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“Very Bad experience and poor servce.”

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Ramada South El Monte
Ranked #1 of 6 Hotels in South El Monte
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Bad experience and poor servce.”
Reviewed February 23, 2013

Poor management. Week WiFi signal had to switch rooms. Slow service in cafe then after long wait said they were closed for breakfast. Front desk told them to serve me so they said it would take 20 minutes to cook eggs and toast. I told the server with cook standing nearby that was not reasonable since I was the only customer. Five minutes later I had breakfast. They advertise Fitness Room but it was closed for repairs the entire stay with no known date of completion. My second room had water leak dmage not repaired. The hot water was barely warm all the time. Front desk blamed it on cold 50 F weather. Yeah right so why was it the same the first two days when it was over 80F. They rent rooms out for weddings and traffic school so parking is sometimes first come first served for a good spot. My sliding door didn't shut all the way. Seemed like it wasn't level like a roller missing on one side. That allowed air to leak in and noise from traffic. Windows are not new but older single pane which being so close to a freeway is not a good idea for sound reasons. Maids repalce towels even if they were not on the floor and were helpful but didnt really understand or communicate in English. If the price is low there is a reason. If it is average you are paying too much for this place. I didn't use the pool because other guests said it was cold.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
DALLAS
1 review
Reviewed January 3, 2013

Selected this hotel based on AAA synopsis showed sleeper sofa. this was not available and front desk staff stated had not been for 2-3 years. Lamp beside bed---one did not work and the other was motion sensitive, but kept turning off even though motion was ongoing. Toilet "flush knob" was vert difficult to work. Toilet seat was lower than normal. When checking out, charges had not posted and therefore took longer than expected to get checked out.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank KARENdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAN FRANCISCO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2012

I rarely write reviews but if I can prevent someone from having the same experience then I will. This was one of the filthiest hotels i have ever stayed at.The rooms smell and in the morning I found a bug in my bed. Dont do it!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
1 Thank GEORGINA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ramada South El Monte

Property: Ramada South El Monte
Address: 1089 Santa Anita Ave, off the I-60 Freeway, South El Monte, CA 91733-3864
Phone Number:
Location: United States > California > South El Monte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in South El Monte
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada South El Monte 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Welcome to the Ramada Inn & Suites South El Monte! We’re an all suites hotel where our basic suite has a separate living room and bedroom. We're located in the San Gabriel Valley right off the 60 freeway and near the 605. No place in Los Angeles is too far, as easy freeway access allows you to reach whatever destination you desire. We have several shopping centers nearby as well as restaurants of different ethnic cuisine. Our on site restaurant/lounge can also serve as another place to sit back, relax, and enjoy your time with us.Enjoy a wonderfully spacious two room suite and soak yourself in the Jacuzzi. Start your day off with our complimentary continental breakfast. You can come down and enjoy a nice meal in our restaurant/lounge or stay in bed and let us bring up whatever you desire with room service. Just let yourself in and we’ll handle the rest...Included with your suite - Free WiFi - Continental breakfast for two - 2 Flat Screen TVs with Cable - Mini-Fridge, Microwave, iron/ironing board, hair-dryer, in-room safe - Free parking with an all night security guard on premises - Maid turnover service - Fitness Center - Business Center (fax and printing services available) - Onsite laundry washer and dryer, Offsite dry-cleaning ... more   less 
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Also Known As:
Ramada Hotel South El Monte
Ramada Inn And Suites
South El Monte Ramada

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