We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Oversight corrected promptly and professionally”
Review of Vintners Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Vintners Inn
Ranked #2 of 25 Hotels in Santa Rosa
Certificate of Excellence
Little Rock, Arkansas
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Oversight corrected promptly and professionally”
Reviewed November 27, 2013

I had booked and later cancelled a reservation at Booking.com, but I was charged for the stay on my credit card, as if I had been a no-show. I called and faxed my cancellation notice to Mike at Vintners, and he promptly emailed me with his apology for the oversight and took care of the situation immediately. That is what separates a 1st class business from the rest. I appreciate his timely response and wish all businesses were as responsible. I will definitely book with them again when I reschedule my trip next year.

Thanks, Mike for your professionalism.

Stayed November 2013, traveled as a couple
Helpful?
Thank bcw8620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueBurnet, Manager at Vintners Inn, responded to this review, November 28, 2013
Thank you so much for letting me know that Mike took care of this oversight. We hate getting off to a bad start with our guests or future guests. I'm sorry that we made this mistake but very glad to hear that it was taken care of so promptly. We look forward to seeing you when your travel plans include Sonoma Wine Country. Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

575 reviews from our community

Traveler rating
    394
    121
    38
    15
    7
See reviews for
55
388
4
29
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
London, England, United Kingdom
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 25, 2013 via mobile

Set amongst beautiful scenery, this place is gorgeous. Lovely and spacious rooms with a half bottle of wine in the room on entry. The on site restaurant, John Ash, is also great - really delicious food so worth a visit. Breakfast is ok, nothing that special and there is a free tea & coffee stand in each of the buildings. Overall, worth staying for a view days and using it as a base for the wineries. Sonoma is also a better base than napa which is much more commercial.

Stayed November 2013, traveled with friends
Helpful?
1 Thank Louisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SueBurnet, Manager at Vintners Inn, responded to this review, November 27, 2013
I am so pleased that you enjoyed your stay with us and that you found the beauty of Sonoma County. I know you traveled a long way to visit and hope you'll have an opportunity to visit us again and continue to explore Sonoma Wine Country. Thank you. Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2013

My husband and I had a lovely stay at Vintners. Staff is incredibly helpful and friendly - their local recommendations really made our trip. The Inn itself is beautiful and its location is perfect to explore the area. We loved the jogging path through the vineyards - be sure to grab a complimentary cup of coffee from your building's lobby in the morning and take a stroll!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VATori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Canyon, Arizona
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 7, 2013 via mobile

From the moment we drove into the entrance of The Vintner's Inn we knew it was special. Loved the grounds, the location so close to many beautiful wineries, darling towns and gorgeous landscapes. John Ash restaurant was delicious & the bar is classy! The staff is so friendly & accommodating! Beautiful beautiful beautiful ! We feel very fortunate to have spent 5 glorious days with our special friends @ The Vintner's Inn! Thank you.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank Teorey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntingtown, Maryland
Level Contributor
295 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed November 7, 2013

Friendly and helpful staff. Nice walking area around the vines. Some noise from Highway 101. The Jr. suite is a nice sized room. Separate buildings house about ten rooms each. Stairs only in ours - no elevator. The Front room bar offers decent happy hour deals. The location is a great jumping off point for all directions. Perfect for day trips. The front desk has coupons that help with wine tasting charges.

Room Tip: Rooms that face the fountain at the center of the wlakways are the quietest. There are two fllors i...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pierre20639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Peters, Missouri
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 3, 2013

Vintner's is wonderful place to stay while you are in Sonoma County! This was our second visit to Vintner's and it was a perfect place to stay while touring both Napa and Sonoma. The rooms are all spacious and all well appointed, there are a limited number of accommodations that makes for a more personal stay. The restaurant for breakfast is a must do while you are there, wonderful morning offerings. John Ash & Co restaurant is also very nice with a very nice bar area as well. We found the staff to be very attentive and most helpful, You will not go wrong by stain at Vintner's.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryMasterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman Oaks, CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 29, 2013

Vintners Inn was a perfect location! Only negative thing was that we wish we could have stayed longer. The property was well maintained, the people were incredibly gracious and we were impressed right from the start. We have no doubt that we will definitely be coming back (and hopefully soon)!

Room Tip: The room with the fireplace had a beautiful view and was close to the restaurant which was delicious...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HZ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Santa Rosa
4.6 mi away
Hyatt Vineyard Creek Hotel
Hyatt Vineyard Creek Hotel
#3 of 25 in Santa Rosa
4.0 of 5 bubbles 986 reviews
1.8 mi away
Hilton Garden Inn Sonoma County Airport
2.1 mi away
Fountaingrove Inn
Fountaingrove Inn
#7 of 25 in Santa Rosa
4.0 of 5 bubbles 565 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Hotel La Rose
Hotel La Rose
#6 of 25 in Santa Rosa
4.0 of 5 bubbles 443 reviews
21.9 mi away
MacArthur Place - Sonoma's Historic Inn & Spa
10.8 mi away
Honor Mansion, A Wine Country Resort
Show Prices
Show Prices
Show Prices

Been to Vintners Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vintners Inn

Property: Vintners Inn
Address: 4350 Barnes Rd, Santa Rosa, CA 95403-1514
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Santa Rosa
#2 Business Hotel in Santa Rosa
#2 Family Hotel in Santa Rosa
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Vintners Inn 4*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, TravelClick, Priceline, Cheap Tickets and getaroom.com so you can book your Vintners Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vintners Hotel Santa Rosa
Vintners Santa Rosa
Vintners Inn Santa Rosa, CA - Sonoma County

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing