We arrived one day earlier than expected and went to the hotel to see if they had vacancies for one additional night (to the one we'd already booked online a few days before), but instead of giving good polite service to a customer who on top of everything was nice and wanting to stay an extra night, he yelled at me for not having called if we knew we were going to arrive earlier! I told him we had no cell with us (on a roadtrip in Calif but originally from Europe) and that we didn't even know we'd drive this far in one day. But I told him if he didn't have vacant rooms we could just go somewhere else. He didn't even answer, but kept on yelling at me and scolding me for not knowing the car's registration number by heart (it's a rental). After having been out the whole next day, we came back to a room with all windows open even though we had plenty of valuables in the room, plus some one had been in the room but everything was a mess and they hadn't even cleaned the room. (But they had taken our towels so we had none left) Poor breakfast and bad tasting coffee. EXTREMELY rude management who's treating their customers like manure! DONT STAY THERE!!!!! There are LOADS of other hotels with similar standard down the road - pick one of those instead!!!
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- Also Known As:
- Discovery Hotel Seaside