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Flyer50346582045
Los Angeles, California

Mothers day weekend!

Review of The Landsby
5.0 of 5 bubblesReviewed May 14, 2019
everything was great, modern, clean and nicely decorated with comfortable beds and linens which are very important to me. I love the Danish modern decor and the light, bright open spaces. We were there for a race and it was helpful that the startline was walking distance. Overall the location of the hotel cannot be beat!
Date of stay: May 2019
Trip type: Traveled with friends
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Barry_Prescott_, General Manager at The Landsby, responded to this review
Responded May 15, 2019
Thanks for your wonderful review. I'm delighted you enjoyed your stay with us, most notably our comfortable beds, linens, and modern decor! I hope you'll consider staying with us next time you're in our area.

Kindly,
Barry P
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed May 10, 2019

Great modern comfortable ambiance, amenities and decor. The staff is super friendly and the whole vibe of The Landsby is hip and laid back. Bar is being remodeled and can't wait to visit when it's complete. The courtyard fire pits are awesome.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mary M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barry_Prescott, General Manager at The Landsby, responded to this reviewResponded May 16, 2019

Thanks for your kind words. I'm thrilled you enjoyed your stay with us, most notably the ambiance, amenities, and decor! Our new bar should be open this summer, so I hope you're able to visit us again to check it out.

Kindly,
Barry P.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2019

Loved this hotel, it's so nice! It's recently renovated and just beautiful/clean/modern yet super comfortable. We stayed in room 16, which had a very nice view! Loved the amenities and the comfy bathrobe. Everything was great, and loved the hardwood floors. The courtyard is spectacular, couldn't stop taking photos. Very friendly and welcoming staff, extra shout out to Meegan (I hope I'm spelling it correctly) and Julie at the front desk! Oh, and the breakfast was really amazing. Highly recommend California Eggs Benedict, wow wow wow!! It's right in the center of the historic Solvang, so we walked everywhere.

Room tip: We had room 16, loved it! Great views. Also, very good restaurant and bar downstairs.
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank MarinaVmusic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 30, 2019

This is my first review but felt it necessary. The hotel is simply charming with very comfortable beds and adorable rooms. The customer service was found to be very unfriendly and not accommodating at all. Loved the choice of shampoos, conditioners and body gel. Quant lobby. Arched ceilings in rooms.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Debbie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 29, 2019

Great Time, we where very pleased with the Hotel and our stay, the Restaurant is amazing have to try the Olives & nuts Appetizer and the Ahi Tuna Seared was wonderful along with the salad and dessert.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Connector48398550946
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 28, 2019 via mobile

My wife stayed last week at the hotel for 2 nights. She then went down to Newport to meet me for two days and we came back to the landsby for another visit. Our third time here.

We came to the hotel at 1230. We asked to see if our room was ready. Check in at 3.

She said she would call us when it was ready.

We checked back at 130 and she said the cleaners were at lunch.

We checked back at 230 and she said they were still at lunch.

It was obvious that she made NO EFFORT to try and accommodate us.

Not good service. Probably last visit here. Plenty of other good hotels.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank rosserbedwards
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barry_Prescott, General Manager at The Landsby, responded to this reviewResponded May 9, 2019

Thank you for taking the time to leave us a review. I'd like to sincerely apologize for your overall negative experience, but also specifically that we were not transparent with the time frame as to when your room would be ready. Rest assured that I have addressed your concerns with our front desk staff so that moving forward we can improve our check-in process. If you'd like to discuss this further, please don't hesitate to reach out to me directly. I hope you reconsider and choose to stay with us next time you're in our area. We'd like to have an opportunity to make it up to you and your wife.

Kindly,
Barry P.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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