We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You get What you Pay for at a 2 star Hotel”
Review of Hotel Santa Rosa

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Santa Rosa
Ranked #21 of 25 Hotels in Santa Rosa
Reviewed September 10, 2013

Disappointed - when asked for non-smoking had comforter with burn holes. Hotel next to freeway - Traffic noise very loud and thin doors - can hear people in hallway. Bed is ok, pillows are hard. No protection cover on back of remote for tv. Stain on seat of chair - yuck! Bathroom - Thin towels; Toilet seat worn; Sink very tiny & next to exit door; Shower - no water pressure and located face high - not for person over 5ft 4in. Pool looks clean, but small - did not see anyone swimming. Only stayed one night and left - booked for two.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pixnvid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (97)
Traveler rating
Traveler type
Time of year
Language

67 - 73 of 97 reviews

Reviewed August 25, 2013

We had a very pleasant 2 night stay with great hospitality from the front desk to housekeeping. All the food was fresh and with great presentation was out at 4 am for the marathon runners? Dog, horse and bonzai workshops wouldnt need that early. As the complementary breakfast starts at 6?
Last but far from least the room, bath and beds were not only clean but very comfortable. No complaints! Definitly worth the price and close to fwy for travel. Pool was clean and in a set in very lush garden setting. Free wii fii was easier to connect to than any other hotel or vacation rental I've ever stayed with! Always a frustrating pet peeve!

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Shannonlcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Georgette C
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 9, 2013

The staff is rude. the bed had dirty thin sheets with stains. The mattress had huge stains. The carpets left our barefeet filthy. They told us the price would be $55 for the night when we called at 9am. We went to check in at 3pm and they upped the price to $85. His excuse for the $35 price increase was that prices change through out the day. What a rip off. Go next door to the Motel 6. It's cheaper and cleaner.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kathie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

My friend and I reserved two rooms at this hotel through Hotels.com. When we arrived, the manager told us that he had a reservation for only one room, and that the hotel otherwise was sold out. We might have shared the one room that he had for us, if he had not been one of the rudest and least-accommodating service employees I have ever dealt with. When we expressed frustration about the botched reservation, he blamed Hotels.com, claimed that it was not his fault, and stated that we (and others) have tried to gouge his hotel by booking through a "third party" rather than calling his hotel directly to reserve rooms. He refused to acknowledge that in today's world most people book hotels online, through websites like Hotels.com or Travelocity, rather than calling the hotel directly. He did not apologize for the lost reservation and he refused to do anything to try to rectify the situation. In fact, he even refused to wave a $15 "convenience fee." Because there were literally no other hotel rooms available in Sonoma or Marin Counties, we had to drive an hour to find somewhere else to sleep. Apart from the manager being rude and unaccommodating, the facility itself was unappealing and in poor condition. Do not stay here.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Service
Thank MarnieGee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

The hotel is very close to a significant Road and rooms are not insulated at all.
Staff is not very pleasant especially in the morning for breakfast.
We had a restless night due to the road and some customers.
Not an experience we would recommend

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank bigotn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

We booked a room through an online service and had a printed confirmation plus proof of credit card payment. On arrival at the hotel the receptionist could not find our booking and refused to call the toll free number to query the error. As she did not have a vacancy she would not help us and said that she did not have a phone to make an external call. We then went to another motel who were very helpful and found us a bed and called e online service . So our experience at this hotel was that their customer service was not good but we could not rate any other factors however it was near a freeway and sounded very noisy.

  • Stayed: May 2013, traveled with family
    • Service
1  Thank Margaret K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Santa Rosa hotels
0.6 mi away
North Bay Inn
North Bay Inn
#12 of 25 in Santa Rosa
125 reviews
3.3 mi away
Country Inn Santa Rosa
Country Inn Santa Rosa
#17 of 25 in Santa Rosa
33 reviews
2.9 mi away
Best Western Plus Garden Inn
Best Western Plus Garden Inn
#5 of 25 in Santa Rosa
700 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Fountaingrove Inn
Fountaingrove Inn
#4 of 25 in Santa Rosa
589 reviews
1.2 mi away
Americas Best Value Inn & Suites - Wine Country
3.0 mi away
Americas Best Value Inn - Santa Rosa
Show Prices
Show Prices
Show Prices

Been to Hotel Santa Rosa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Santa Rosa

Address: 2632 Cleveland Ave, Santa Rosa, CA 95403-2747 (Formerly Rodeway Inn)
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 25 Hotels in Santa Rosa
Price Range: $88 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Santa Rosa 2*
Number of rooms: 100
Official Description (provided by the hotel):
Located in the heart of California’s picturesque wine country, the Vagabond Inn – Santa Rosa is situated well to give you easy access to dozens of local wineries, and a short drive to San Francisco and Bodega Bay.With 100 spacious non-smoking rooms, we’re well equipped to provide you with a comfortable, relaxing stay. You’ll be able within arm’s reach of local attractions such as the Charles M. Shulz Museum, Downtown Santa Rosa, and easy access to highway 101. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Cancelon, Travelocity, Orbitz, TripOnline SA and Hotwire so you can book your Hotel Santa Rosa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Santa Rosa
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn
Hotel Santa Rosa CA - Sonoma County

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing