We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Suite was excellent”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western Sonoma Valley Inn & Krug Event Center
Ranked #6 of 11 Hotels in Sonoma
Certificate of Excellence
Reviewed June 22, 2013

We upgraded to a suite at check in and wasn't disappointed. The suites are above the conference facilities but quiet as there were no functions while we were there. Suite was very spacious with a nice sitting area, balcony and huge bathroom with spa tub. Location is perfect as 2 minute walk to the square so wine tasting without needing to worry about driving. Lots of restaurants and wine tasting to keep you entertained. Whole foods just across the road from the restaurant in case you want to grab food to go with the wine you bought that day back at the hotel. Only downside was no microwave in the room

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jakkster67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded July 2, 2013

Dear Jakkster67,
Thank you very much for choosing the Best Western Plus Sonoma Valley Inn for your getaway and for taking the time to post your review. I am delighted to hear how much you enjoyed our suites. The Jacuzzi Suites are beautiful, spacious rooms with wonderful amenities. Our location is exceptional and our quaint town has a great deal to offer. I apologize that the suites do not offer a microwave however, the next time you stay with us ask about our new Family Rooms. If it is a microwave that you need, our Family rooms are equipped with one. Thank you again, and we hope you see you soon.
Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,180)
Traveler rating
Traveler type
Time of year
Language

764 - 770 of 1,180 reviews

Reviewed June 21, 2013

I stayed at Rm122 and found the room desperately need renovation although I noticed the bedroom appears to be renovated recently. I would appreciate new mattress. The hotel rooms were surrounding atrium with seating area, a small swimming pool, a hot spa and a steam room. They were nice and great feature. However, I found a downside: any conversation in the atrium will be amplified and can be heard from any room. I found a group of adults were having X-rated conversations by the pool and heard every single word. Since I had a young children, it was too much for us. On the positive side, they are located right across from a Wholefoods and also locate walking distance to the lovely Sonoma square. The front desk staff and breakfast attendants were friendly and professional. For family trips, I think I would look for other options.

Room Tip: Try the suit in the back if you are OK with walking a bit to the swimming pool
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cosifan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded July 2, 2013

Dear cosifan,
Thank you for your review. We renovate our rooms frequently and I am happy that you enjoyed the room. We also purchase new mattresses regularly so I do apologize for the inconvenience. We will address the condition of this particular mattress immediately, and thank you for this information.
I am also glad that you enjoyed our pool and garden area. I greatly apologize for the noise. We encourage our guests to call the front desk when there is noise in the garden area so we are able to prevent any further disturbances for all of our guests. I am very sorry that this happened. In the future please feel free to call us immediately. We definitely want to have a child friendly environment.
I am happy that our staff was friendly, and that our location worked well for you. We hope that in the future you will stay with us. Thank you again for your review.
Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

June 2013: There are regular hotel rooms and larger suites. We stayed in the suites. large hot tub, with 1/2 windows that open up to sleeping area, living area which has f.p. and balcony. Very nice, tasteful. Two flat screen TV's. Small fridge, no microwave. Complimentary laundry facilities which came in handy when you've worked up a sweat biking, hiking or running along the path.
Great location - 1 block from plaza. Complimentary breakfast - danish, toast, waffles, muffins, eggs, cereal and assorted juices and yogurt. Complimentary bottle of white wine. Bike rental on site. Very friendly staff. Would definitely recommend.

Room Tip: pay a little extra and get the suites in the back. "300" rooms
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stephie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded July 2, 2013

Dear stephie w,
Thank you very much for your great review. Our Jacuzzi Suites are very beautiful rooms and we are glad to hear that you enjoyed them. Our complimentary laundry facility is a great amenity that we are happy to share with our guests. I am pleased to hear that our staff was friendly, and that you enjoyed the complimentary bottle of wine that we provide for our guests in the suites. We hope that you will be able to stay with us again soon! Thank you for your review.
Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2013

We booked our room the night before we arrived. Would have gotten a nice price online, but ended up using BW points. The room was spacious, clean, had a fireplace, a small patio that opened out to the inner courtyard. It was quite peaceful. Loved having a fire pit for the evening in the courtyard. Location to Sonoma's square is very convenient, just around the block. Breakfast included waffles, fruit, breads, cereal, pastries, coffee, juices, hard boiled eggs.

Room Tip: I don't think second floor rooms had personal balconies.
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank djjazzytiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 18, 2013

Dear djjazzytiff,
We are very happy that you were able to stay with us and thank you for being a Best Western Rewards® member. I am happy to hear that you enjoyed your room. Our beautiful Garden Fireplace rooms have private patios, or private balconies complete with a fireplace and your choice of two queen beds or one king bed. We take great pride in the cleanliness of our rooms. I am pleased to read that your time here was peaceful and relaxing, while spending time in our garden courtyard. Our location, just a block from the plaza is definitely convenient and I am glad that you were able to take advantage of this.
I am also pleased to read that you enjoyed our complimentary continental breakfast. We strive to provide a great variety of breakfast items to satisfy all of our guests. Thank you again for choosing us for your Sonoma getaway and we hope that you are able to stay with us again soon.

Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2013

This resort is a warm, hospitable, "home-away-from-home".

The rooms are VERY CLEAN as well as the property.

My only "Disappointment" is that there are NOT enough ice machines on the property. My room was in the front of the property, above the office. The ice machine is located in the back of the property. In order to pursue ice, one must go through a locked gate, take the stairs down, go across the pool/spa area, go through another locked gated, and walk around the main building to find "Ice/Vending". Then unlock that door. To return, one must go in reverse of the process.

I am NOT against the exercise; just the fact that such a nice resort SHOULD have more than one offerings of ice. Especially since this is such a popular establishment!

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Samuel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 18, 2013

Dear Samuel V,
Thank you for your kind review. We strive to give our guests the finest experience during their stay and we want you to feel at home and comfortable. We also do our upmost to provide a clean property, both inside our rooms and throughout our grounds.

I greatly apologize for the inconvenience of the location of the ice machines. I absolutely understand the incontinence that was caused by the location of your room in relation to the ice machine. If you are able to stay with us in the future and find yourself away from the ice machine, or anything else on our property, please call us at the front desk anytime. We are more than happy to have our friendly staff deliver ice, or anything else you may need within our capabilities. It is important to us that you have a comfortable and trouble-free stay while you are with us. We hope that you are able to stay with us again soon!

Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

Our first trip to Wine country was greatly improved by this hotel. The staff was courteous and informative. Gave us coupons for several of the wineries. Our room had a patio that opened out to the courtyard. The pool was heated and the spa was wonderful. There is also a steam room. A log was supplied for the fireplace in our room. Breakfast was ample and there was fresh coffee in the office 24/7. Being located right in the center of town gave us many choices of where to eat. There are also many Tasting rooms wiathin walking distance. Definitely would stay there again.

Room Tip: Ask for a first floor patio room
See more room tips
  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Patfra2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 14, 2013

Dear Patfra2,
We sincerely thank you for your wonderful review. We are so happy to read that your trip was enhanced by your stay with us. We take great pride in our entire property. We constantly upgrade our rooms and consistently add to our breakfast menu. Our Garden rooms have private patios and balconies as well as a cozy fireplace to give our guests the best experience possible. Our location is excellent and allows our guests to be within walking distance of the Sonoma Plaza, with unique shopping, gourmet dining and award winning wine tasting rooms. We look forward to having you stay with us again soon.
Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

This is a nice motel and is located very close the Square as others have mentioned. The staff was friendly and the breakfast was simple but good. The rooms were spacious and we had a fireplace in our room which was cool. Basic features other than that. Since this is a motel the entrance leads outside which resulted in some noise being heard with people rolling suitcases nearby or talking as they pas the room. Overall, it was great for us because we needed a place we could walk to get downtown and rest. Other than that we were on the go the whole time. It isn't a resort and for the price, you probably aren't expecting one. Would have given 3.5 rating if I could have done that. I would recommend if you need a no frills, nice place to stay.

  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event Center, responded to this reviewResponded June 14, 2013

Dear David W
I am glad that our location was convent and beneficial for you during your stay. We take pride in our staff and the hospitality we extend to our guests. We have updated and expanded our breakfast recently to include fresh waffles and pancakes, scrambled eggs, a variety of pastries and bagels, fresh fruits and an assortment of cereals and yogurts, among other things. We are delighted to hear that you enjoyed our rooms. The fireplaces are cozy and our rooms are spacious and updated. We sincerely apologize for the additional noise that you experienced during your stay and if you are able to stay with us in the future we are happy to put you in a room that may have less foot traffic from other guests. We hope that you are able to stay with us again in the future.
Best Regards,
Kendall

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sonoma
0.8 mi away
El Pueblo Inn
El Pueblo Inn
#3 of 11 in Sonoma
664 reviews
0.5 mi away
MacArthur Place - Sonoma's Historic Inn & Spa
0.2 mi away
Inn at Sonoma, A Four Sisters Inn
Show Prices
Show Prices
Show Prices
0.2 mi away
El Dorado Hotel & Kitchen
0.2 mi away
Ledson Hotel
Ledson Hotel
#5 of 11 in Sonoma
207 reviews
8.7 mi away
Best Western Plus Elm House Inn
Show Prices
Show Prices
Show Prices

Been to Best Western Sonoma Valley Inn & Krug Event Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Sonoma Valley Inn & Krug Event Center

Address: 550 2nd St W, Sonoma, CA 95476
Phone Number:
Location: United States > California > Sonoma County > Sonoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sonoma
#6 Family Hotel in Sonoma
#7 Romantic Hotel in Sonoma
Price Range: $119 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Sonoma Valley Inn & Krug Event Center 3*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to BEST WESTERN Sonoma Valley Inn & Krug Event Center! Hotels near Sonoma wineries are known for their superior location, but our Sonoma hotel goes above and beyond by providing the best customer service in town. Are you looking for hotels near wineries? Our Sonoma hotel is conveniently located near the best vineyards for endless wine tasting and exploration. Historical downtown Sonoma is a few minutes away, and were a popular choice for wedding destinations. When youre within walking distance to downtown Sonoma, the charm of the city is literally at your doorstep. Enjoy the best fine dining and shopping in town. Hotels in downtown Sonoma make traveling easy for guests. At our Sonoma hotel, you never have to go far for a great meal, wine or shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Hotels.com, Best Western, Cheap Tickets, Priceline, Hotwire, Cancelon, HotelsforEveryone, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Sonoma Valley Inn & Krug Event Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Sonoma Valley Inn & Krug Event Hotel Sonoma
Best Western Plus Sonoma Valley Inn And Krug Event Center
Best Western Sonoma
Sonoma Valley Inn
Sonoma Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing