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“Great location and excellent value”

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Best Western Sonoma Valley Inn & Krug Event Center
Ranked #6 of 11 Hotels in Sonoma
Certificate of Excellence
Ottawa, Canada
Level Contributor
120 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Great location and excellent value”
Reviewed February 26, 2014

The rooms are not luxurious, but are very comfortable, the pool and hot tub are well maintained, the location is perfect, the staff is friendly and the price is reasonable. What more can one ask? Highly recomended!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mandb_Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 28, 2014
Dear mandb_Ottawa,
Thank you for taking the time to write a review of our property.
I am so glad to hear that our rooms were clean and comfortable. Our heated pool, hot tub and steam room are perfect for relaxing. I am also happy to hear that my staff was friendly and our location worked well for you.
Thank you again for taking the time to writing this kind review and I hope that you will stay with us again in the future.
Best regards,
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Reno, Nevada
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 24, 2014

We purchased a Groupon and got a great deal on the rates. It is super close to the Sonoma Plaza & shopping centers. Very clean rooms and check in was friendly. A very comfortable stay for sure. I would book early for sure because this is a great place to stay that fills up fast.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 28, 2014
Dear juan c,
Thank you for sharing your experience while at the Best Western Sonoma Valley Inn. I am delighted to hear that you enjoyed your stay and that our rooms were clean and comfortable. Our location is perfect for visiting the Sonoma Plaza and I am happy to hear that you enjoyed it.
We hope that you will stay with us again in the future.
Best regards,
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka, California
Level Contributor
5 reviews
Reviewed February 24, 2014

We were there for the weekend for some wine tasting and relaxation. The hotel was great as far as being clean and everyone was friendly. Had a good night's sleep. On Sunday when we were loading our car , which was parked a couple spaces down from our room, my husband came back to the room to get the rest of our things to pack the car, he was gone only about 3 minutes and someone stole his cell phone from the front console...What a way to end the wonderful weekend!!!Please lock your car each time you go to the room even if it's for a couple minutes.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ryanfan12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 28, 2014
Dear Diane B,
Thank you for taking the time to write a review of our property. I am so glad to hear that you enjoyed your stay! We take pride in our cleanliness and the service we provide. I am so sorry to hear of the incident that occurred in the parking lot. We do not usually have events like this happen on our property and I am so sorry that you encountered such an upsetting situation. Unfortunately, we have no way of investigating this incident but I hope that you will give Sonoma another chance and stay with us again in the future!
Best Regards,
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 22, 2014

I loved this inn. Nicole greeted us and helped us navigate the area. She was great. The room was huge and so comfortable. We enjoyed the steam room and hot tub (although there were no towels available.) My only complaints: The fireplace needs to be cleaned--very smoky. Fitness room is very small. No bananas at breakfast. All in all it was a wonderful stay. I got a great night's sleep and felt I got a good deal.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maryj101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 24, 2014
Dear maryj101,
Thank you for your review. I am so pleased to hear that you enjoyed our hotel and Nicole was helpful at check in. Nothing beats a good night’s sleep and a good deal. We do have our fireplaces cleaned routinely but Im very sorry that your room was smoky. I will look into that right away. I do hope that you will stay with us again.
Best Regards
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
naples fl
Level Contributor
330 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
Reviewed February 13, 2014 via mobile

Comfortable, relaxing, and a good nights sleep. Real working fireplace adds romance while enjoying Sonoma red wine. Free use of washer and dryer a plus. Walking distance to the square. Across the street from Whole Foods and CVS. Highly recommend!

Stayed February 2014, traveled as a couple
Helpful?
1 Thank joseph f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 14, 2014
Dear mrfuni,
Red wine, romance and relaxation all make for a great Sonoma experience! I am so pleased that we were able to be a part of that. I sincerely hope that you will return to stay with us again!
Best Regards,
Kendall Comfort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 13, 2014

Hotel has always been nice to stay at for value, however, at last stay, work was being done on roof which was loud and caused very inconvenient parking. In future, hotel should inform guest ahead of time about any work to be done that creates noise and inconvenience, so that guests may decide if they want to postpone trip and come at a better time.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 418cynthiav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 14, 2014
Dear Guest,
Thank you for your review. I am very sorry that the noise level from the work we were having done on our roof during your stay was disturbing to you. Normally we do try to let our guest know in advance when we are having any major work done. Unfortunately, due to the extremely heavy wind and rain that directly preceded your arrival we had some damage that required immediate repair. Again, I am very sorry and I truly hope that you will not let this deter you from staying with us again.
Best Regards
Kendall Comfort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee, United States
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 12, 2014

We spent a week in Sonoma and were pleased to find this hotel - Large rooms, with rocking chairs and a fireplace, good breakfast, excellent staff - very clean (maybe a little dated on the carpet) and VERY COMFORTABLE BEDS. And an excellent value - (I prefer to spend my money at the wineries). Will most certainly stay here again.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this review, February 14, 2014
Dear AnnD,
Thanks for taking the time to review our hotel. I got one of the beds for myself and I just love it. I am so glad that you found it to be comfortable too! Nothing beats a great night’s sleep.
I’m pleased to hear that you will be staying with us again and we look forward to having you!
Best Regards,
Kendall Comfort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Sonoma Valley Inn & Krug Event Center

Property: Best Western Sonoma Valley Inn & Krug Event Center
Address: 550 2nd St W, Sonoma, CA 95476
Phone Number:
Location: United States > California > Sonoma County > Sonoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sonoma
#6 Family Hotel in Sonoma
#7 Romantic Hotel in Sonoma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Sonoma Valley Inn & Krug Event Center 3*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to BEST WESTERN Sonoma Valley Inn & Krug Event Center! Hotels near Sonoma wineries are known for their superior location, but our Sonoma hotel goes above and beyond by providing the best customer service in town. Are you looking for hotels near wineries? Our Sonoma hotel is conveniently located near the best vineyards for endless wine tasting and exploration. Historical downtown Sonoma is a few minutes away, and were a popular choice for wedding destinations. When youre within walking distance to downtown Sonoma, the charm of the city is literally at your doorstep. Enjoy the best fine dining and shopping in town. Hotels in downtown Sonoma make traveling easy for guests. At our Sonoma hotel, you never have to go far for a great meal, wine or shopping. ... more   less 
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Also Known As:
Best Western Plus Sonoma Valley Inn & Krug Event Hotel Sonoma
Best Western Plus Sonoma Valley Inn And Krug Event Center
Best Western Sonoma
Sonoma Valley Inn
Sonoma Best Western

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