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“Santa Monica”

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Gateway Hotel Santa Monica
Ranked #17 of 36 Hotels in Santa Monica
Reviewed May 2, 2014

We were very happy with the Best Western Plus Gateway Hotel. the Hotel was spotless and the employees whether at the reception desk, room maids and restaurant always had a smile and were very pleasant and helpful. Yes, we would stay here again. Our purpose was to visit family at the hospital, which was an easy 6 block walk. Yes, we would stay here again.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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560 - 566 of 1,258 reviews

Reviewed May 1, 2014

Close to Santa Monica beach and pier when using the bus. Comfortable rooms, clean and well appointed. No breakfast offered, but within 1-2 blocks several good restaurants and excellent super markets. We where an extended family of 10 and everyone liked the hotel.

  • Stayed: April 2014, traveled with family
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1  Thank Marlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

Service has been great. Good cheaper option for those who don't mind having to catch a bus to the Santa Monica shopping/pier area daily.

Positives:
Comfy bed, big TV with lots of channels, great working Wifi, nice bathroom with good shower pressure comfortable facilities overall with pleasant front of desk staff.

Negatives:
Lack of sound proof, can hear footsteps above and people in hallways. No curtains, just wooden blinds so get woken up with sunrise even when these are closed. No nice restaurants within a short distance - IHOP is the only option. A kettle would be nice rather than just a filter coffee machine.

Thank you for a comfortable stay Best Western - we loved Santa Monica :)

  • Stayed: April 2014, traveled as a couple
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1  Thank Liam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGateway, Sales Manager at Gateway Hotel Santa Monica, responded to this reviewResponded April 29, 2014

Thank you for your recent stay with us and taking time to share your comments. Although we are disappointed that we could not exceed your expectations, we are happy that you had a "comfortable stay" and were pleased with the service our staff provided. They always appreciate whenever their efforts are acknowledged! Thank you again!

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Reviewed April 26, 2014

I went for medical reasons to UCLA. This property is approximately 1 mile from the hospital. The service was excellent, the resturant clean and excellent too (IHOP). Very clean rooms, easy parking. A great experience

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
1  Thank Elliot W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGateway, Sales Manager at Gateway Hotel Santa Monica, responded to this reviewResponded April 29, 2014

Thank you for choosing to stay at our hotel. Although we are sorry you were not staying for pleasure, we are very glad that you had a "great experience." Our staff works very hard to provide our guests with the best possible service, and it's very rewarding when their efforts are appreciated!

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Reviewed April 26, 2014

We returned from Australia after a llong stay and after a 14 hour lane trip, we were pleasantlyl surrprised at the greetng and professional mannerisms of the staff. Our room was bright, sunny, very, very quiet, clean and had all the amenities we needed. We stayed 4 nights and toured Santa Monica which we fell in love with. I Hop next door was an unexpected treat and so convenient and reasonable for meals. Staff there was exceptionally flriendly.. We even ordered dinner in our room from IHOP and it was wonderful. The shuttle bus is very convenient and takes you just about everywhere.rRestaurants abound. No need for a car. Taxi to airport is $29, so a car is unnecessary. We cannot find any fault with this hotel and will definitely return..Did I say, the hotel is quite reasonable and eceptional value for money.

  • Stayed: April 2014, traveled with family
    • Value
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Review collected in partnership with Best Western
1  Thank 695paulinea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGateway, Sales Manager at Gateway Hotel Santa Monica, responded to this reviewResponded April 29, 2014

Thank you for taking the time to write such a nice review! We're very glad that you were so pleased with everything, and had "a wonderful stay!" And, we hope to welcome you back really soon!

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Reviewed April 25, 2014 via mobile

The rooms were big w/a huge flat screen TV. The beds were comfy, the bathroom was decent size. My complaint is the rooms are not soundproof in the least bit!!! Every morning it sounded as if someone was standing above me yelling, plus doors slamming etc. We were on the side of Santa Monica Blvd and you could hear all the cars. Pluses were free parking, outlets to charge phones next to bed and Ihop right below.

Stayed: April 2014
Thank princess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2014

Stayed in room 331 facing 20th street. Air/heating unit was so loud that we had to turn it off. Traffic noise made it very difficult to sleep. I would only recommend this hotel if there is a room that does not face 20th or Santa Monica Blvd.

Stayed: April 2014, traveled on business
Thank ruthb314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWGateway, Sales Manager at Gateway Hotel Santa Monica, responded to this reviewResponded April 30, 2014

Thank you for choosing to stay at our hotel during your recent visit to Santa Monica. Guest satisfaction is extremely important to us, and we apologize for the issues you experienced. We appreciate your comments, however, because they help us evaluate the quality of our product and service. And, please know that I have forwarded them to our Engineering Department. We hope that if you plan on returning to Santa Monica, you will give us another chance to exceed your expectations. Thank you again.

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Additional Information about Gateway Hotel Santa Monica

Address: 1920 Santa Monica Blvd, Santa Monica, CA 90404-1909
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Santa Monica
#15 Business Hotel in Santa Monica
#17 Romantic Hotel in Santa Monica
Price Range: $189 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gateway Hotel Santa Monica 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Hotel in Santa Monica's Beach Cities burgeoning neighborhood located on historic Route 66 and easy accessibility to all that Los Angeles has to offer! Mid-City Santa Monica The Gateway Hotel is located less than two miles from Santa Monica's beach side, The Santa Monica Pier and the Third Street Promenade with an array of luxury shopping and dining all within walking distance. Guests arriving at the Gateway Hotel Santa Monica find an exceptionally welcoming, cheerful and affordable hotel featuring all the comforts of home. Blending coastal style accommodations with friendly service and plenty of thoughtful perks, our 123 bright, contemporary rooms offer pillow top mattress, 42-inch flat panel TV's with cable, complimentary coffee, tea and more. ... more   less 
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Also Known As:
Best Western Santa Monica
Santa Monica Best Western

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