My husband and I just returned from a wonderful four night stay at MacArthur Place (July 1-5)Overall, I would definitely recommend it, but I'm not positive I would stay there again without first checking out the alternatives.
First, the positives:
The staff are lovely; very helpful and friendly. They suggested restaurants and made reservations for us, gave us maps/directions and bottles of water, and were also sincerely interested in our opinions of places after we returned. The grounds are very pretty....lots of meandering paths with beautiful landscaping, fountains, etc. I like that the accommodations are sprinkled around the grounds in small "cottages" which was very charming. There is a complimentary wine reception every evening in the library from 5-6 which is a lovely touch. The beds were very comfortable, there was turn-down service and the toiletries were top-notch. The location is walking-distance to the town square. If it was really hot outside or if you were returning late in the evening you might prefer to drive, and we never had a problem locating free parking by the square.
I think there is a lot of variation in rooms, so be sure you ask exactly what you are getting when you book. I had seen things mentioned in reviews like HUGE bathrooms, balconies, patios (both front AND back!), fireplaces, luxurious bathtubs, etc. Our room had none of those features. I'm sure it is the more expensive rooms that have those but at $400 a night our room, while charming, was fairly basic. A shower (no tub), no window treatments whatsoever except for dated looking blinds, and the room was relatively dark, even though it did have three windows (I blame the dark paint color) So while adequate, the room decor certainly didn't 'wow' me. The bath towels, while genereous in length, were like sandpaper...so scratchy! I think they need to invest in some new towels and some fabric softener!
The complimentary breakfast every morning was nice, but for the price of hotel rooms ($400 and up per night) I think they could have included a few hot items as well without those having an additional charge. The buffet was identical every morning...several varieties of fruits (all very fresh), a bowl of cottage cheese, a bowl of hard-boiled egg, a tray of yogurts, several types of bakery items (the exact same every day...scones/croissants/small blueberry muffins), several cereals and then bread and bagels for toasting. While this sounds like all you could want, I think it would be nice if they could at least mix up the flavors of muffins, scones, etc. every day so it isn't EXACTLY the same every morning. I'd love to see them have some oatmeal or a belgian waffle maker available, just because the "yogurt with fruit and a scone" breakfast got a little tiresome after 4 days.
The pool was very clean, and there is pool service for both drinks and food, but we had a hard time finding chairs several of the days we were there and just had to sit on our towels on the grass for quite a while. (Not a huge issue, but when paying a lot of money for a hotel room, you expect to be able to sit in a chair when you go to the pool). The pool isn't fancy, just a traditional backyard-rectangle pool, so if you are expecting a big splashy 'resort' pool, you might be disappointed. Service at the pool was spotty as well.... several of the girls really were busy, cleaning up used towels and asking if people needed anything, but the girl who worked there on our second and third day just sat in the corner and hid and didnt do a thing...didn't pick up empty cups or towels or replenish the water in the drink cooler, etc. The place looked like a mess on those days.
Overall, we enjoyed our stay very much and may return, but before I committed to this I would check out other places as well to compare all the options.
- Official Description (provided by the hotel):
- Luxury 64 room Sonoma inn and spa set on a historic 7-acre garden estate walking distance to Sonoma Plaza. Heated pool and whirlpool. Full service Spa. Saddles Steakhouse and Martini Bar. Complimentary continental breakfast buffet, evening wine and cheese reception, DVD movies, parking, and wireless internet. Bicycle Rentals. Close to more than 30 wineries. 15 Minutes to Napa. AAA 4-Diamond Award. Top 10 San Francisco and Northern CA Hotels - Conde Nast Annual "World's Best" Readers Poll. ... more less
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- Also Known As:
- Macarthur Place - Sonoma`s Historic Hotel Sonoma
- Macarthur Place - Sonoma`s Historic Inn And Spa
- Macarthur Place Sonomas Historic Hotel
- Macarthur Place Inn & Spa