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“Great hotel and location”

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Holiday Inn Express Solvang
Ranked #8 of 11 Hotels in Solvang
Reviewed June 19, 2012

We stayed here for one night and it was great. We got a king size room and it faced the main street. We had no issues with any noises. The only minor complaint I had was that the room was a bit dark. The window was small so it didn't bring in much light into the room. The hotel is a 5 to 10 min walk to downtown Solvang, so that was a huge plus for us. The staff here were very pleasant and the breakfast was great! Overall, I enjoyed the stay and I would definitely be back.

Room Tip: Choose a room that faces the hills. It's beautiful.
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  • Stayed: June 2012, traveled with friends
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Thank Meridesu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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308 - 314 of 466 reviews

Reviewed June 15, 2012

Great location. Walking distance to everything in Solvang. Good underground parking. Room was HUGE...I think it might have been a handicap room but it was great. I would only suggest that you try and get a room away from the main street. It gets a little loud. The other side of the hotel has great views of rolling hills. We had a view of the parking lot and street. While we choose not to eat breakfast at the hotel, we did check it out and it looked great. But we were in Solvang and wanted to eat something local.

Room Tip: Get a room on the view side, not the street side.
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  • Stayed: June 2012, traveled as a couple
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1  Thank ddesro1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

Great Location, close to downtown. Park your car in the underground parking and try to get a room on the 3rd floor in the back (nice and quiet, open the window) front rooms will have some traffic noice. Great warm breakfast, good coffee. 3 star hotel, explore Solvang in 1/2 a day. MeuterMedia

Room Tip: Higher floor (3rd floor) and in the back room 308
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  • Stayed: May 2012, traveled on business
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1  Thank MeuterMedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2012

The price is right for a clean room in Solvang. The staff is helpful and friendly. Nothing fancy but it worked out well for me.

  • Stayed: June 2012, traveled as a couple
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Thank KenIz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2012

Our second visit to Solvang, this quaint not to be missed small town of Danish heritage. Best to arrive after dark to experience the wow factor, the spectacle of fairy lights and 'gingerbread' properties. It feels like Christmas celebration every day! Most of its accomodation is on a motel style, we prefer hotel and therefore chose Holiday Inn Express with excellent underground parking. Despite being busy, our welcome was a very friendly experience by Jeremiah who assisted with our restaurant requirements and hotel services including the customary bottled water. He provided us with a large family room to the rear of the hotel, which offered a fine nights sleep and all the facilities we required with good housekeeping, the added attraction being the balconied rural open view to the rear of the property. Breakfast was a standard for this type of accomodation.and we found the staff very pleasant.
However this hotel stands out from the rest for us by way of the first rate after care service provided by its staff to guests. Our young son left an all important item in the room as we left, and a young lady, Jessica, went over and beyond the call of duty to ensure some time later that the two were re-united, US to UK! In our experience this was excepional service to receive from a hotel and we say Thank You. It is quite something to feel you were an important visitor even after you have left. We hope to visit again soon.

Room Tip: Rooms to the rear have balconied open rural views
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  • Stayed: December 2011, traveled with family
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2  Thank Midders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2012

We stayed for two night for a weekend getaway. We got in early and tried to check in and after wating in line the people in front of us were checked in and given water bottles and chocolates. When I approached I was told to come back later. A few hours later I again waited in line and watched as the people in front of us were fawned over and given water and chocolates. When I approached the front desk I was checked in and felt like the gal could barely give me the time of day. Yes, I felt slighted.
Bed was comfortable, room was stuffyf and smelled like stale cigarettes and found spiders in the tub.

Room Tip: The pickings are slim as far as middle of the road rooms in Solvang.
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  • Stayed: May 2012, traveled as a couple
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2  Thank hockeyfan3144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 24, 2012

Dear hockeyfan3144,

Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


Sincerely,
Jaime W
Case Manager
IHGCare

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Reviewed May 12, 2012

Hotel front desk needs more training in writing clearly. Internet coordinates were illegible.
parking is underground. Electrical outlets in room were loose and hard to put plugs in and keep them connected. Electricity in sink area went out. This is an older building, converted to hotel space. It is just ok, but certainly not great.

  • Stayed: May 2012, traveled as a couple
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Thank Sataviolet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 29, 2012

Dear Sataviolet,

Thank you for taking the time to post your comments about our facility and your stay. We are pleased you liked the convenient location of our hotel. I would like to offer a sincere apology for seeing you did not enjoy your overall experience with us. We believe we can only improve our services through our guest feedback.

Thank you again for choosing to stay with us and we hope you will consider staying with us again and see the improvements made.

Sincerely,

Bon V.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Solvang

Address: 1455 Mission Dr, Solvang, CA 93463-2915
Phone Number:
Location: United States > California > Solvang
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Solvang
Price Range: $121 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Solvang 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Come discover the preferred destination of travelers visiting the Santa Ynez Valley, the Holiday Inn Express Solvang. We are centrally located in the Danish Town of Solvang, walking distance to all of its major attractions. It is best known for its shopping, restaurants, chocolate factories and wine tasting rooms! Our hotel is centrally located within Santa Barbara County's Wine Valley. The Holiday Inn Express Solvang is within minutes to Vandenberg Air Force Base, renowned Wineries such as Firestone, Gainey, Buttonwood and Rusack. If you are a golf enthusiast then make the Holiday Inn Express Solvang your golfing headquarters. With our Monthly Golf Packages, you can golf at courses such as The Alisal River Course and La Purisima Golf Course.Our hotel is conveniently located just 30 minutes from the city of Santa Barbara, 20 minutes from Vandenberg Air Force Base and 30 minutes away from Santa Maria. ... more   less 
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Also Known As:
Holiday Inn Express Solvang Hotel Solvang

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