I wish I was writing a good review, but I'm a "seasoned" client of Getaway, having gone on their weekend bike tour, and their 6 day adventure bike/hike, and kayak. Not sure what happened this time, but I convinced my friends that this was the way to see wine country. Our first two times were fantastic. This time is was a big disappointment. THE main winery they wanted to see was Vincent Arroyo which GA had to be reminded to book us a tour, otherwise we would not get in. Luckily my friend called GA a few days before we arrived, because it had not been done. She also sent in a list of wineries we wanted to go to if possible while biking with GA. Outside of Vincent Arroyo which was only 1 1/2 miles away from our hotel, we saw none of the others on her list. When we got to our hotel and checked in, they said our second night had not been paid, and took our credit card. That was straightened out (I think). Desk receptionist said she never heard of Getaway???? and needed a credit card. We had been placed in an alternate hotel than what was advertised for the "luxury" weekend. Our first day went okay, visiting a total of 4 wineries, but our picnic lunch was among chickens and a pent up duck, not exactly the wonderful scenery and beautiful quiet settings I remembered from my previous two trips with GA. The food was very good and plentiful. On the second day, the first winery was closed until 11 am (something a good guide would have known), so we wasted an hour of our day, then went to a "retail" type store for our second winery, then a peach stand (no wine) to pick up peaches becauese our guides' girlfriend was making peach pie that evening, and finally to a beautiful winery in a cave. Did we have lunch there? No. Instead we vanned it to a general store, where we waited in line to order, then had to wait for the sandwiches to be made. Another hour wasted. We got one bottle of water too. No chips, no fresh fruit, no cheese, no dessert, etc. like the day before. Not the "luxury" weekend, I had promised my friends this would be. Also the debit card we were given to cover our dinners and breakfasts, gave us trouble. We ended up paying cash the second day for breakfast. We also were surprised that GA did not just pick up the tasting fees at the places we went to. I don't remember ever pulling out our wallets the last two times we went with GA. We were not van supported on the second day. When we decided we had "enough" before our "gourmet" lunch of sandwiches and water, our guide had to bike 6 miles back to get the van. Mind you, we paid 2000 dollars per couple for the two days! So for 4000 total, we got sandwiches one day for lunch, not van supported the second day, paid for all of our tastings, unless we bought from the vineyard, and on the second day, saw a total of two wineries, one being more like a retail distributor. The next day on our own, we visited beautiful wineries and had one on one tours. I should have kept my 2 grand and done this on my own this time. Never again. Sorry.
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