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“comfortable and good breakfast”

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Holiday Inn Express @ Monterey Bay
Ranked #3 of 13 Hotels in Seaside
Valley City, North Dakota
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“comfortable and good breakfast”
Reviewed May 12, 2014

While the room doors are on outside corridors which means more noise as other occupants walk by, the noise of the highway was not noticeable to me like other reviewers expressed. I slept well each of the 3 nights of my stay, and really enjoyed the breakfast each morning. The breakfast room was busy each day but the staff kept the food full.

I especially like the location of this hotel - not far from Pacific Grove and Cannery Row, and also not hard to access the freeway to get to Carmel. I enjoyed all the sights the area had to offer.

The rooms had both heat and air conditioning that could be controlled by the room user, and the rooms appear to have been remodeled fairly recently. Part of this remodel was the shower, which was the only downside of this place. Instead of a curtain, it is half of a glass wall that doesn't move (no tub), so to turn on the water you get sprayed, plus the floor by the opening of the wall got wet while taking a shower. Such a minor inconvenience but was really strange to me.

Room Tip: rooms facing pool were quiet
See more room tips
  • Stayed May 2014, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, May 22, 2014
Dear Guest,

Thank you for your review, most people do not have any noise issues as well. We are glad you enjoyed your stay with us. We do have options for shower types, some have showers with the more modern glass wall and others have tubs for bathing. Next time if you choose to stay with us again which we all hope you do.. we would gladly give you a room with a tub if you would prefer.

Thank you again for taking the time out of your day and letting us know about your stay with us!

Sincerely,
Jonathan
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
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Moscow, Russia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 9, 2014

Good hotel with cozy rooms and nice breakfast. The reception desk staff was helpful and attentive! Hotel situated not so far from Monterey city - 20 minutes by car. Highly recommend for visiting The Aquarium and whales watching !

Stayed March 2014, traveled with friends
Helpful?
1 Thank YanaTerskikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, May 22, 2014
Thank you for your review! Monterey is a small town so we are close to all attractions. The aquarium and whale watching are certainly highlights for most guests who visit Monterey. I will read your review to the staff today as I know they will appreciate it! We hope the next time you are in town you decide to stay with us again!

Sincerely,

Jonathan
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Poulsbo, Washington
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 3, 2014

First off, I really wanted to like this hotel. I’m a glass-half-full-kind-of-gal, so it takes quite a bit for me to write even a slightly negative review. With that being said – here goes. First, it’s important to note “The Holiday Inn Express at Monterey Bay” is not technically in Monterey Bay (not to be confused with the HI Express Monterey - Cannery Row, which is actually in Monterey Bay), rather it is located in Seaside, Ca. Not a problem for us, but important for others that might easily be confused between the two.

The worst of the problems: the water shut off completely while I was mid-shower, not because the water to the hotel had been turned off, but because the water pressure was that bad - apparently because too many other people decided to take a shower in the morning - imagine that! Just about the only thing you need for a successful shower is water, so this was bad indeed. I had to go down to my knees in the tub, and cup my hands to catch the dribble of water coming out of the faucet to try to finish rinsing! This is a problem that the hotel is aware of as a conversation with a maid later confirmed. You simply cannot run a hotel with this kind of a water pressure problem; lose a star.

The spa/jacuzzi was also out of order and drained during our stay. In the positive category, the pool was heated to a nice temperature, but no spa, lose another star. Also, my husband and I thought it was so odd that this was the first hotel I'd ever stayed at that didn't provide washcloths. Well, the next day I learned they did - the previous maid had just not stocked the room properly. Other detail items like the weather-stripping at the bottom of the door, being indeed stripped also caused an eyebrow raise. You could see out the door without actually opening it. We rolled up the floor towel from the bathroom to help solve this minor problem. The silver lining to the hotel was by far the breakfast, which is included. They had lots of choices both hot and cold, that was kept readily stocked by two hard-working women. But, despite the breakfast being great, I sadly would not return here.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank coryandcarissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, May 6, 2014
Dear Guest,

Thank you for taking time out to write a review of your stay.. we appreciate the feedback even if you did not get to enjoy all of the time you were with us.... We have addressed both the water pressure and the spa since you were here just a few days ago. I know this does not help since your stay has passed but I am sure if you do decide to stay with us again these items will not be an issue. There are a few Holiday Inn Express hotels in the Monterey area which you mentioned and we are in what was called "East Monterey" but that name did not seem to fit the location well and is now named Seaside CA, which better represents us as we are a few blocks from the beach or approximately 50 yards from what is now called Monterey. Still considered Monterey Bay.
Warm regards,
Jonathan
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Monterey, CA
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 1, 2014

The front desk from morning until night was fantastic. In particular the morning manager Luz and the evening front desk Jessica went above and beyond to make our stay as convenient as possible. The breakfast and free wifi as well as the easily accessible location make this an exceptional value. The rooms were clean the cleaning staff is unobtrusive but friendly. I also like the outside corridors instead of interior hallways; but that is a personal preferance. Accommodating and hospitable, well done! And thank you!

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Celeste831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, May 6, 2014
Dear Guest,

Thank you for writing a review about your stay at the Holiday Inn Express - Monterey Bay! We all really appreciate it! I have shown Luz and Jessica your kind words about them to their excitement! They were very happy to be recognized for their hard work and of coarse remembered you. We would all love you to stay with us again in the near future!!

Sincerely,
Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 23, 2014

We enjoyed this hotel and found it to be very conveniently located. The front staff were very friendly and helpful. For those interested in visiting the Monterey Bay Aquarium, this hotel provides a 2-day pass for the regular price of admission, which was awesome and greatly appreciated. We were able to visit the Aquarium 2 days in a row so that we could go back to see more of whatever we were really interested in.
Our only complaint about the hotel was that the hot tub was lukewarm during our entire stay, despite telling hotel staff about the problem from the beginning. We cycle around a lot all day when visiting a new place, and look forward to a soak in the hot tub at night, so it was quite disappointing, having booked this hotel partially because it advertised a hot tub and pool.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richthetech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kevin448899, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, April 24, 2014
Dear Guest,

Thank you for your generous comment/review of our hotel! We really appreciate when guests take the time out of their days to acknowledge our hotel and staff! I have read to all the employees your review and they were very appreciative! We hope that the next time you are in town you allow us to serve you again and we will make sure we live up to your expectations! Feel free to ask for me and as I would love to meet you and thank you in person!

Warmest Regards,

Jonathan
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ontario
Level Contributor
254 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed April 6, 2014

this hotel is off the main highway and therefore very noisy. it has outside corridors and this does not help. the hotel is clean and staff helpful. the front desk clerk was very helpful in finding a restaurant.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justustravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager J, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, April 7, 2014
Dear Guest,

I am glad to hear that the staff was helpful in particular finding a restaurant for you! We hope the next time you are in town you decide to stay with us again. The back of the hotel faces away from the highway and has pristine views of beautiful lake! Thank you for taking the time to review our hotel!

Sincerely,

Jonathan and the entire staff here at the Holiday Inn Express - Monterey Bay
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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 25, 2014 via mobile

We stayed a night while visiting the CSUMB campus... Very clean, well kept, nice variety for breakfast in the am... Will definitely stay again if in the area... The staff was very accommodating & friendly ... & the room decor was updated nicely... The lobby appeared to also be updated & the breakfast area had a cute balcony with a small barbecue pit... Just down the road there's lovely dunes to climb that overlook the beautiful city & the Pacific... Really awesome to see!

Stayed February 2014, traveled with family
Helpful?
Thank The Real Mrs D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager J, General Manager at Holiday Inn Express @ Monterey Bay, responded to this review, March 26, 2014
Hello,

Thank you for your review, we really do appreciate all the feedback we get from our guests... I read outload your kind review to all the employees this morning! We hope that the next time you are in Monterey that you stay with us her at the Holiday Inn Express - Monterey Bay! Thank you for your business!

Sincererly,
Jonathan and the entire staff!
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Additional Information about Holiday Inn Express @ Monterey Bay

Property: Holiday Inn Express @ Monterey Bay
Address: 1400 Del Monte Blvd, Seaside, CA 93955-4234
Phone Number:
Location: United States > California > Monterey County > Seaside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Seaside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express @ Monterey Bay 2.5*
Number of rooms: 143
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express - Monterey Bay (Del Monte Beach Area), CA. We are conveniently located off Hwy 1, just 2 blocks from the beach where you can enjoy a leisurely walk along Monterey's gorgeous coastline. We are at the gateway to the area's most popular attractions only 2 miles north of Monterey's Fisherman's Wharf, 3 miles north of Cannery Row, the world-famous Monterey Bay Aquarium, and minutes from world-class golf at Pebble Beach. Mazda Laguna Seca Raceway is just a short 4 miles from our front door. The quaint seaside town of Carmel-by-the-Sea is a must see, and just 7 miles south via Hwy 1. After a day of exploring the Monterey Peninsula, return to our friendly hotel and relax. We offer 143, 100% non-smoking comfortable newly designed guestrooms and an outdoor heated pool and Jacuzzi. You may also enjoy an invigorating work out in our on-site fitness center. Join us each morning for our Complimentary Express Start HOT Breakfast Bar featuring scrambled eggs or cheese omelettes, bacon, sausage, or sausauge gravy and biscuits with our hot cinnamon rolls and over 20 other items. / Check your email or go online on your laptop with our free wireless internet access. We are Committed to Extraordinary Service Assuring Satisfaction & a good night rest. ... more   less 
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Also Known As:
Holiday Inn Express @ Monterey Bay Hotel Seaside
Holiday Inn Seaside
Holiday Inn Express Seaside
Holiday Inn Monterey Bay

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