We moved to this hotel after a horrible experience in another hotel located in Union Square area in which we couldn't spend more than one night. We called Marriott call center and requested for spacious room that fits 3 adults. They immediately offered us an early check in (@ 9 am) in a 2-bedroom suite at this hotel. We actually checked in by 10 am and the receptionist was adorable. Although we requested for bay view on the phone, but none was available at that time. The receptionist mentioned that they had few 2-bedroom suites with proper bay view (few other ones had partial view only). Anyway, we cannot complain as their prompt service was a lifesaver. We stayed here for three nights.
The receptionist on duty always advised us of the nice touristic places and also guided us to amazing nightlife areas. Their only issue was that they never answered phone calls at times when we called from the room. So the staff were very helpful, but we had to go downstairs in person to ask them things.
The rooms and bathrooms were very clean. One day housekeeping missed cleaning our room because we had DND sign hanging outside although we removed it when we left the room by 4 pm. So we used to remind housekeeping to clean the room everyday before leaving (last call was 5 pm if I recall correctly). The rooms also had free wifi connection, which was useful to book for attractions using the iPad. Unfortunately, there was no T-mobile network coverage in the rooms (that was annoying), so we relied merely on the free wifi. The hotel premises had plenty of free parking spaces so we never had to worry about finding parking at anytime of the day. The only thing that we missed in the room was a safe. So we had to take a security safe box from reception and had to carry key with us everywhere.
The hotel location was refreshing being on the bay and far away from city traffic and noise. The scenery was very relaxing and it prompted us to go jogging every morning. Unfortunately the pool was closed (probably for renovation), so we couldn't go swimming as a morning exercise. There was delicious hot breakfast that was served till 10 am during weekends (earlier during weekdays). The hotel was located less than 10 or 15 minutes drive to San Francisco downtown and other attractions such as Golden Gate Bridge.
The experience in this hotel was wonderful and just proved to us that we should never change from staying at Marriott hotels. We definitely recommend staying at this hotel (but only if you have a car). Otherwise it will be far from SF downtown.
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- Also Known As:
- Residence Inn San Francisco Airport/Oyster Point Waterfront Hotel
- Residence Inn South San Francisco
- South San Francisco Residence Inn