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“Terrible” 1 of 5 bubbles
Review of BEST WESTERN Santee Lodge

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BEST WESTERN Santee Lodge
Ranked #1 of 3 Hotels in Santee
sacto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Terrible”
1 of 5 bubbles Reviewed June 25, 2012

Stayed there last month, smelly, stinky, musty.....with all this reviews I have read about this hotel it is so true that it stinks and someone needs to set up and do something about it. Had a hard time sleeping because of the smell. Very old.

Room Tip: Keep away, get something 20 miles away will be worth your money.
See more room tips
  • Stayed June 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank laado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    43
    51
    34
    14
    17
See reviews for
87
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Hebrew first
  • Portuguese first
  • Any
English first
Mesa, Arizona
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed March 5, 2012

As an owner of a travel agency I would never recommend this place to a client. Room reeked due to disinfectant used at cleaning. Had to open the windows and air it out. Asked the next morning to not use it as it made the room almost unsleepable. When we got back to the room it smeeled again. I, again went to the front desk and asked that they not use it. The third day was tolerable. When we got home our clothes, even the ones we did not wear, smelled of the disinfectant. We had to wash everything and even send items to the dry cleaners. Best Western should revoke their name on this place.

Room Tip: To get a good room, stay someplace else.
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  • Stayed March 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santee, California
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 bubbles Reviewed February 11, 2012

Due to unforeseen circumstances had to stay here for about 3 weeks. Awful. Noisy and chinese couple running it were not helpful. Had my cat with me and needed to keep her
in room at office (with front desk permission) overnight. At 6.30am a man appeared and opened my door (thankfully chain was on) and wanted to return cat. He didnt even knock on the door. I went to the office to retrieve my cat. No apologies. Dirty place and noisy at night.

  • Stayed November 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank VirginiaRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redlands,CA
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 9, 2011

I have stayed here several times for the convenience to relatives. About average for a Best Western. Fairly clean and in decent shape. No doubt where the springs are in the beds, but still can get fair nights sleep. Refer and micro-wave are nice.
Clock didnt work and shower/tub drain plugged.
Would come again.

  • Stayed August 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank RichardRedlands_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 30, 2011

If I could give it a 0, I would. Because of Comic-Con and our softball tournament, hotel rooms were at a premium. We were gouged for $109/nite before tax for what wasn't worth even half of it. Motel 6 is much nicer. The beds and pillows were horrific, we had back pain throughout the stay. Bath towels were stingy, we got them late in the day as if there weren't enough to go around. The property was under maintenance/repair with painting and room repair going on throughout our stay. You could not get anyone to answer the phone in the lobby. They claimed they were open 24 hours, but it was not possible to leave a message for a room by calling the front desk. I finally gave up on the wakeup call and tried to set the alarm clock which did not go off. The light sensors in the rooms went off and on intermittently so we had musical lights. For $109/night I expected a hell of a lot more and was sorely disappointed. Will not return, will not recommend.

  • Stayed July 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank travelballerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed July 18, 2011

So helpful and lovely clean rooms. Real value for money

  • Stayed March 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Feedles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed July 11, 2011

This little motel is not as bad as the reviews claim. My husband and I had to spend time unexpectedly in Santee due to a family emergency. We didn't have time to research lodging and chose this motel due to it's close proximity to the hospital. I am picky about the cleanliness of hotels, so I asked to see one of the rooms in advance to make sure they were clean. They had no problem showing me, and the room looked fine. We booked the room at a good weekday internet rate and were told the rate would go up over the weekend due to weekend rates and the fact that it was the weekend of Comic Con. We explained that our trip was unexpected due to a family emergency and the cost of the trip was a hardship. The hotel manager agreed to extend the internet rate to us through the weekend due to our unfortunate circumstances. He didn't have to do that and we were very grateful that he did. The motel itself was not dirty as many other reviewers have claimed. Our room was very clean. No stains, smells, etc. It's not the Hyatt, but for a Best Western it was well-maintained and clean. All staff we encountered were very courteous. The pool area was clean and the motel was in a good location close to everything we needed.

Room Tip: Most of the rooms face the pool, but no one used it, so no noise. Ask for a room away from the pool...
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  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TeriHarness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Santee Lodge

Property: BEST WESTERN Santee Lodge
Address: 10726 Woodside Ave., Santee, CA 92071
Phone Number:
Location: United States > California > Santee
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Santee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Santee Lodge 2.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Santee Hotel Santee
Santee Best Western

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