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“Excellent option in Sonoma” 5 of 5 bubbles
Review of BEST WESTERN Sonoma Valley Inn & Krug Event Center

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BEST WESTERN Sonoma Valley Inn & Krug Event Center
Ranked #7 of 11 Hotels in Sonoma
Certificate of Excellence
Boston, Massachusetts
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent option in Sonoma”
5 of 5 bubbles Reviewed March 8, 2013

I've visited Sonoma every Feb for the past three years, and stayed at this hotel every time. The location near the square is excellent, and rooms spacious, and the individual balconies overlooking the courtyard are a great place to enjoy a glass of wine after a day touring the sonoma valley. The breakfast is ok, but given the dining options available around the square, I would give it a pass unless you are in a hurry or a budget. The fireplaces are a bit gimmicky, as they only burn duraflame logs, and only one at a time - its not really the roaring, crackling fire one imagines.
Be aware that this two story hotel does NOT have an elevator.

Room Tip: No elevator to second floor, if you have mobility issues. Also, the outside corner rooms do not hav...
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  • Stayed March 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steve h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rose D, Front Office Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, March 9, 2013
Hello Steve,

We love that you're making Sonoma Valley Inn a part of your annual visit to Sonoma. We appreciate our repeat guests and thank you for coming back again.

Thank you for the information on the breakfast. We value your input and are always looking at ways to make our breakfast and our property better.

Thanks again and we look forward to see you next February!

All best,

Rose Doherty
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (210)
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English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 2, 2013 via mobile

Since, the Victorian Garden Inn totally disregarded my reservation and late at night, I was forced into looking for another hotel.
I found the Best Western and when I came in late and asked if they had a room, they were very accommodating!
Not only did they give me better than rack rate but a very nice room.
The room was clean, nice bed, mini fridge Nd was quite.
I would recommend coming here as it is. Hood value and run obviously by people that know what customer service is!

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Winecat163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rose D, Front Office Manager at BEST WESTERN Sonoma Valley Inn & Krug Event Center, responded to this review, March 3, 2013
Thank you for your thoughtful review on our rooms and our staff. We're so glad that you found us and we were able to accommodate your stay. We appreciate the opportunity to serve you on your visit to Sonoma and look forward to having you back again.

All best,

Rose Doherty
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfort, Illinois
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed March 1, 2013

We just stayed here with our family (2 kids + wife and I) and we had a nice time. Rooms were really nice for a Best Western...staff was very nice and helpful. Pool was heated and they have a nice jacuzzi spa.

Breakfast was included and was okay, nothing special but acceptable.

It's convenient to the Sonoma Square...walking distance to shops, restaurants and tasting rooms.

For the money, it's an excellent value in Sonoma. We would definitely stay here again.

Room Tip: Ask for a room facing the courtyard.
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  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bkp21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 27, 2013

Best buy for the money Great location Staff is very knowledgeable and helpful. Ask for winery coupons and get the discounts. Buena Vista winery in Sonoma is one of the best Harvest moon cafe is great for dinner and Sunday brunch, Jen is the owner. Black Bear restuarant accross the street is terrible. Golden Hawk Cafe accross from BB restuarant has a GREAT breakfast and the scones are the best. Go down 4 blocks west to Sonoma Valley Market and it has a deli area that is much better than Whole foods.

Room Tip: Ask for a quiet room in the back
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chuck123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 21, 2013

We really enjoyed the hotel. Perfect location. Everything was very clean and the people were all very nice. Two suggestions: Get better toliet paper. One ply and too rough. Lower your rates. The price was too high.

  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed February 19, 2013

This is a fancy Best Western. Our room has huge and the fire place had a real burner log that was perfect on a chilly night. We stayed at another BW like this in Healdsburg but the fireplace there was gas burning which was not as cool. The bed was huge and plush. The rooms have a nice boutique hotel feel despite it being a major chain. It is only a few blocks walk from the square and there is a nice Whole Foods across the street.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank supernovagirlx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, WI
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed February 18, 2013

The property itself may be a bit dated, but the attention the staff pays to the details makes up for it! From the tissues being fanned out in their box to the wonderfully welcoming front desk staff, the service here was nearly as good as the four-star big-name hotel we stayed at in the city a day prior.

No, there's no elevator; and no, there isn't a bellman waiting to call you a cab at the drop of a hat (and a hefty tip). But, when it's a cool and rainy winter NorCal day, and you have easy access to a spotless spa, heated pool & sauna, and a roaring fire to warm the chill after a quick winter dip in the pool, what more could you ask for?

The staff were incredibly accommodating, ensuring we had a room with a fireplace (even though we booked through Hotwire). They even dished about the latest local gossip with us when we mentioned we used to live in the area. The iced & hot tea & coffee available in the lobby at all hours were a nice touch.

The breakfast isn't anything to write home about; we skipped it after the first day as we could get fresh, reasonably priced exotic produce in East Bay asian markets that we can't come close to touching at home in Wisconsin. (Dragonfruit are seriously 10% of the price here as at home!) But, it's included, and the staff were attentive and welcoming.

Our one complaint about the room was that the chairs in front of the fireplace were more for show than for use. A big comfy chair to relax in at the end of the day would have been very appreciated.

Room Tip: If you plan to use the pool often, ask for a room with direct access. We felt a little guilty traips...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sauvignonblanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Sonoma Valley Inn & Krug Event Center

Property: BEST WESTERN Sonoma Valley Inn & Krug Event Center
Address: 550 2nd St W, Sonoma, CA 95476-6633
Phone Number:
Location: United States > California > Sonoma County > Sonoma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sonoma
#6 Family Hotel in Sonoma
#7 Romantic Hotel in Sonoma
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Sonoma Valley Inn & Krug Event Center 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to BEST WESTERN Sonoma Valley Inn & Krug Event Center! Hotels near Sonoma wineries are known for their superior location, but our Sonoma hotel goes above and beyond by providing the best customer service in town. Are you looking for hotels near wineries? Our Sonoma hotel is conveniently located near the best vineyards for endless wine tasting and exploration. Historical downtown Sonoma is a few minutes away, and were a popular choice for wedding destinations. When youre within walking distance to downtown Sonoma, the charm of the city is literally at your doorstep. Enjoy the best fine dining and shopping in town. Hotels in downtown Sonoma make traveling easy for guests. At our Sonoma hotel, you never have to go far for a great meal, wine or shopping. ... more   less 
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Also Known As:
Best Western Plus Sonoma Valley Inn And Krug Event Center
Best Western Plus Sonoma Valley Inn & Krug Event Hotel Sonoma
Best Western Sonoma
Sonoma Valley Inn
Sonoma Best Western

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