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“Very impressed” 5 of 5 stars
Review of Comfort Inn Santa Monica

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Comfort Inn Santa Monica
Ranked #22 of 36 Hotels in Santa Monica
California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very impressed”
5 of 5 stars Reviewed January 2, 2013

Went on vacation for New Years Eve and booked the room since the price was cheap. The room was super clean and had no odor whatsoever. Felt comfortable enough to walk on the carpet without shoes(rarely does that happen!). I usually bring my own pillows but they supplied plenty and the bed was super comfy!! Will DEFINITELY stay here again. Lots of places to eat and the pier was less than 10 mins away. Lots of closet space, nice bathroom, flat screen t.v. and there was a nice open area with covered tables, which would be nice to sit out during the summer.

Room Tip: Had a corner unit
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bettyboop1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, January 29, 2013
Dear Bettyboop1970,

Thank you for your exceptional review of Comfort Inn Santa Monica. We really appreciate the feedback and are pleased to hear you enjoyed your stay with us. Our staff works hard to ensure that each guest has a pleasurable experience. We hope to see you on your next visit to Santa Monica!

Kind regards,
Jennifer Calderon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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524 reviews from our community

Traveler rating
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    136
    31
    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Espoo, Southern Finland, Finland
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 2, 2013

Stayed here for 2 days.The room was clear,comfort bed, the staff was helpful.Breakfast was good.The location is far from beach,but easy to drive to it. Had inside parking.Decent breakfast , comfy bed and good value in expensive Santa Monica. No problems with security.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kier8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, January 29, 2013
Dear Kier8,

Thank you for taking the time to post your experience of your recent stay. We love hearing great comments such as yours and I hope to see you back in the near future!

Warm regards,
Jennifer Calderon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
1 review
5 of 5 stars Reviewed December 21, 2012

Spent a week or so here in July, over 3 visits.
Rooms are ample and facilities good, but the staff are wonderful. Great people made me feel really welcome who were super helpful and willing to help out. I had a number of large packages to collect and the staff were amazing! Thanks for your patience and help guys, look forward to visiting again soon!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, January 29, 2013
Dear Tim G,

Your exceptional review of our hotel is greatly appreciated. Our staff works hard and takes pride in providing excellent customer service to every guest. We hope you will visit us next time you are in the Los Angeles area.

Kind regards,
Jennifer Calderon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast, Queensland, Australia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 17, 2012

I stayed at Comfort Inn on the 26th and 27th November. The hotel was very neat and tidy. It is a a bit tired and outdated but the beds were comfortable and the room had wifi.

The free breakfast was ok. The hot food did not look all that apetising but the waffles were nice.

The hotel is located too far to walk to the pier or beach but there is a blue bus stop just out the front.

Overall our experience was pleasent and well recieved. I wouldnt however recommend this hotel if you want to stay close to the action of Santa Monica.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jess H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2012

Good value for being so close to beach. If you go closer to beach price goes way up. There is a city bus that goes to beach or you can drive that only takes 5 minutes. Right next to a carls jr. if you want food and there is a chinese place and a diner across street. Only one parking space per room though. Needs to be renovated but still comfortable and clean. I would stay there again.

Room Tip: Get a room at back seems to be quieter
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Maryland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 27, 2012

I paid for my room (Cash) 2 months ahead of time. Arrived at the hotel and was treated rudely and unprofessional by General Manager Raul Pecaoco. He refused to honor my reservation because I wouldnt give them $100 for incidentals. I kindly took my money to the Days Inn Santa Monica (2 blocks away) and they accepted my money (no incidental charges) without any problems. I also wrote to Jennifer Calderon to voice my displeasure, but never received a call or email in return. This shows how poor their customer service is. If you're ever in Santa Monica, stay at the Days Inn Sata Monica instead. Much friendlier staff and less hassle over petty stuff.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Service
Helpful?
1 Thank Bernie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, November 28, 2012
Dear Bernie S,
Thank you for your review of our hotel. It is unfortunate that you were unable to give our property a chance under the circumstances mentioned. I do remember receiving your payment on October 2, 2012, at which time I searched for your email address and, as a courtesy, I wrote to you letting you know I had received the payment and looked forward to your upcoming visit.

It appears there was a misunderstanding regarding incidentals upon arrival. The hotel policy requires any cash paying guests to leave a security deposit of $150.00 or a valid credit card. Unfortunately, we cannot show favoritism towards certain guests, and I do apologize for any inconveniences this has caused you.

Your comments and concerns will definitely be taken into consideration for all future guests. I hope you can accept my sincere apology.

Sincerely,
Jennifer Calderon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Santa Monica hotels

Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2012

I stayed at Comfort Inn Santa Monica on the night of 12th & 13th Nov. When I arrived, the manager on site was very courteous & helpful to check me in. I was escorted to my room with a welcome package. The room has all the nice features: Microwave, hairdryer, & fruit basket. My room is next to a pool. The area is very quiet and secure.

On the following day, the breakfast was a treat. I had hot food & delicious waffles there. The breakfast area is very clean. A very nice attendant is on site to assist all residents. One elderly dropped his coffee & drinks. She immediately clean up the floor & provided him a new plate of food and drinks. I don't see that in other inns.

Comfort Inn is right on the Santa Monica BLVD. It is within distant to Santa Monica Promenade and beach walks. Alternatively, visitors can take the blue bus or metro buses to Downtown LA or Santa Monica Promenade for 2 dollars a ride. Surely you can drive around L.A., but there is no better way to discover West L.A. then simply taking the bus ride. It has a stop right next to the Comfort Inn Santa Monica.

Thus, Comfort Inn has all amenities which give residents a sense of luxury for affordable price, but also it offers great hospitality with the sense of "feel- like home". It is right on santa monica blvd. which offers great access to the most of the attraction points in West L.A. Surely, it is a place you don't want to miss.

Room Tip: location location location
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Shaun Fon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, November 21, 2012
Dear Shaun Fon T,

Your kind review is greatly appreciated! Thank you for taking the time to leave your valuable input. We hope you will visit us again soon here at Comfort Inn Santa Monica!

Regards,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Santa Monica

Property: Comfort Inn Santa Monica
Address: 2815 Santa Monica Blvd, Santa Monica, CA 90404-2409
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 36 Hotels in Santa Monica
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Santa Monica 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Comfort Inn Santa Monica Hotel Santa Monica
Santa Monica Comfort Inn

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