I have been on the road since before the term 'Road Warrior' was invented. I have not stayed in a Courtyard in maybe two years. And they always were consistent and a upgrade from their competition. However, now that has changed and while they have stayed consistently the same others have passed them by.
Have started to stay in Hilton Gardens over the past few years because of the their locations happened to be better to my newer customers that Ctyd and the differences are quite apparent now that i have been to this Courtyard.
The only two nice things I can say was that check in was friendly and they certainly have updated the lobby look and feel both for the better.
However, they have completely neglected the rooms and left them unchanged.
The sink being outside the bath is old, the rounded shower curtain is old, and the mattress in my room is like a ski slope, it slides to the left. The amenities are unattractively packaged and minuscule, they look great for babies maybe.
And the towels are the thinnest, lightest weight, towels I have ever seen and not worthy of a one star property.
- Official Description (provided by the hotel):
- Courtyard Marriott Santa Rosa has 138 guest rooms including 12 larger king bedded rooms. All nonsmoking and offers free Wi-Fi in all rooms and banquet space. Guests enjoy the outdoor heated pool and whirlpool, fitness center and business center. The modern lobby features a GoBoard 55" touchscreen virtual concierge. The Bistro serves breakfast, dinner, full bar and proudly brews Starbucks 24 hours. Offering free parking, this downtown location is only one block from highways 101 and 12 located in Historic Railroad Square with fifteen restaurants and specialty shops, a mall and downtown Santa Rosa is only a short walk away. "It's a New Stay!" ... more less
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- Also Known As:
- Courtyard By Marriott Santa Rosa Hotel Santa Rosa
- Santa Rosa Marriott
- Santa Rosa Courtyard
- Courtyard Santa Rosa CA - Sonoma County