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Quality Inn and Suites Santa Rosa Wine Country
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Reviews (181)
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Reviewed December 9, 2013

Got a great rate on Priceline. Clean. Pet friendly. Coffee horrible go up the street to McDonald. Walls thin. Should have a doggie poo poo bag dispenser out front since some inconsiderate pet owners let their pets poo at the front door. Staff very nice. Clean linen. Housekeeping prompt. Good locations to stores, nice view of hills, and near freeways.

Stayed: November 2013, traveled with family
Thank luv2travel_needlotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

We normally stay in the Choice hotel chain that way we can accumulate enough points for rewards. This hotel however was a great disappointment. They touted a great breakfast but other then having good sausage links they have nothing compared to other choice hotels.

Our room, had one electrical outlet that was reachable shy of the one clock and only working light was plugged into. The second outlet was over 6 feet up and 2 feet in above the closet they had in the room. No way to reach. The walls of the room are beyond thin and the staff here did nothing to control noise. Last 2 nights we had people in halls knocking on doors over and over, talking extremely loud, in out around and about until 1 and 2 am respectively. Yes we were on the 1st floor 50 feet or so from front desk. Obviously the night person at the hotel did NOT care. Last night I almost went up to complain but did not want to cause some sort of retaliation from the noisemakers. Also, Bed was Not comfortable either.

Ultimately, we will Never stay at this hotel again.

  • Stayed: November 2013, traveled as a couple
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1  Thank wxandwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

Hotel was clean staff was friendly. Breakfast was medicore mostly carbs. Would stay there again Need to have more fruits and offer a healthier choice. Breakfast room was large and could handle a large crowd.

  • Stayed: October 2013, traveled with family
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Thank lle2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2013

We were just staying overnight but the hotel is relatively new and clean. Lots of small groups were staying there and enjoying the wine country. Although they offer free breakfast, there is a great restaurant just a few blocks north of it. The inn is close to the square, downtown and the mall. It's easy to get off and on Highway 101 to try wineries in the area. The staff and other customers were fun and friendly.

  • Stayed: October 2013, traveled with family
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Thank casapanella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

This place is not in the most 'happening' part of town...don't plan on walking to anything. A just average franchise motel, with clean rooms, fairly well equipped with fridge and microwave and just upgraded HD cable TV. Wifi works with some repetitive sign in aggravation. Nothing attractive on the free breakfast so we didn't partake. Staff was functional also...no going out of the way for you. We did take advantage of the laundry service and it was one-day as advertised and reasonably priced.
This is another place that hits my main raw nerve though....both I and the colleague I was traveling with smoke, and I booked rooms online, selecting the 'Standard Room' that displayed no smoking sign, not the "Non-smoking Room' that had the stand placard. Upon arrival we were greeted with a property wide pledge of non-smoking! I guess the concept of 'voting with your feet' is catching on with smokers and so hotels find it necessary to mislead, if not actually lie, on their reservation sites.

Room Tip: Get upstairs since it can be a noisy parking lot when trucks are in. Also, make sure you stay on the paved walkways as this place is 'pet friendly' and there are lots of little surprises in the grass, even right in front of the door!
  • Stayed: October 2013, traveled on business
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Thank jerseymariner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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