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“Spacious room, strong finish after a rough start”

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Inn at Sonoma, A Four Sisters Inn
Ranked #2 of 11 Hotels in Sonoma
Certificate of Excellence
Reviewed July 15, 2013

We stayed in a beautiful, brand-new, spacious room (#23) july 13-14.
The front desk staff were very friendly and even gave us a tour of the new room personally at check in.
The freshly-baked cookies and coffee were delicious.
The Inn is walking distance to the downtown square, and we had a great dinner there.
Also a large, sunny Peets coffee is across the street.

The trouble we experienced came early on and seems to have been mainly a miscommunication between HotelTonight and the Inn. We booked through the HotelTonight mobile app, which charges your cc immediately, sending you a confirmation email and # and explaining that you are booked. Normally I would not have called the hotel after receiving the confirmation, but after reading reviews on TripAdvisor, I wanted to see if I could request a certain room, if available. Glad I called, because the hotel had no record of my reservation and said they could have a manager call me the following Monday (not helpful as this was Sat afternoon and we needed to be there that evening). I told them that was not going to work as (a) I had already been charged), (b) Monday would be after the time when we needed to be in Sonoma, and (c) our reservation was not going to be their only "problem," because HotelTonight still listed other rooms as available, so surely other guests would be arriving thinking they had reservations. I explained she was going to need to engage her manager / owner and do it quickly. No one ever called me back from the Inn, but I did call HotelTonight customer support, which was really good. They handled it with the Inn directly and called me back to confirm the reservation - around 4:30 pm on Saturday. Not great, but decent given I had made the reservation at noon that day.
Key takeaway - If you book through HotelTonight, you will want to call the hotel directly shortly after to confirm they have you confirmed on their end. If you have trouble, work through HT's customer service vs the hotel's front desk staff, which is likely unaware of management's efforts to sell excess inventory through channels like HotelTonight.

Room Tip: room 23 in the new building faces the quiet front courtyard and is spacious, quiet, clean with a fir...
  • Stayed: July 2013, traveled with family
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1  Thank KWCRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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459 - 465 of 875 reviews

Reviewed July 15, 2013

Enjoyed the nice location & friendly staff. Especially liked that this is a smaller more personal inn. The breakfast's are always fresh & yummy & evening wine & cheese was a pleasant gathering. They even offer fresh baked cookies daily a nice touch. Would definately stay there again!!

  • Stayed: June 2013
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Thank Darla520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

Stayed in room 10 in front of Inn. We enjoyed our stay. Breakfast was nice. We were there from June 26th thru the 30th. The Inn was clean but was having ant issues while we were there. We were there with another couple who were staying in the room next to us and they had a similar issue with the ants. The temperature outside reached 109 during our stay in Sonoma/Napa area. The last night my friends air conditioner was not working and there was no one to address the issue since no one is at the desk of the Inn after 9 at night. It did seem that a lot of the places in town and around the area were experiencing air conditioner issues because of the heat. I hope they have taken care of these two small issues.
We loved the location to the town, the people who worked at the Inn & happy hour at the Inn. I would recommend this Inn to anyone staying in the area.

Room Tip: Stay in the front of the building.... Second floor was lovely.
  • Stayed: June 2013, traveled as a couple
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1  Thank haarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

Our room was clean and spacious with a balcony and fireplace (which we did not need in the 100+ weather!) Breakfast was adequate, with one main hot dish, fruit, cereal, yogurt, bread, etc. Wine and cheese in the afternoon were a nice touch. Quiet hours are 9PM-9AM, nice unless you want to use the hot tub after 9....not recommended, jets are too noisy. There was construction on the property during our stay but it didn't effect our stay at all. We liked the location, within walking distance to the plaza, although not a whole lot happening there after 7 during the week.
The only reason I didn't give this stay an excellent rating is because on the last night our air conditioning stopped working in the middle of the night. There is no one on staff during the night hours so we suffered through it. I would make the suggestion to the hotel to reconsider having someone available in the hotel during the night hours for situations that arise.

  • Stayed: June 2013, traveled as a couple
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1  Thank rex89134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2013

We stayed here the last night of our honeymoon. We let them know ahead of time it was our honeymoon and they had balloons on our room waiting for us. I enjoy B&B's for the personal feel and my husband is used to staying at Marriott's. Even he enjoyed his stay here. We we were able to check in early which was great. We stayed in Room 13 on the second floor which had a small terrace and electric fireplace. The room itself was decorated in a bright french country style (but not too feminine). We didn't mind our room faced the back of the building. The bathroom was a very nice size for a B&B bathroom and we also liked the BeeKind products placed in the bathroom. The staff was very friendly and helpful with information for wineries, using their bikes (which we did) and restaurant recommendations. We did return for the 5-6:30pm apps hour which had two wines (one white and one red) along with cheese, crackers, grapes, etc. There is a small terrace out front to sit on which we did as the weather was very nice that afternoon. Very relaxing. We also stayed for the breakfast the following morning which included juice, coffee, quiche, hash browns, hard boiled eggs, fresh fruit, cereal, etc. We did not leave hungry (and was happy they offered to-go cups for hot beverages). They also kept a cookie jar filled with cookies on the table when you walk in the door. There is an outdoor hot tub on the second floor - it looked very nice but we didn't use it. The price may seem a little high but when you factor in the location (a quick walk to Sonoma square and close to several wineries), the apps hour and the breakfast we felt it was a very good value. We would stay here again and would recommend it to family/friends.

  • Stayed: July 2013, traveled as a couple
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Thank MidwestTravelLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

We stayed here on our honeymoon and loved it. It was great to be able to walk into Sonoma square for some amazing dinners (some of the best we had down the west coast). Lovely breakfasts to be had out in the square as well.

The staff didn't seem to think you could walk to any of the good vineyards, but they are only about 1 or 2 miles away, and easily walkable. Its just the american way to seem to drive everywhere

They had amazing service and the wine and cheese evenings were great - as were the cookies!

  • Stayed: May 2013, traveled as a couple
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1  Thank MattandHelen2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

A lovely little hotel in a great location. Quiet as it's set back from the road and a two minute walk to the square. The rooms at the front of the hotel benefit from very nice patios. Room 11 has a fantastic balcony. And the staff very helpful. If I were to visit Sonoma again I'd definitely stay here again.

  • Stayed: July 2013
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Thank fenells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at Sonoma, A Four Sisters Inn

Address: 630 Broadway, Sonoma, CA 95476-7002
Phone Number:
Location: United States > California > Sonoma County > Sonoma
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#2 Family Hotel in Sonoma
#3 Romantic Hotel in Sonoma
Price Range: $277 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inn at Sonoma, A Four Sisters Inn 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Fall in love with the quiet pace, beautiful vistas and fabulous food and wine of the Sonoma Valley. Coupled with a year-round temperate climate, this is a wonderful place to explore - no matter what the season. Conveniently located just two blocks from the historic Sonoma Plaza, the Inn at Sonoma is the perfect destination for your Wine Country visit ... more   less 
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Also Known As:
Inn At Sonoma - a Four Sisters Hotel Sonoma
Inn At Sonoma - a 4 Sisters Inn
Hotel Sonoma
Inn Sonoma
Sonoma Inn

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