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MikePaK
Colorado Springs, Colorado

By far the best hotel on our 10 day trip!

5.0 of 5 bubblesReviewed Jun 30, 2017
Loved this place. Very clean, great location, friendly staff and warm cookies, wine and cheese waiting for us in the lobby on arrival. Only a short drive to the Reagan Library! By far the best hotel we stayed in our trip through Arizona,California and Oregon. A must stop on our next trip to the area.
Date of stay: June 2017
Trip type: Traveled as a couple
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A, Guest Service Representative at Best Western Posada Royale Hotel & Suites, responded to this review
Responded Jul 3, 2017
Thank you for the 5 star rating on our hotel and the fantastic compliments on our hotel and staff. We are so glad to hear you enjoyed your stay with us Mike and your trip. We strive to give the very best service to all of our guest and the best rooms. We are looking forward to you staying with us again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,262)
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All reviews reagan library no elevator made to order omelets western hotels excellent breakfast fresh fruit breakfast room would stay here again comfortable beds free breakfast a great place to stay front desk staff simi bw wedding target microwave
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Reviewed June 29, 2017

This was our first visit to Simi Valley and almost drove past the hotel except that I noticed the new logo, "BW." The hotel building was not the typical look for at Best Western. There is Spanish architecture look on the outside and plenty of parking. There are plenty of eateries to choose from nearby. The only negatives are that the bed was too very hard; it felt more like sleeping on a box spring. I scratched my shin a couple of times due to the sharp squared edges on the beds. The edges need to have some rounded rubber or plastic "band-aids" to prevent the bumping!

Date of stay: June 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Angelina R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A, Guest Service Representative at Best Western Posada Royale Hotel & Suites, responded to this reviewResponded June 30, 2017

Thank you so much for the 5 star rating on our hotel Angelina. We are so glad you enjoyed your stay with us and had a great trip. We are looking forward to your next visit.

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Reviewed June 29, 2017

I have stayed at this hotel and no matter when I have stayed, I have always been accommodated, treated very well, and had the friendliest, yet professional staff assist me. I highly recommend it for anyone traveling for business or pleasure.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ybeu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A, Guest Service Representative at Best Western Posada Royale Hotel & Suites, responded to this reviewResponded June 30, 2017

Ybeau, we want to thank you for the 5 star rating on our hotel and the compliments. We are so glad to hear that you had a wonderful stay with us and glad to hear that there is never a bad stay. We strive to give the best service and the best rooms to all of our guests and are looking forward to your next visit.

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Reviewed June 26, 2017

I have stayed at this hotel many times. Not sure when, but it was nice to stay in a newly remodeled room. It still had some minor issue - the shower valve leaked and would not turn off. The front lobby staff are very friendly I will give them that. BUT!!! WHY WOULD THEY NOT TELL YOU that a huge LOUD WEDDING PARTY was going to take place up to 10:00 pm with VERY LOUD DJ music and dancing outside in the pool courtyard blasting guest in the pool / spa and rooms. WTF????? I could barely hear the music thumping and thumping all the way to the back of the hotel Rm #230 but it quit right at 10:00 pm I think someone pulled the plug literally. My room was nice and clean :-) and nice linens. They also matched a better room rate I had further down the road in Simi for a second nights stay Thank you "ANA" They did discount my second nights stay a bit for the inconvenience of having to celebrate a wedding party when your not really invited. Also have nice docking stations for electronic devises buy your bed

Room tip: Room # 230 way in the back!!!! Pretty quiet when they don't have a wedding reception party.
Date of stay: June 2017
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Dan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A, Guest Service Representative at Best Western Posada Royale Hotel & Suites, responded to this reviewResponded June 27, 2017

First let me apologize for the noise from the wedding and I am glad to hear the hotel compensated you for the noise. As you can see we are still in the process of remodeling and we will soon be done. We thank you for the 3 star rating and hope you will return once all of the remodeling completed and then you will really see a change. Please call our hotel directly to make your next reservation and one of our friendly Guest Service Agents will gladly assist you.

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Reviewed June 25, 2017

This is a nice hotel to stay if you staying overnight in Simi Valley. It has a nice breakfast with a wide section of items of both hot and cold selections. The rooms are comfortable and quiet. You do not hear your neighbors or the noise from outside.

Date of stay: June 2017
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank barbaramS3451OF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A, Guest Service Representaitve at Best Western Posada Royale Hotel & Suites, responded to this reviewResponded June 27, 2017

Thank you for the 5 star rating on our hotel and the great compliments. We are very glad you enjoyed your stay with us and we are looking forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2017

Everything was fine except furniture has extra sharp edges and we have bruises and I have a cut on my leg from the bed frame. We are both in our 70's so balance issues are a problem sometimes, especially during the night when we have to get up. This room was a hazard for that reason. Otherwise we were ok with our stay.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank MartiF37
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ruth A, Guest Service Representative at Best Western Posada Royale Hotel & Suites, responded to this reviewResponded June 27, 2017

Please accept our apology on the condition of the furniture in your room. I wish you would have notified the front desk immediately when you found it and they would have moved you another room immediately. The appropriate department has been made aware of your complaints and it is being handled now. We strive to give the best service and the best rooms to all of our guests. I hope you will give our hotel another chance and you will see what really have to offer. Please call our hotel directly when you are ready to make your next reservation and one of our friendly Guest Service Agents will gladly assist you.

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