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“Excellent Service & Great Value”

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Hilton Garden Inn Sonoma County Airport
Ranked #1 of 25 Hotels in Santa Rosa
Certificate of Excellence
Reviewed September 3, 2013

We stayed at this hotel over Memorial Day weekend, and was impressed with the room and service. First, we noticed that Hilton Garden Inns have the most comfortable beds! I woke up in the morning thinking I slept in my own bed at home. I always enjoy their welcome cookies as well. Their breakfast staff was super friendly and very cheerful. I think what stood out for us the most was that we intentionally left items in the room after check out, including a bottle of wine (because we did not want to take it with us), the hotel called us while on the road to let us know that we left a grocery bag and a bottle of wine. What service! We try to stay at Hilton Garden Inns wherever we go!

  • Stayed: September 2013, traveled as a couple
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1  Thank meluzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 - 443 of 629 reviews

Reviewed September 3, 2013

I stayed at the Hilton Garden Inn during a recent training course in Santa Rosa. The hotel was quiet and the beds were adjustable so I rested very well. The staff was incredibly courteous. Unlike some Hiltons, this one offers happy hour, a full breakfast buffet and even room service, although there are some restaurants within easy walking distance. The only downside was the enclosed pool area. It seemed sterile, like a therapy area. And there were no chairs or tables for folks to watch their family members or friends swim.

Room Tip: The Airport Road on/off ramps are undergoing construction, so you will have to take an alternate exi...
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  • Stayed: August 2013, traveled on business
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1  Thank SacValleyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Just a super experience. Love the staff especially our morning server, Thip. Great business center too. Highly recommend this HGI. Easy freeway access. Great welcoming cookies at check-in too. I have been to a few HGIs and this seems to be a step above the others.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Jeffery B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

We reserved one of the last rooms at the Hilton because there was a marathon going on that weekend where every hotel was booked. We are a family of four and we were going to have to share a king and maybe use a roll-away. When we arrived at 7pm, the front desk lady was extremely nice and said they were able to find us two queens (without me even asking!). Staff was nice. Hotel was extremely clean and pleasant. My only complaint was the walls are too thin and it was loud until 2am (so we got no sleep). Of course the hotel was full so I don't know how they could avoid that--Breakfast was very delicious. I might try to stay again during a not so busy weekend.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Erica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

The hotel was excellent. Rooms were clean and in very good shape. Front desk (check in) staff were polite and helpful. Internet service was fine. We came for a family wedding in Santa Rosa so we did not have time to use the breakfast, bar or other facilities so have no comment on those.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Annette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

Stayed at this hotel for 4 nights. Upon arrival we inquired about wineries in Napa & Sonoma area and were given a packet with lots of information plus several helpful maps. They recommended we visit certain wineries for their tours and scenery. They were right on. The employees were always extremely helpful and friendly. The room was clean, quiet, and comfortable. The breakfast which we had included was cooked to order and delivered to our table freshly prepared. The price we paid was reasonable considering its proximity to the "central wine country" of California.
Check-in & check-out were a breeze. We would definitely stay at this hotel again if we were visiting the area.

  • Stayed: August 2013, traveled as a couple
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1  Thank nmp66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

This hotel is new, fresh and clean. The staff were both friendly and helpful. We took advantage of both pool and exercise room, which were great. We also enjoyed wine tasting on our first night, and met fellow travellers who gave us advice on wineries to visit in the area. Definitely recommend....

Stayed: August 2013, traveled with friends
1  Thank JRider_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sonoma County Airport

Address: 417 Aviation Blvd, Santa Rosa, CA 95403-1069
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Santa Rosa
#1 Family Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
Price Range: $163 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Sonoma County Airport 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Hilton Garden Inn Sonoma County Airport hotel is just minutes from popular Sonoma County, CA businesses and world-renowned wineries. Enjoy complimentary airport shuttle service to and from the Charles Schulz Sonoma County Airport (STS). Our guests enjoy complimentary WiFi and microwaves/mini-refrigerators in every room. Breakfast, lunch and dinner is served daily in our on-site restaurant. Check out our on-site bar/lounge, indoor pool and whirlpool spa, fitness room, 24-hour business center, on-site 24-hour Pavilion Pantry, and meeting space options. ... more   less 
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Also Known As:
Hilton Garden Inn Sonoma County Airport Hotel Santa Rosa
California Hilton
Hilton Garden Inn Sonoma County Airport Santa Rosa, CA

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