Went for an LA "stay-cation" to the Fairmont. Asked if there was any construction at the hotel, because the week before they were jackhammering the main entrance driveway. They said no. We booked our room.
Upon arrival, we asked if there were any upgrades available (amex) they said no. Then I confirmed with the Desk person per ouor reservation that there be NO FEATHER pillows /comforter due to allergies. She confirmed.
we then sat and watched the stanely cup in the lobby bar which was fun. Wait staff very friendly.
We went to the room late, and of course......all feather bedding. Took 1/2 hour to get THAT taken care of, when we were ready to crash. that is so annoying.
next morning.......up early due to....you guessed it.....CONSTRUCTION.
So i called the manager and explained the two issues......
He apologized for "getting this so wrong"...and moved us to an upgraded suite in a different tower.(which wasn't avail on check in??) also sent a bottle of wine apologizing.
So we "lost" one night really.......but at least he did try to appease us.
Nice hotel. check before you book about their renovation construction noise.
great location. decent price.
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- Also Known As:
- Fairmont Miramar Hotel And Bungalows
- Fairmont Santa Monica
- Santa Monica Fairmont