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DoubleTree Suites by Hilton Santa Monica
Ranked #15 of 36 Hotels in Santa Monica
Certificate of Excellence
New Market, Alabama
Level 6 Contributor
148 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Hotel”
Reviewed January 17, 2013

We spent 6 days at this hotel while attending the Rose Bowl Parade. We stayed here for the first time about 20 years ago and the property has not deteriorated any during that time. Staff is very friendly and helpful and pride themselves on knowing your name. We always go back here when we visit Santa Monica.

Room Tip: Corner room on the seventh floor has an ocean view and the ferris wheel on the pier.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank NOTGONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 31, 2013
Buoyed by your interaction with our Staff and that you found them very friendly and helpful..
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2,524 reviews from our community

Traveler rating
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1,180
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (333)
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English first
Whistler, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 15, 2013

Convenient to Santa Monica stroll: only a short walk (5mins) to third street. Very comfortable king size bed. My 15 year old was very happy to have the pull out. Spacious and little disturbance from traffic. Friendly staff who were happy to help. Breakfast is good value for kids.

Room Tip: We have a 15 year old boy so the kingsize delux suited us as it had a pull out couch. The room was a...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tututurnbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 17, 2013
We appreciate your recognition of our spacious suites and that your family enjoyed it; especially, your son -- thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level 6 Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed January 12, 2013

High marks to the Doubletree for spotless housekeeping, very nice fitness center, spacious rooms, in residence Starbucks and thoughtful touches. I liked the Doubletree very much once I was inside... the only downside of the Doubletree is that it seems a tiny bit off the track in terms of the Pier and shopping areas on Third Street.

If you absolutely need to be in the thick of things, the Doubletree may not be your best bet.. especially if you want to walk everywhere, rain or shine. If, however, you are looking for a super nice hotel with amenities like free wi-fi, microwave, small refrigerator standard, sitting room with sleeper sofa and separate bedroom with dressing area, then my vote is for the Doubletree. Thoughtfully placed doors (two lockable entries) allow the bedroom and LR Sofa Bed occupants to privately access the bathroom without disturbing the other. Nice toiletries, robes and hair dryers provided.

The walking distance is a short 5 minutes, but there seemed to be no little shops or delis right in the immediate area. For me, the distance is worth the accomodations/price ratio at the Doubletree. Very helpful staff. Excellent doorman service as they can arrange for a cab within minutes.

Fitness Center: Excellent, with very nice outdoor pool/lounge chairs. Towels, water, headphones provided. Fitness room offers showers/lockers/ toiletries as well. 3 treadmills w TV's, bikes, weights and other equipments. Very good!

Already made reservations for my next trip.

Room Tip: Suggest asking for room with even number and a high floor. There's a parking lot (with nice neo...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelr101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 17, 2013
We appreciate your comments about our hotel; especially, our Housekeeping Department and the Fitness Facility. We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 10, 2013

Stayed here in two suites and loved it. The kids slept on the sofabed and the suites were very spacious including a king bed in a separate room. The beds were really comfortable, the staff very friendly and a Starbucks coffee can be ordered at the bar. It is very close to Third Avenue promenade and the Santa Monica Pier. Highly recommend

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ward34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 17, 2013
Glad to read that you found both of your suites spacious and that your kids enjoyed the sleeper sofas, they do make a big difference.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walled Lake, Michigan
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 10, 2013 via mobile

Great location, very friendly staff, and plenty of room in the room we had. This all suites hotel is reasonably priced for the area, but the valet parking fee is excessive IMHO. Nice mattress, great restaurant. We also had room service - which was tasty but cold.

Stayed December 2012, traveled with family
Helpful?
Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 11, 2013
We always find it rewarding to read from one of guests about the friendliness of our staff, very much appreciated. Please be assured that we will follow-up on your comment regarding Room Service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 9, 2013

Stayed with family, 2 adults and three children under 10 y.o. Clean and convenient hotel. Walking distance to all atractions in Santa Monica. Parking is very expensive, valet only, you can park directly across the road for $5 a day vs $28. Otherwise great hotel.

Room Tip: rooms to the top floor are better
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 10, 2013
Very encouraged to hear that your family had a nice experience with us; thank you for taking the time to let us know about your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 3, 2013

Spent 4 days/nights at this hotel in Santa Monica. Decent location if you don't mind being away from the water or even the water view. My main complaint is that I booked through American Express travel so that I could use my reward points (only helped me for 2 of the 4 nights). I had a confirmed reservation with guaranteed two queen bed rooms. When I arrived, nothing but King rooms available which changes the sleeping arrangements tremendously! Hilton told me that since I had booked it with a third party (American Express went through Orbitz, Orbitz dealt with Hilton) they could not do anything about the reservation and they certainly couldn't find me a room since they were sold out of double beds. Now I realize that this was more of a complaint that should, and will be directed to American Express, but I feel that if Hilton is going to accept reservations through third party carriers and allow them to book their rooms and use their name, they should sort out this lack of communication problem. I not only have issues with American Express, but as a result of this experience, I distrust Orbitz and I feel let down by Hilton who I book rooms with weekly for business. Live and learn..

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmtlsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, January 10, 2013
Thank you for letting us know about your challenge with your reservation. As you noted, suggest you book all future stays directly with the Brand in order to ensure your room type.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Santa Monica

Property: DoubleTree Suites by Hilton Santa Monica
Address: 1707 Fourth Street, Santa Monica, CA 90401-3310
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Monica
#8 Family Hotel in Santa Monica
#8 Romantic Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Santa Monica 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Santa Monica Hotel Santa Monica
Doubletree Hotel Santa Monica
Doubletree Santa Monica

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