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JW Marriott Santa Monica Le Merigot
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Reviews (1,350)
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845 - 850 of 1,350 reviews
Reviewed October 30, 2013

Great business hotel option in Santa Monica where every other hotel caters to people traveling for pleasure.
rooms are spacious and comforable, and the lobby has good areas for informal business meetings.
Good location and decent gym facilities.

Stayed: January 2013, traveled on business
1  Thank Laura V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this reviewResponded November 1, 2013

Thank you for taking the time to write this review and we hope to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2013

went here for my birthday and bought a package that included breakfast for 4. I also requested a late check out. Called the day before to confirm all. I mentioned my bday when we checked in - got no response. I'm a Silver Elite - didn't have any apparent effect. At check-in there was no mention of the package I purchased. When I asked about it the front desk person seemed a bit annoyed and told be she'd have to confirm or look it up. She then confirmed but told me she'd send up breakfast vouchers shortly. I also reiterated my request for a late check out which was again confirmed. Room was small but nice. The view was looking right into the other 'wing' of the hotel. You needed to keep the curtains closed for fear of being seen by those across the way. We went out for dinner - still no vouchers. Came home from dinner - still no vouchers. They came sometime during the middle of the night. We had breakfast which was nice and then went for a walk on the beach and pier. When we got back we were locked out because our late check out had not been noted! Total hassle to get into the hotel - which has an unmanned locked gate at the beach entrance.

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank travelingfamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this reviewResponded October 30, 2013

We are very sorry to hear of the inconveniences you experienced and are addressing these issues with our team. The issues you’ve mentioned are certainly not following our standard of excellent and will be addressed with the management team. We appreciate and value your feedback.

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Reviewed October 23, 2013

Just finished up with a 5 night stay and was pleasantly surprised. We were upgraded to a room with an ocean and pier view (202; 2 double beds; actually 4 floors up). Being behind an apartment building that blocked part of the view was kind of a drag but everything else about the experience was good. The only other thing they could use was a hot tub in the pool area.

Stayed: October 2013, traveled with family
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this reviewResponded November 18, 2013

Thank you for your review, we appreciate your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

For hotel guests or locals this is an awesome small retreat spa. The services are excellent: facial and massage. Therapists very knowledgable. Bar in lobby is also fun for a drink and or to watch sports. Best margarita ever!

Stayed: August 2013, traveled solo
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this reviewResponded October 23, 2013

Thank you for the excellent feedback of our recently renovated Spa facility! We have also just set up Cabanas in our pool area that are available for Spa treatments and relaxation. We hope to welcome you back soon for another treatment and margarita!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013 via mobile

Fabulous hotel, fabulous location, just fabulous really! Ok it is is a little pricey but you get what you pay for; friendly staff all round, lovely room, balcony overlooking the beach is a must! Reception as very friendly, asked why we were staying and we said it was the last night of our 21 day honeymoon and we'd come last minute from a truly horrible hotel in Hollywood as we couldn't stand our last night being there, didn't think anything else of it, went out to dinner and came back to free champagne and chocolate strawberries and a handwritten note from the staff. Truly the best hotel we've stayed at over the last 3 weeks, and location is a bonus. Huge room, huge balcony, clean and wish we had more time to spend here!

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this reviewResponded October 21, 2013

Thank you for the fabulous review! We are so happy that we were able to make the final night of your honeymoon an unforgettable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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