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Reviewed 4 weeks ago

We stayed for four nights in May 2019. King room with couch, coffee table and chairs was huge! Great location for walking to shops and restaurants. Free coffee, tea, fruit and granola bars in lobby. The included breakfast had nice selection of items. Free washer and dryer to use. All in all a good place to stay and would definitely book it again.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank angelo885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2019 via mobile

We can see it won't be everybody's cup of tea, but we just like the place. It is very conveniently located, one block from the main square. The ground floor rooms are large and ours was a few steps from our little patio area to the pool. There is plenty of foliage about that makes it charming in some respects. Our room was kept very clean and the breakfast was good, given that it was included. We would certainly return.

Date of stay: June 2019
Trip type: Traveled as a couple
Thank 63alecm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 10, 2019

Dear 63alecm
Thank you fro taking the time to write such a nice review and share your opinion of our property with other travelers!
We are so pleased that The Sonoma Valley Inn IS your cup of tea. We love it when our guests enjoy our property, rooms, amenities and location! Sonoma is home to most of us and we love sharing our town and our hotel with folks that enjoy coming here to explore all there is to offer. We sincerely look forward to having you stay with us again very soon
Warm Regards
Kendall

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Reviewed June 7, 2019

The motel is an average room but it does have free wi-fi. The breakfast can accommodate any tastes or diets and is free. The daytime staff were great and gave us maps and suggestions as needed. There is a grocery store across the street and also a 7-11. It is a one block walk to downtown, which is why I chose to stay here - no driving after wine and dinner! For the actual room, it was clean, but tired and I guess in Sonoma you are going to pay a lot for wherever you stay.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 10, 2019

Dear Carol B
Thank you for taking the time to post a review and share your feedback. I am very pleased to know that you found our location just one block form the Sonoma Plaza and across the street from Whole Foods to be so convenient for you. Its a nice bonus for us that our guests can walk to the plaza and enjoy some wine and walk back to their room. We are always looking at ways to improve our rooms and have some carpet replacement and bathroom renovations scheduled for this winter so hopefully the next time you stay with us you can enjoy your time with us even more!
Warm Regards
Kendall

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Reviewed June 5, 2019

The location is great as it is within walking distance to the town center. However, the bedroom doors are exterior. The room was clean but a bit tired looking. The worst part is however that the pillows on the bed are thick and stiff and 4" to 6" thick. When I called the desk to ask for softer pillows they answered, "No. Those are the Best Western Standard issue pillows for The Best Western." So.... we will never ever stay at a BW hotel in the future.

Room tip: Quieter on second floor but no elevator.
Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 7, 2019

Dear AK
Thank you for taking the time to post your review and share your experience. I hear what you are saying about the pillows and we are looking into other alternatives. I am hoping that we can find an alternative that will be acceptable to the brand and comfortable for our guests. I do hope that you will consider giving us another try as this is something I am looking into immediately.
Sincerely
Kendall

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Reviewed May 31, 2019 via mobile

The Best Western Sonoma Valley Inn is a beautiful property. All of the rooms have a view of the pool/sitting area. Walking distance to the town square the has bars, restaurants, & wine tasting. We will return to this location again!!

Date of stay: May 2019
Trip type: Traveled as a couple
Thank PeggySue1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 3, 2019

Dear PeggySue1001
Thank you for taking the time to post a review! We are so pleased that that you enjoyed your stay with us while you were visiting Sonoma and found our property to be beautiful. We sincerely look forward to having you stay with us the next time you come to Wine Country
Best Regards
Kendall

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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