Dear Customer: We take our customers’ problems seriously and are glad to hear from you. First of all we would like to thank you for choosing The Pacific Inn for your lodging accommodations. We are sorry to hear that your expectations were not exceeded. Guest Satisfaction is our highest priority here. While we do strive for perfection in every aspect of our facility, we understand that you were not satisfied, and for that we apologize. We are disappointed that you didn’t enjoy the various amenities that our hotel offers. We appreciate you bringing these issues to our attention so that we can fix these small items to maximize our guest’s happiness. We are constantly evaluating our facility to provide the best possible service for our guests. Thanks for taking the time to let us know how you feel. We appreciate customers who let us know when things are not right so that we can please our guests. We would like to invite you back to our hotel for your next visit to the area. We hope you come back.

Doublevc68 Thank you for your lovely review! I’m so glad you enjoyed your stay with us. We strive to give every guest the best possible experience, and I’m thrilled that your stay with us exceeded your expectations. Our staff would be happy to welcome you back again soon, so I hope you’ll think of us when planning your next trip to Seal Beach.

Hello tobby04. Thank you for taking the time to write a review. We appreciate hearing customer feedback; it gives us the opportunity both to respond and improve! I sincerely apologize if you found your room unsatisfactory; please accept our apologies for your less than perfect experience. It is through feedback such as yours that we are able to improve our level of satisfaction. I will use your feedback to improve in the future. The Pacific Inn hopes to see you soon!