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Embassy Suites by Hilton San Francisco Airport - South San Francisco
Jakarta, Indonesia
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Comfy hotel, good service”
Reviewed January 28, 2014

This hotel closed to SF airport so it's easy for those traveler who doesn't drive. The rooms are not so big but homey. The breakfast quite complete compare to other hotels in the same class, the most yummy is the crunchy bacon....
Their service are great , especially Front office division who always been helpful.
And you can see plane take off & landing from the backyard.

  • Stayed August 2013, traveled with family
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    • Sleep Quality
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Helpful?
Thank Martinaw08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,486 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
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  • Any
English first
Chino Hills, California
1 review
Reviewed January 26, 2014

My husband and I stayed in South San Francisco for a weekend. We really enjoyed our stay, and the complimentary shuttle to Downtown San Francisco was awesome, saved us time and money! When we first arrived, we walked to South San Francisco's downtown area for lunch, it was approximatel a 15min walk, over the freeway. Not bad, once there, the area is quaint and charming. It appears to be back in time, would like to return and explore.

  • Stayed January 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ladydet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corsicana, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 23, 2014

Friendly and attentive staff, nice amenities and fast internet. Excellent breakfast too. Room could use a little updating, but I was told they were in the middle of renovations, so I guess they'll be perfect all around.

  • Stayed January 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank TexMommy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Modesto, United States
2 reviews
Reviewed January 23, 2014

Overall, the hotel is nice. The restaurant (250) inside the hotel is great. Inside atrium is great for indoor camera shots and the full breakfast (Included in the room price) is excellent. Pool though is not supervised which means you have infants trying to swim with mom or dad while other teens trying to take over the whole pool, not caring who's in their way. The room I stayed in was nice but the heater did not work. Yes it gets cold at night. Let receptionist know about this and she apologized. (Note to managers in all Hotel chains: a little discount goes a long way). It was not fixed in my stay since I was there for just one night. I did have to call for extra towels and it was brought to my room within 10 minutes. So some good memories, Some not so good. But the good did out weigh the bad though.

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puyallup
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 21, 2014

With Embassy Suites you always know what you get. A nice two room suite with a better-than-average breakfast and some free beer in the evening. This location met the Embassy Suite standard. Especially pleased with my reception during check-in (Megan), so pleased that I sought out the Manager and made sure he knew. The only draw-back to Embassy Suites, you get the family crowd which can sometimes be a bit noisy. But, you kind of know that ahead of time. Room was a bit dated, but it appeared that renovations were in progress.

Room Tip: A room not below the family of ten.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank Bruce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, United States
1 review
Reviewed January 21, 2014

I was kicked out after one hour due to having more the 6 people in my room ( the were visiting not staying the night) When asked why wasn't other people who we known to have more the 6 people to a room being kick out also they stated that they were going around kicking them out also. I sat outside for over an hour, looking for another hotel for me and my family to go to, and did not witness no one else being asked to leave the premises. Also, my mother was declined serves during 2qw hour3 do to it being over but a Caucasian male can after and was granted services. When the issue was brought to the manager she stated it because that man was a manager, since when was anyone allowed to drink on the job. When asked to speak to that manager she declined to allow us

  • Stayed January 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ladiamond K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbassySuitesSSF, Director of Sales at Embassy Suites by Hilton San Francisco Airport - South San Francisco, responded to this review, January 27, 2014
Ladiamond,

Please accept our sincere apologies for the unpleasant experience your family had during your recent stay with us. We do our best to ensure every guest and team member is respectful of each other so that all may enjoy their stay and we regret having dropped the ball. We have shared your concerns with our security and facilities teams so we may work to better preserve the comfort of our guests moving forward. We hope you will give us another chance to show you the quality hospitality you deserve, should you return to our area in the future.

Thank you,
Jennifer Busse
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 19, 2014 via mobile

We loved this ES! The staff was terrific, especially Meagan. It was up to ES standards! It was considerably close to Down Town, San Francisco. The atmosphere was electric and vibrant. My family had a blast. We would definitely stay again :)!

  • Stayed December 2013
    • Value
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Helpful?
Thank Tiffanyjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton San Francisco Airport - South San Francisco

Property: Embassy Suites by Hilton San Francisco Airport - South San Francisco
Address: 250 Gateway Blvd, South San Francisco, CA 94080-7018
Phone Number:
Location: United States > California > South San Francisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in South San Francisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton San Francisco Airport - South San Francisco 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites

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