We were just day guests at the spa and did not stay at the hotel.
The spa facilities are OK, but a lot can be done to make it nicer. Given the other fantastic spas in the area (Solage, etc.), they need to do a lot better at this price point.
The positives are that there's a nice gift shop. You can go to any classes taking place at the time. We didn't make it to the yoga, but that would have been nice. I also liked the exfoliating scrub in the shower (they call it an exfoliating shower, but really it's just a regular shower with scrubbing lotion in the soap dispensers). Finally, they have monthly specials for certain treatments that they offer at a discounted priced, so that's also nice.
Areas for improvement:
The waiting area isn't that relaxing and when it came time for our massages the area was packed with about two dozen people. It felt like a doctor's office with all the people coming and going when their names were called. I also can't believe how many people were there on a weekday.
I got the lavender kur and it was just OK. The therapist talked a lot about her rental cottage and the scalp massage portion was way less than what I get at just a regular massage. The room felt like the break room at a local elementary school.
You can't use the Watsu pool when there is a therapist in there with a client...and I can't imagine that the client would really be able to relax knowing that everyone walking by can see them getting their treatment.
You can hear cars going by when you're at the pool - there's nothing like a truck clanging by with its load and exhaust fumes to put you at ease. It's dead silent in the steam room which is a little awkward with all the dripping noises and given how many people are sometimes in there. Both areas could probably use some nice music piped in to help set the tone.
While hanging out at the pool afterwards, service was hit or miss. Before our services, the server was great about coming by. After our services, we wanted to grab lunch and had to go find the waiter after waiting for 15 minutes. The waiter was friendly and the food was fine, though.
Given the great spas in the Napa and Sonoma area, I wouldn't go out of my way to go here.
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