This hotel is older than old. Just because they put a flat screen TV and a new comforter does not mean that it is new or recently updated. The room smelled musty and the fixtures were from 1940. They also indicated there would be a refridgerator in the room and there was not. I was close to the elevator and heard every time it would ding. I went to the restaurant to get dinner and I felt like I walked into the Regal Begal (AKA the bar in Three's Company sitcom). It has not been updated since at least 1960. Besides the atmosphere, the food was not edible. I ordered pork chops and they were thin, with a bone and completely surrounded in fat. After cutting off all the fat, there was about a 2" dia of pork left. I sent it back and they did credit me, rightfully so. But they had the audacity to charge me $2.50 for the cup of soup I had. Really?? You would have looked better if you would have just credited the whole bill. Clearly they need every penny they can get. This hotel is not is such a great area and the people who stayed here did not look very reputable. I think this has a lot to do with them allowing people to park there for free while traveling. Staying there one night is less than paying for parking at the airport. Overall, I would not leave a dead dog to stay in this hotel.
- Official Description (provided by the hotel):
- Recipient hotel of 3 Best Western "Director's Award" and 11 consecutive "Excellent Housekeeping Awards". Newly renovated rooms, restaurant, bar and meeting space. Location, location, location! The BEST WESTERN PLUS Grosvenor Hotel offers all the amenities you need for business or pleasure! Restaurant, bar, business center, fitness center, seasonal outdoor pool, complimentary shuttle to SFO. PLEASE NOTE that our front entrance and porte cochere are currently under renovation and our entrance is located at the rear of the hotel. Thank you. ... more less
- Reservation Options:
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- Also Known As:
- Best Western South San Francisco
- South San Francisco Best Western