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“A place to avoid”

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Holiday Inn Express Solana Beach/Del Mar
Ranked #3 of 3 Hotels in Solana Beach
L.A., CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A place to avoid”
Reviewed August 25, 2007

The hotel does not enforce its non-smoking areas. Don't be surprised to find broken fixtures, air conditioners incapable of cooling the room, noise when you're trying to sleep, paper thin walls between the rooms (forget privacy), and housekeeping staff that is either incompetent or apathetic.

The management is, however, very good at apologizing. Apparently, it is a well honed skill.

  • Liked — Easy checkout
  • Disliked — False advertising
  • Stayed August 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank picksixfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
san diego
1 review
Reviewed August 23, 2007

Called several times as we had 3 adults and 2 children and we needed an extra bed or room which we were willing to pay for. Upon arrival they said they were sold out and could not do anything for us but managed to charge us extra for additional people in room. They found a rollaway that reeked of smoke and charged us an additional $10. Room had a view of a condemmed building. See photo. Staff was rude. Hotel did not appear to be sold out. Worth a few laughs.

  • Liked — Nice maintenance man
  • Disliked — Bad management
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank blondiebar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oro Valley, Arizona
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 13, 2007

This was a decent place to stay for the price, but if your looking for atmosphere and beachfront rooms, this is not the place. We have 5 in our family so its sometimes hard to find a place that you can sleep 5 in a room, so this place was good for that. The beach was about a 5 minute walk away and we went there often, but be warned, there is not much sand avaiable at high tide, but it was a pretty good surfing beach (no rocks and waves had decent shape).

It is about a half hour drive from downtown San Diego if there is only moderate traffic. We visited the zoo one day and Sea Port Village the next. I would avoid the freeways during rush hour however, or this time would double.

The room was big enough for the 5 of us and was clean (a must for my wife). The breakfast was ok (cereal, bagels, pastries, fruit, juices, eggs and potatoes, but the eggs went quick and you were often left waiting for the next batch. The pool and spa were adequate as well. The ice machine only worked on one level (out of 3). Staff was nice and helpful. Overall it was a good place to stay for our family and we would stay there again if it was the best price around.

  • Liked — Beach Access
  • Disliked — Lack of view
  • Stayed August 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AZTrojan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
1 review
Reviewed June 19, 2007

the hotel rooms were very cozy, and the staff was courteous and very friendly.
there are wonderful places to eat in the area and the Hotel will be the best guide for that.
The breakfast was great and its just awfully nice to be in the pool in the fabulous san diego weather.
This would be an easy recommendation to anybody who's looking for some leisurely time around san diego

  • Liked — rooms, staff and location
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ksacomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 13, 2007

GOOD:
Nice location; very clean; helpful staff; easy access covered parking (right under the hotel) which couldn't be more convenient; nice breakfast spread for light, but filling, morning meal.
BAD:
Loud and annoying rock-type music in the lobby at all times which discourages any excess time spent there; Some poor quality workmanship, especially in the bathroom, which looks like it had been done by a handyman, and not a professional; Beach nowhere near hotel, despite picture on web page showing a beautiful beach ostensibly right out the back door. Forget trying to bring a stroller to the "nearby" beach - its access is down the street to the next block, then another block to the cliff's edge, then down the steep and high cliff via many flights of stairs; The hotel also has very little noiseproofing. Fortunately, the other guests were pretty well-behaved, so it wasn't a problem at the time of our visit; Balcony overlooks parking lots on both sides, so not used.
UGLY:
I won't say anything ugly about the hotel. It was actually a mixed bag. But do you want to pay mid-100's rates for a mixed bag? I'd look for an alternative next time, but it wouldn't be terrible if I had to stay there again.

  • Liked — Cleanliness, helpful staff, location
  • Disliked — Price for value, distance from beach
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Pilsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sequim
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 24, 2007

Contrary to a previous report about the Holiday Express, we found it inviting and suited to our needs. A continental breakfast is provided each morning with sweet rolls, cold cereal, fruit , coffee and hard boiled eggs.

The Holiday Express now has wonderful bedding and both firm and soft pillows. We had one of the best sleeps at a hotel in a long time. The bedding was equal to what we had recently had in an upscale hotel.

The hotel had recently been renovated with new carpet and painting. The front desk, housekeeping and maintenance personnel were friendly and greeted guests with smiles. The refrigerator in our room was too cold and a call to the desk provided quick repair.

The hotel is about two blocks from the ocean. There is no ocean vew from the rooms. The nearby bluffs are where million dollar homes have the views. From the hotel one can walk a couple blocks through the neighborhood to beach access. There are 124 steps down to the ocean and platforms where one can stop and view the ocean and surfers. For the non-climbers, one can walk south to the beach along Highway 101.

Stayed January 2007
Helpful?
1 Thank LavendersLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed September 27, 2006

Holiday Inn Express Solana Beach/Del Mar

I stayed here for 7 nights in June 2006 while on business in Solana Beach. A coworker and I stayed in separate rooms, each with two double beds.

The staff were very friendly and helpful, and the check-in was quick and efficient. My coworker and I lost our room keycards on separate occasions, but they were quickly re-issued. Housekeeping did a good job of cleaning my room daily. My coworker, however, found a used diaper in the corner of his room - which had been there for at least two days! After informing the front desk - much to their shock - it was removed immediately.

The bed in my room was very comfortable. The bedding looked new, and they gave you pillows labelled "firm" and "soft". The big Kohler showerhead was very nice and gave a good soaking. Even the shower curtain rod was curved outward to give you a little more space while standing. The iron and ironing board was very handy for pressing my folded, scrunched clothes after they'd been unpacked from my overstuffed luggage. I never had to wear wrinkled clothes at all. The air conditioning worked well when I needed it. The fridge was very convenient to store cold drinks and leftover food items. Unfortunately the freezer part wasn't cold enough to prevent some ice cream from melting. There was also a coffee maker and microwave oven, although I didn't use either. My room had a sliding glass door that opened out onto a balcony, but I didn't use it because it overlooked the lot of the Dynamite Shine Auto Detailing and National car rental businesses.

The continental breakfast wasn't gourmet, but it was decent with lots of choices. Cold cereal and milk, juice, fruit, pastries, and hard-boiled eggs were the typical fare. The breakfast/great room was very spacious and was kept clean by the staff. The fitness room is quite small, and for an experienced gym member like myself, was inadequate for my needs. It was quite hot and didn't have a fan. To its credit, there was a water cooler, towels and a hamper for used towels.

The facility is showing a little wear and tear. The room decor looks dated. I saw some questionable tiling, missing grout and deteriorating wallcovering in the bathroom. The bathroom ceiling was also water-stained and discoloured. The furniture in the room was a little banged up too. Everything still worked properly and nothing was unsafe.

The lack of soundproofing is noticeable if you're sensitive to noise. My neighbours' TV was on late and I heard it loud and clear - luckily they turned it off by the time I went to bed. Occasionally I heard footsteps from the room above me. I could hear traffic in the hallway as well, although it was quiet by 11 pm. Next door, the National trucks' backup alarms start up at about 7 am. Finally, there is a passenger railway line on the opposite side of the highway. Although it's below grade, you can still hear the trains occasionally. I let the A/C run on the "fan only" setting all night, which provided enough white noise to cover up any sounds that would have annoyed me. Anyone who is bothered by noise should ask for a room on the top floor near the back of the hotel.

The location of the hotel on Highway 101 is convenient. Access to Interstate 5 is fairly easy, and San Diego is about 20-30 minutes away by car depending on traffic. There are several stores and restaurants within walking distance. There is access to the beach via a public pathway and stairs a short distance from the back of the hotel. The area is safe and walking at night is no problem.

With a few exceptions, the Holiday Inn Express is a good choice when staying in Solana Beach. I would stay here again.

  • Liked — Good location, good value for the money.
  • Disliked — Noise levels from motor vehicles and trains.
  • Tips/Secrets — Ask for a room near the back of the hotel for a less noisy stay.
  • Stayed June 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank darylmitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Solana Beach/Del Mar

Property: Holiday Inn Express Solana Beach/Del Mar
Address: 621 South Hwy 101, Solana Beach, CA 92075
Phone Number:
Location: United States > California > Solana Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Solana Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Solana Beach/Del Mar 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Solana Beach, Del Mar is perfect for every aspect a guest would stay for! It's a beautiful city with access to almost anything you are may be looking you. Its well known for its beach, where you can relax or take a nice jog, which is just walking distance from the hotel. There are many local attractions that aren't far: Legoland, Sea World, San Diego Zoo, and many more. Not only is the city itself a beautiful location, but The Holiday Inn Express & Suites offers 80 spacious rooms. Each room features a private balcony, refrigerator, microwave, coffee maker, iron, ironing board, hair dryer and many more attributes! To make your stay even better, we offer complimentary breakfast, and a relaxing Pool and Jacuzzi. Efficiency is key to many guests, we have free Wi-Fi and many delicious restaurants that are close as a block away. If you are coming for business, relaxation, excitement or just for simple fun, we are here to make this stay special. Our friendly staff will always be happy to help to make your stay unique and memorable. ... more   less 
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Also Known As:
Holiday Inn Express Solana Beach/Del Mar Hotel Solana Beach
Holiday Inn Solana Beach
Solana Beach Holiday Inn

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