We stayed here both on our way out and back into the country. It is a short, free ride from the airport; there is a nice, complimentary breakfast; and there is free internet. The front desk staff was courteous, and the rooms were just fine for our family of 4. It was everything we could want while waiting to catch our flights the next day. There is a McDonald's across the street and an IHOP one block away, but that is about it besides 3 or 4 other airport motels.
Cons: The place is showing some signs of age. One of the elevator doors sometimes got stuck trying to close, the upholstery is worn, and a lot of things just appear to be a bit old. However, the beds were comfortable, and I would rather have dated, comfortable furniture than new, uncomfortable stuff.
We had only one bad experience. On our first stay, we were given a room that had not been made up. It was 1:00 am pacific time (4:00 am to us), so we did not notice the trash in the wastebaskets, the towels on the floor, etc., at first. However, a call down to the front desk resulted in a room change within 5 minutes. Everything else was so good (breakfast, shuttle, internet) that I did not bother looking around when I had to book a night during our return. I simply found the best price for this motel and made the booking.
- Official Description (provided by the hotel):
- Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more less
- Reservation Options:
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- Also Known As:
- Best Western South San Francisco
- South San Francisco Best Western