I can not speak emphatically enough about what a wonderful time we had! Our guide, Tom, was so knowledgeable, fun, and generous--just lovely! He knows the area so well and was able to show us things we never could have found on our own. He also knows the wineries so well that he was able to tailor our tour to wines we knew we liked and ones we wanted to know more about. In terms of service, certainly at lunch, but overall, I can not tell you how far they went above and beyond. From bottled water, to Clif bars, to a customized vegan lunch--it's truly the royal treatment. I was also really impressed with the quality of the equipment. I would recommend this trip to anyone. I can't wait to try the Sonoma tour! Ask for Tom!