When we asked if we could check in early, as weary travellers are wont to do and are usually accommodated, the front desk clerk laughed in my face. This set the tone for a poor visit. The room was fine - the freezer was filthy and someone else's personal belongings were left, but we weren't cooking and it didn't affect us. In the morning when attempting to shower, I found no shampoo or conditioner. I called guest services, who rudely announced the hotel doesn't carry conditioner and I would have to get shampoo from the desk. I just showered with bar soap and got out of that hotel as quickly as possible. NOT worth $120 a night. Rudest staff I have ever eencountered in all my days of travelling.
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- Also Known As:
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- Santa Rosa Extended Stay
- Extended Stay America - Santa Rosa - North CA - Sonoma County