I hate giving poor ratings, especially because Sonoma is one of our favorite places in the world and the staff at this hotel was so friendly, but we unfortunately did not have the best experience.
I must say that the staff is incredibly friendly and accomodating. Staff was very helpful with recommending wineries and restaurants in the area and always asked how our stay was, which was nice. The location of this hotel is across the street from Whole Foods, beautiful hiking trails and scenery, biking distance from wineries tucked away in the woods, and walking distance from restaurants, shops, and wineries located in the shopping center. So obviously the location is phenomenal and we've stayed in Best Western's in Napa that were 5 stars and privately owned.
The downside - the rooms were quite dirty and smelled musty. We also had issues with our air conditioner. The room was never very cold, even with the AC blasting, and our biggest issue - the Air Conditioner was extremely loud and rickety throughout the night, so we never slept well. We're lucky to even sleep through the noise, but luckily, we were so exhausted from biking all day so we fell asleep quickly.
I guess you get what you pay for but we compared this Best Western to the Napa Valley location and there is a big difference between the 2. But if you're looking for a good location, friendly staff, and basically a place to crash for the night, then this is fine.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Sonoma Valley Inn & Krug Event Center! Hotels near Sonoma wineries are known for their superior location, but our Sonoma hotel goes above and beyond by providing the best customer service in town. Are you looking for hotels near wineries? Our Sonoma hotel is conveniently located near the best vineyards for endless wine tasting and exploration. Historical downtown Sonoma is a few minutes away, and were a popular choice for wedding destinations. When youre within walking distance to downtown Sonoma, the charm of the city is literally at your doorstep. Enjoy the best fine dining and shopping in town. Hotels in downtown Sonoma make traveling easy for guests. At our Sonoma hotel, you never have to go far for a great meal, wine or shopping. ... more less
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- Also Known As:
- Best Western Plus Sonoma Valley Inn & Krug Event Hotel Sonoma
- Best Western Plus Sonoma Valley Inn And Krug Event Center
- Best Western Sonoma
- Sonoma Valley Inn
- Sonoma Best Western