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“Loved Cavallo Point in Marin”
Review of Cavallo Point

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Cavallo Point
Ranked #2 of 4 Hotels in Sausalito
Certificate of Excellence
GreenLeadersPlatinum level
Santa Barbara
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Loved Cavallo Point in Marin”
Reviewed December 17, 2008

Just spent another night at Cavallo Point in Marin and contiue to think this is just a unique and wonderful change from the downtown hotels in San Francisco city.
The spa is sized perfectly and the therapists are so well prepared for their job.
Loved the restaurant as well and Farley's bar is just a real Marin gathering spot.

Stayed December 2008, traveled on business
Helpful?
1 Thank JoaquinSantaBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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969 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Sonoma, California
Level Contributor
129 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
Reviewed December 15, 2008

Overall OK, staff very nice but unprofessional. Stayed in one of the new rooms, view of GG Bridge was wonderful, room very nice except that there was a mechanical closet on the other side of the wall the bed was on, so everything hummed, bed even vibrated! Think it was #1401, but might have same issue in other rooms. At check out desk person agreed it was a bad room, she didn't understand why we were put there. Said some people that "must be heavy sleepers" apparently were able to stay in that room. ??? All the staff seemed to mean well, but most lacked level of professionalism expected at a higher end hotel. Example: Restaurant supposed to be open till 10am for breakfast, at 9:55 it was closed, but they let us in anyway which was nice. However, there was almost no food left...no one told us, we just thought it a really terrible brunch. Not even any OJ! We found out when the waiter brought us our bill and he said he didn't charge us the full price since there wasn't much left. When I filled out the email survey they sent, outlining these and a number of other issues, the Manager did call, but seemed more upset that the desk person admitted that there were problems with the room, rather than actually caring about our marginal experience, and never even mentioned any of the other problems. We live an hour away and stay in SF area hotels often, which I told him, so you would think he might want to get us to come back, but really only seemed to care that the desk person admitted it was a bad room. Bottom line, lots of little things made the stay only "OK" but not up to standards they claim and rates they charge. But stay out of #1401 and give them a year to train their staff, or if you can get a great deal and don't expect more than 3 star staff, go and enjoy the place. Spa was good.

  • Liked — Views
  • Disliked — Noisy room, staff meant well but professionalism lacking
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TamaraK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Coast, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 7, 2008

My husband just got home after spending 2 nights at Cavallo Point. The location is to die for...we were in the cheap room ($300 per night) and had an incredible view of the Golden Gate Bridge. Our room was their modern/contemporary room, as opposed to the historic room. The only problem with the modern rooms in that it's quite an uphill hike from the lobby and restaurant, so if you want to take advantage of the complimentary coffee, you have to hike uphill back to your room, coffee in hand.

The decor was impressive, if you're into organic, eco-friendly stuff (which I am, my husband doesn't care about it). The ceilings, cabinet and beds are bamboo, all natural materials used throughout, gas fireplace heat, heated floors, organic teas in the room. My only complaint about the room itself is that the comforters are down alternative, so they don't breathe. I got pretty hot underneath and too cold when I kicked off the comforter. I'm a down kind of person, which is cooler to sleep under. No detail is overlooked. We only ate one meal in the hotel, breakfast. It was a wonderful buffet, at $18 per person. Also, the rooms each have a 32" plasma tv.

The staff means well, but they don't have it dialed in yet. They have only been open since June 2008. They all seem to have great attitudes, just run into glitches on occassion. The concierge, Nancy, is awesome. She can do what can't be done. They also offer complimentary yoga and pilates. We attended the cooking class (very pricey and not that great)....don't know if I would do it again, but the idea of it is nice.

All in all, it was a pleasant stay and much more beautiful than the places in town.

  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank snoopee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 3, 2008

It all started out so well.. the lovely drive into the property, the stunning views, the check in and room amenities were heaven. But our company booked several rooms and then the trouble started. Rooms were not ready, switched or unavailable. The real disaster happened at dinner, using the catering to host a private dinner in one of the reception rooms. The bar staff could not make a cocktail to save their life, the wine came half way through the meal. All food was in bad shape, and this was nearly $200 per person. Afterward some from our group ordered room service to fill in for what was supposed to be a dinner and the food came 30-40 minutes later, cold, melted or otherwise still unedible. I did hear that as long as you stay in the bar and order drinks there, or eat directly in the main restaurant, you're ok. The staff seemed poorly trained, though friendly enough. The spa I thought was so-so, the 'healing center' seems like just some marketing speak for your basic hot tub, wet sauna, and massage services. One can overlook some things but all said and done it will run you nearly $450 per night. Throw in the strange taxes and fees and the valet parking and it's easily $500/night. And unless you really take advantage of all the walking to be done around the property and in the hills above the golden gate bridge, there turns out not to be much reason for staying there. My recommendation.. stay in Sausalito and have dinner and drinks at CavalloPoint. Nothing else at this hotel delivers.

  • Liked — Views of SF Bay
  • Disliked — Really no point in staying unless you can take advantge of the outdoors, very very expensive
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank WorldTraveller7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 29, 2008

We stayed at the resort for our anniversary. We chose it for the spa, accomodations, and resturants. A great location with proximity to wine country and the city.

Our first night was in a historic room next the main building. Beautiful inside with a great bed. We loved it, except for the car doors opening and closing in the am. Too early for us, so we asked to be moved. They moved us to a quiet contemporary room while we were in wine country. The new room was great, more our style and very quiet. The fog horn really did not impact us and i am kind of a freak about noise.

We had dinner at Murray Circle two nights. What a fabulous experience, fantastic food and staggering wine list. The resturant just recieved a Michelin star and Dan, the wine guy, put together two wines for the first night and wine with the tasting menu, all were very good to great.

You must dine at Murray Circle.

We also had appetizers at the bar and room service. The bar food was very good, but limited. The room service food was great, quick and hot. Just basics, but perfect for us on that particular night, we just couldn't eat a heavy meal 3 nights in a row.

The spa was more than I expected. My wife loved it with treatments over two days. My spa experience is limited, but it was better than the Penisula in Chicago. We both did acupuncture, couples massage, and couples soak. My wife also had a wrap and scrub.

The resort has a great location with all the amenties of a luxury lodge. We will be back soon.

  • Liked — Everything
  • Disliked — Nothing
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank BadgerTraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 17, 2008

Beautiful location and well appointed rooms.
Inadequately trained staff gave out misinformation

For these prices they should do MUCH better. Try it in another year when they have ironed out the kinks

Bar food is very good -service only so-so. But they make a great martini

Stayed November 2008
Helpful?
3 Thank gwynethr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santa Cruz
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2008

Cavallo Point is a new resort located at the historic Fort Baker. I recently stayed there with my wife and two daughters. We had a great time. We were in a historic room that overlooked the San Francisco Bay and Parade Grounds. The rooms are beautiful the beds are too comfortable and it is hard to leave once you are in them.

The first night was very romantic with the fog and ship horns in the background as ships came through the Golden Gate and cruised by. A very unique and calming setting for the Bay area.

Saturday morning we sat on the porch of the Murray Circle Restaurant and watch the Golden Gate Bridge appear and disappear through the fog. A very cool and memorable experience.

We caught a ferry to SF for the day and after a day of hustle and bustle in the big city it was great to return to the peaceful resort. It is a treasure to have such a nice resort a stone throw from SF.

Sure to be a popular spot soon, so check it out.

  • Liked — location and historical setting and rooms
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank haazzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cavallo Point

Property: Cavallo Point
Address: 601 Murray Circle, Sausalito, CA 94965
Phone Number:
Location: United States > California > Marin County > Sausalito
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Sausalito
#3 Family Hotel in Sausalito
#3 Romantic Hotel in Sausalito
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Cavallo Point 4.5*
Number of rooms: 142
Official Description (provided by the hotel):
Set in an idyllic location on the San Francisco Bay at the foot of the Golden Gate Bridge, Cavallo Point offers unique historic and contemporary lodging options. Kid friendly and pet friendly, Cavallo Point offers a multitude of activities and services to choose from.The Healing Arts Center & Spa offers innovative spa treatments in a serene, tranquil setting. Filled with natural light and top-of-the line culinary equipment, the Cavallo Point Cooking School is an intimate place to taste, create and learn. Murray Circle Restaurant is one of Northern California's top culinary destinations. ... more   less 
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Also Known As:
Cavallo Point Sausalito
Cavallo Point Hotel Sausalito

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