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“Better than Expected”

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Best Western Plus Wine Country Inn & Suites
Ranked #11 of 25 Hotels in Santa Rosa
Reviewed November 5, 2011

The Best Western Plus was the only hotel we with a reasonable rate in the Napa area. The experience started as a disaster, we pulled up to what looked like a roach motel. I have a policy that if you have to drive up to your room, you minus well sleep in the car. But we had a baby in our party so after a frantic failed search for a traditional hotel with availability, we went inside. As we checked in, we reminded the front desk clerk that we called ahead a crib that morning. He said he had no record of that and there were no cribs available. Ok we have hot rock bottom, now it is time for the BW to redeem itself. We opened the door to the room expected to see a crack house, but we were very pleasantly surprised to see a room that would rival a Courtyard or Ramada. The front desk then came through by doing a quick fix on a broken crib and brought a workable model to our room. Overall, the stay was way better than expected when we pulled up. I would prefer to stay in a traditional hotel, but for the money, this is a decent hotel.

  • Stayed: October 2011, traveled with family
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Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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477 - 483 of 510 reviews

Reviewed November 1, 2011

This is an OK place. The room was a little dark and had no real outlook. The room opened onto the back parking lot and there was no real character. I am not that fussy about the one cup coffee makers but if that is the biggest problem you know that there is not much to complain about.

  • Stayed: October 2011
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Thank TripMember06162014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2011

We were pleasantly surprise.. Very Nice. Nice warm pool. The rooms couldn't be any cleaner.

  • Stayed: October 2011, traveled with family
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1  Thank Sally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2011

My daughter and I had a great stay at this hotel.
Swam in the nice pool. Ate lots of cookies in lobby.
Clean rooms and great shower.

  • Stayed: October 2011, traveled with family
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Thank djs50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2011

clean rooms, very friendly staff. The breakfast was well stocked and hot and cold as needed. Have to be careful on the location, if you blink you could miss the entrance. Overall a great experience and I would stay there again, good value for the dollars charged.

Room Tip: all windows faced inward to courtyard/pool area, don't expect windows for views.
  • Stayed: October 2011, traveled on business
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Thank Ihv4boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2011

Very clean suites! And super large! Two separate rooms. Dog area with bags just outside the door. three doors to the outside! looked recently remodeled. did not try the "hot" breakfst. close to freeway but, quiet.

Room Tip: the handi cap suites are HUGE (ask for one )
  • Stayed: October 2011, traveled solo
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Thank kristin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2011

We booked using Hotels.com and got a $90 rate so very good for a weekday. The rooms were clean except we had to move because of wet carpets as they had been shampoo'ed that day. There were a number of contractors using the hotel and voices could be heard and doors slamming. Otherwise a nice night, comfortable bed and free internet access all proved to be good value.

Room Tip: Rooms to rear of property are quieter, plenty of parking near your room. Only 2 floors but no elevat...
  • Stayed: October 2011, traveled with family
    • Value
    • Location
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    • Rooms
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Thank CLGTrev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Wine Country Inn & Suites

Address: 870 Hopper Ave, Santa Rosa, CA 95403 (Formerly Holiday Inn Express Santa Rosa)
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 25 Hotels in Santa Rosa
Price Range: $156 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Wine Country Inn & Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the heart of the Sonoma Wine Country! The Holiday Inn Express Hotel Santa Rosa is available to serve the needs of both corporate and family travelers. We are within minutes of 30 major wineries including Kendall Jackson, Korbel & Rodney Strong. Our location is just three miles from Charles M. Schulz (STS) Airport, 20 miles from Calistoga and The Napa Valley, and 55 miles from the city of San Francisco. For you Peanuts fans, the Charles M. Schulz Museum & Ice Rink is only one mile from our front door! Race fans can enjoy a short 20 minute drive to Infineon Raceway. All rooms include our expanded hot American Breakfast featuring our famous cinnamon rolls. We also have two separate conference room facilities that can accommodate up to 115 total attendees. Catering is also available. Please call for details. We offer an outdoor heated pool, zen garden and courtyard. Please call hotel for pet policies.All rooms have free high-speed Internet access, microwaves, mini-refrigerators, coffeemakers, irons and ironing boards, hair dryers, a private patio or balcony and an exterior entrance. We look forward to having you as our guest very soon! Thank you for choosing to Stay Smart! Credit card and valid ID required for all check-ins. ... more   less 
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Also Known As:
Best Western Plus Wine Country Inn And Suites
Best Western Plus Wine Country Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
Best Western Plus Wine Country Inn & Suites Santa Rosa, CA - Sonoma County

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