Beautiful grounds, terrible customer service. When my husband and I walked in, we were not greeted by a single employee. Once we reached the counter, a gentleman with stud earrings greeted us and showed us the tasting menu. He was very nice and gave us a little information about our options. A blonde young lady (I believe she was being trained) did not say a word to us as she poured our wine for each tasting. I would have liked to learn a little bit about the wine and grounds. She walked away and came back to pour the next wine. Lacked customer service skills.She was very disappointing. Also, the gentleman with the beard did not give us any insight even though he was done helping another couple. The next winery my husband and I went to was Bridlewood Estate Winery. Bridlewood was a breath of fresh air. We learned so much and were treated so well there. We will definitely not go back to Roblar Winery.
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