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Embassy Suites by Hilton Hotel Monterey Bay - Seaside
Ranked #2 of 13 Hotels in Seaside
Reviewed February 7, 2014

We had 2 nights here on our way up the coast. Looks like a block of flats from the outside, but is lovely inside. I loved the airy atmosphere in the lobby. Our room was spacious (but not luxurious). The afternoon snacks provided in the lobby were super. Breakfast was great, the omelettes cooked really well. I would not hesitate to visit again.

Stayed: September 2013, traveled as a couple
Thank Cathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 11, 2014

Dear Cathy B.,

We appreciate you sharing your positive experience with us. We are thrilled you received excellent service throughout your stay. At Embassy Suites - Monterey Bay we strive to have consistent, great service and we are glad that you noticed. We are so pleased that you enjoyed the atrium lobby, snacks at the evening reception and the complimentary cooked to order breakfast. Thank you again for your comments, we cannot wait to welcome you back again soon!

All the Best,
Kent B.
Assistant General Manager

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1,203 - 1,209 of 1,830 reviews

Reviewed February 6, 2014

I became an Embassy Suites fan the first time I stayed at one in Temecula and experienced their breakfast! Hello Omelet Bar! This location specifically, was fantastic. It was easily the most beautiful hotel on the road, and very easy to spot! Very close to the beach; we could see the ocean from our patio. The staff was very accommodating and friendly, from the bartender who served us before reception to the front desk gal who helped us secure Aquarium tickets at a slight discount. The room itself was amazing, and for that price in Monterrey Bay, you can't beat it! This breakfast was my favorite too! :)

  • Stayed: January 2014, traveled as a couple
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Thank Ashlee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 11, 2014

Dear Ashlee V.,

Wow! Thank you very much for the near perfect score card and great feedback. It is a pleasure to see that one of our guests received excellent service and accommodations. Our team strives to deliver upon the Hilton Brand Promise, which is to ensure that every guest is cared for, valued, and respected. We hope that you will return and stay with us again.

Warm Regards,
Kent B.
Assistant General Manager

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Reviewed February 6, 2014

The Embassy Suites in Seaside is a great location to explore Monterey, Carmel, 17 mile Drive and down to Big Sur. The rooms are clean and comfortable, three sides of the hotel provide a view of the bay. All staff were very friendly and helpful.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Jerome O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent B, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 11, 2014

Dear Tripadvisor Member,

It is always a pleasure to hear from our guests about our fantastic location and our high standards of cleanliness.. Thank you for submitting this guest review! I assure you that we will recognize our hospitality team for providing the exceptional service that the Embassy Suites brand is known for. We hope that your travels will bring you back to our hotel again when visiting the beautiful Monterey Peninsula.

All the best,
Kent Berman
Assistant General Manager

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Reviewed February 3, 2014

We drove from Vancouver to Phoenix, Arizona staying in Hampton/Hilton properties the whole way. This was our tenth stop. This was our first stay at an Embassy Suite, we usually try to find Hampton Inns however this was more convenient to sites we wanted to see. The room was large and in fairly good condition. I judge every room on the cleanliness of the bathroom and this one was fair.

  • Stayed: January 2014, traveled as a couple
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1  Thank Gina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam H, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 5, 2014

Dear Embassy Suites Guest,
Thank you, we highly value your positive feedback. We are glad to hear that our hotel was accomodating to you and your family. We look forward to having you again as a valued guest. Thank you again.

Sincerely

Adam Harrison
Guest Services assistant manager

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Reviewed January 29, 2014

I have stayed at htis hotel before. Last year the same elevatyors were out of service as when I visited this time. I placed an order for food service and confirmed it (date and time) when I arrived. THe food arrived a mere 2 hours late for no apparent reason even after three or more phone calls to the "restuarant". ALthough everyone apologized continuoiusly-they were unable to prepare a 15 minute pizza in a timely fashion! I have a young teenager who is used to having his dinner at 6:00PM!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Franz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam H, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 5, 2014

Dear Embassy Suites Guest,
Thank you for providing feedback on your recent stay with us. We sincerely apologize for the level of service you experienced with our dining options. It is always our goal to provide guests with the best quality of food in a timely manner and we regret you did not experience that. The appropriate team has been made aware of this issue and we will be working to improve. Thank you again and we hope to see you back in the near future.

Sincerely,
Paul A.
Guest Service Manager

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Reviewed January 26, 2014

I stayed at Embassy Suites 1/14/14, for one night; family members had already made reservations there and I wanted to stay in the same hotel. Every staff member I encountered was gracious and courteous. My reservation was made through CSAA and could not be found on check-in, however the problem was resolved and I received a complimentary lunch to the Pacifica Cafe in the hotel (that is another review). It is nice to have a separate bedroom, however none of the furniture in the sitting room is really very comfortable for relaxing (a recliner would be nice for those who want to sit and read with feet up). The free breakfast in the morning is convenient and OK-there is a to-order omelet station which is the best part. I agree with another reviewer who felt extending the breakfast hours to 10 AM would be nice for those who are not traveling on business and would like to sleep a little later.

I have stayed in other ES and found this evening reception disappointing. Yes, there are cocktails and I did have a glass of wine. Aside from the alcohol there were chips, hummus and salsa. If you are in the hotel check it out but do not come back early in the evening for just this reason.

As far as location, you have to drive to do any touristy things--it didn't take very long to drive to the wharf for dinner.

I paid about 190.00 for the Tuesday night, including taxes--thought that was a little high for location and time of year. Bottled water in the room is 3.00 for a small bottle.

My coffee pot did not work and was quickly replaced with another after calling the front desk, and it was very nice to have coffee and tea provided in the room.

Overall, the suite was nice, and the staff helpful and responsive. While the breakfast and evening reception are included neither made this a good value hotel for me. Perhaps with a family the free breakfast would make this a good value but McD is right across the street.

Room Tip: Try to stay away from rooms facing the highway or next to the elevators (noisy)
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  • Stayed: January 2014, traveled with family
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1  Thank CaliforniaAlicia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam H, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 5, 2014

Dear valued Embassy Suites Guest,

Thank you for your sincere and positive feedback. We are pleased to aware that you enjoyed the hotel staff and our omelet station. Additionally it is great to hear that we were able to accommodate you with a free lunch for any small inconvenience you may have had at check-in. We thank you for enjoying our free happy hour and look forward to having you as a guest again in the near future. Thank you again

Sincerely

Adam H
Guest service assistant manager

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Reviewed January 22, 2014

Hotel staff was excellent. Front desk staff was immediately warm and inviting. After a long day of traveling the front desk staff really set things off right. Adam at the front desks is amazing with hospitality and knows how to treat guests and employee's alike. The breakfast is complimentary and is above and beyond expectations. The pool is indoor with a hot tub that was so soothing to relax in. I travel a lot for work, I mean a lot, and this hotel was grade A material with an sterling staff to boot. At check in ask for Adam, he'll make your day!

Room Tip: I stayed on the 6th floor and it was just perfect. It was quiet, peaceful, and had a great view.
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  • Stayed: January 2014, traveled on business
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1  Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam H, Front Office Manager at Embassy Suites by Hilton Hotel Monterey Bay - Seaside, responded to this reviewResponded February 5, 2014

Dear valued Embassy Suites Guest,

Thank you for your positive feedback regarding your stay with our hotel. We are pleased that your experience was enjoyed by you and that you enjoyed our hotel staff and amenities. We look forward to having you stay with us again in the near future.

Sincerely

Adam H
Guest Services Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Hotel Monterey Bay - Seaside

Address: 1441 Canyon Del Rey Blvd, Seaside, CA 93955-4729
Phone Number:
Location: United States > California > Monterey County > Seaside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Seaside
Price Range: $171 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Monterey Bay - Seaside 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
Scenically located just two blocks from the beachfront in stunning Seaside, California, this Embassy Suites Monterey Bay – Seaside hotel offers spectacular bay views as well as fine accommodation options. Choose from an array of attractions on the doorstop of this stunning hotel; from hiking and butterfly watching to kayaking or surfing, you need never have a dull moment when you join us in Monterey Bay. Guests of this Monterey Bay - Seaside hotel choose from 225 stylish hotel suites, each offering a range of modern amenities such as high-speed wireless internet access, two remote control televisions and a wet bar. ... more   less 
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Also Known As:
Embassy Suites Seaside
Seaside Embassy Suites

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