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“Convenient location and nice property”

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Embassy Suites by Hilton San Francisco Airport - South San Francisco
Naples, United States
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Convenient location and nice property”
Reviewed April 10, 2014

Conveniently located near SFO and downtown SF. Complimentary shuttle a plus. Accommodating staff and comfortable and clean rooms. Daily internet charge of $13.95 and parking charge of $20 only downside.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Hedda V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (218)
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English first
Northern California
Level 1 Contributor
3 reviews
Reviewed April 8, 2014

This is a great location for a family traveling to San Francisco. It's only a 20 minute drive into the city or you can access Bart or the Muni nearby. The amenities are great (indoor pool/hot tub and gym) and the all-you-can-eat cooked to order breakfast is a big hit with everyone. As long as you don't arrive for breakfast during peak times, the lines aren't too long and there was plenty of seating. The two-room suite was spacious and roomy. Although the double beds are a little small, they were extremely comfortable. The hide-away bed; however, was another story, but those are never very comfortable. Would definitely recommend this hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank marycc1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South San Francisco, United States
1 review
Reviewed April 6, 2014

Large suites, nice rooms, bathrooms a bit dated but otherwise OK. Good breakfast. Very good service - staff was very pleasant and helpful. Only complaint was the shuttle delay. Airport shuttle is 30 minutes plus from hotel to airport with many stops at other hotels, so allow enough time. Wait for pick-up at airport can also be 30 minutes.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Timothy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, United States
1 review
Reviewed April 3, 2014

Embassy Suites is our favorite hotel. It is alway nice and the staff is always friendly. This hotel kept the same service. We enjoyed our stay. The breakfast was good. Some of the warm food was a bit cold and they could have replenished it faster to make it fresher but overall we enjoyed it.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jessica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bend, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 31, 2014

Had many embassy suites plusses, but a little dated. Breakfast was just average for an embassy suites. Didn't have make yourself waffles or french toast when we were there. Beds were nice and room sizes large. Just an older hotel.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 27, 2014

I want to start by saying This location is very convenient and make your travel to and from the airport mindless and simple. Nice way to start or end your travels. when we arrived Megan at the front desk checked us in and she was more then pleasant. She was extremely hospitable. Wish there was a Megan everywhere I travel to check us in :-)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agirlnamechris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo
Level 5 Contributor
77 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 26, 2014

I have stayed in this hotel many, many, many times on business before my trip in March to the RSA Conference and I have to tell you, it has changed. First of all, I thought it was my secret location, all my meetings are usually split between San Francisco and San Jose - so it is the perfect in between location to manage the traffic. Always substantially cheaper than downtown hotels and easy in and out off the highway. Well, the place was packed, the price was much higher than I usually pay and now they slap a parking fee - seriously?! on each of the guests that has a vehicle. What a joke. I left my lights on (my bad, rookie mistake with a rental) but they apparently patrol the parking lots now and no one notified me that my lights were left on. That could have saved me two hours the next day instead of waiting for CAA/AAA to come and boost the car. I questioned the front desk and got a lame excuse that they couldn't have tracked me down because all the vehicle info is locked in the accounting office - so what good is my extra fee that I am charged to 'make sure my vehicle is secure'? There needs to be some processes addressed on this element of customer service. Breakfast was good and flowed really well for the volume of people which is not always the case at ESuites, so kudos to the staff - some english language issues on the cook line, but nothing that couldn't be overcome. Manager's reception was well attended and run out of the bar - very loud and noisy, so my laptop and I would sit in the lovely atrium to avoid. Not as high on my favourite list any more. Hope they learn a few areas to improve on from customer feedback... btw - the construction in progress was extremely loud and distracting - but temporary situation.

  • Stayed February 2014, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UWaterlooTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton San Francisco Airport - South San Francisco

Property: Embassy Suites by Hilton San Francisco Airport - South San Francisco
Address: 250 Gateway Blvd, South San Francisco, CA 94080-7018
Phone Number:
Location: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in South San Francisco
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites by Hilton San Francisco Airport - South San Francisco 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites

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