It's not as bad as many of the reviews would suggest, but some things are just silly.
The people at the desk don't tell you anything about the internet; you have to ask. When you ask, they tell you it costs. They don't even mention the fact that AT&T subscribers can get their wi-fi free. It expires after twenty-four hours. We weren't staying long enough to determine whether or not we could renew it for free the next day, but with the price-to-quality ratio of this hotel, a longer stay isn't really worthwhile, free internet or not. That day of free internet was really the only happy surprise.
The bedroom contained the most irritating issue. The only curtains that closed were these gauzy white things. There were normal curtains pulled to either side - or so it seemed. The genuinely useful curtains weren't actually useable because their runners only extended inward about two feet. They were just for show. They were held back by strips of fabric nailed to the walls. One nail (that I actually saw) in my room was coming out of the wall. This was a problem because I have an awful time sleeping with just small lights on in the room. Having city lights and sunlight streaming in and nothing to prevent that is ridiculous.
The lights in the bedroom weren't connected to the light switch. I have no idea what the switch was supposed to control, but as far as I was concerned, it was useless.
We asked for a rollaway bed, but apparently none were available. We were then told to pull out a bed from the couch. When we asked for a maid to make up the bed, the staff wouldn't send one.
The closet was a joke. The TV sat on a dresser which contained quite a bit of space, but when you're only staying a couple days, there's really no reason to transfer all your clothes to some drawers when living out of a nicely tucked-away suitcase would really be easier.
The tap water didn't taste very good. When the hotel room costs so much, you kind of expect to at least be able to enjoy free, decently filtered water. I'm sure it wasn't deadly, but nobody wants to drink gross water. We ended up buying water bottles.
As for the positives, the room was clean, there was a big TV in both the living room and bedroom, and as previously mentioned, AT&T subscribers get at least twenty-four hours of free internet. The fridge was also useable, not one of those ridiculous fridges full of overpriced snacks and booze. The staff was fairly nice overall, particularly the guy working the gift shop/cafe around ten at night. The food at the onsite restaurant was also very good, particularly the shitake steak dip and the salted caramel vanilla cake. Wait staff was nice, although they seemed to have a funny habit that night of apologizing for "the wait," a slight wait which was a little annoying because so few people were actually in the restaurant.
It wasn't the worst experience I've had with a hotel, but it certainly wasn't worth the cost or the high regard usually given to Embassy Suites hotels. There are far nicer hotels in Monterey's main stretch for less money, a couple of which are right off Cannery Row and perfectly comfortable. Seeing as this Embassy Suites isn't even within walking distance of anything worth going to, it's really silly to choose it over one of the quainter, better thought-out inns and hotels right at the heart of Monterey if you're there for anything in Monterey. Its central location is probably nice for those who also want to visit places like Hearst Castle or Carmel, but there are other nearby hotels that I'm sure would be better when it comes to quality versus cost.
- Official Description (provided by the hotel):
- Scenically located just two blocks from the beachfront in stunning Seaside, California, this Embassy Suites Monterey Bay – Seaside hotel offers spectacular bay views as well as fine accommodation options. Choose from an array of attractions on the doorstop of this stunning hotel; from hiking and butterfly watching to kayaking or surfing, you need never have a dull moment when you join us in Monterey Bay. Guests of this Monterey Bay - Seaside hotel choose from 225 stylish hotel suites, each offering a range of modern amenities such as high-speed wireless internet access, two remote control televisions and a wet bar. ... more less
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- Also Known As:
- Embassy Suites Seaside
- Seaside Embassy Suites