Stayed here on the second leg of our honeymoon, after coming from Vegas, w thought that this hotel couldn't compare, but it did and we loved it. We found the girls on reception and the bell-boy Orlando was extremely helpful,so pleasant and well suited to the job, the concierge from Liverpool was a real lady and most helpful. Our ocean view room was gorgeous ,the view was stunning,and when we arrived we has a lovely note, champagne and chocolate dipped strawberries left for us by Kimberly, as a honeymoon treat, we were really impressed! The location of the hotel is perfect, so central! The hotel has beautiful decor and ambience. The only fault we found was on check-out the male on reception...first time we encountered him...the girls were lovely...the man was quite rude and showed no interest in whether we enjoyed our stay,etc. We stored our bags and when we returned for them again another man on the desk seemed to not care less and it took 20 minutes for our bags to appear. So I'd advise management to consider keeping the front-desk all female and friendly or perhaps Orlando would do well there, definitely friendlier than the males we encountered!
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