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“AVERAGE HOTEL” 3 of 5 bubbles
Review of Best Western Plus Gateway Hotel Santa Monica

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Best Western Plus Gateway Hotel Santa Monica
Ranked #16 of 36 Hotels in Santa Monica
Certificate of Excellence
CINCINNATI, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“AVERAGE HOTEL”
3 of 5 bubbles Reviewed September 3, 2013

This hotel was Average at Best. The carpet in the room was sticky and the bed was warped. The WIFI was terrible. If you are looking for just a place to sleep and shower, then this hotel will be good for you. Plus the offer FREE parking which is a bonus.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,094 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
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Waroona, Australia
1 review
4 of 5 bubbles Reviewed September 2, 2013

This Hotel was good value for money, was in a reasonably good location, had a shuttle service to nearby shopping malls and the Santa Monica Pier, so saved walking or catching a taxi. Was very clean and tidy, and the bed was so comfortable ensuring an excellent nights sleep.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kerry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk England
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed August 29, 2013

We stayed at this hotel recently for three days while visiting the LA area. Although the hotel is clean and staff helpful it needs updating. As previously stated by other contributors it is dark and drab. I asked and was moved to a room which was fractionally lighter as it was front facing. On a positive note the bus to the beach costs only $1 and the adjoining IHOP diner is excellent.

Light paint and furnishings would do wonders for this hotel!

Room Tip: Ask for front facing room
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MallinEastAnglia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed August 27, 2013

This is a standard Best Western. We left in the morning (after a good nights sleep) and did not return to our day was completely over. The hotel has an IHOP attached to it that does a decent breakfast.
The location is not great. But, its such a large area of places to see, it would be confusing to select a place if you did not know the area. This hotel is about halfway between Santa Monica Beach (probably a bit closer to the beach end) and Beverly Hills/Hollywood.
There is a free shuttle bus ($1+ tip expected for each person) that takes you to the beach and will do pick ups. The local bus does the same and seems to run more regularly. Its 15 or so minutes down to Santa Monica Pier, and another 40 min (all beach front and bars etc) to Venice Beach.
It took over an hour and a half on the bus (with a clear run of traffic) to get from Dodgers Stadium back to the hotel. Plan your trips and give yourself plenty of time!

So, everything you would expect from a Best Western (large, clean rooms, wireless internet, parking included, tea and coffee facilities and friendly staff). There were lots of other places closer to the beach, if that's what you want. Would I stay again? Probably not. Nothing wrong with it, and the buses were always there and easy to navigate, would just rather be able to walk back to the hotel after dinner and drinks.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jbell_79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver Spring, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 23, 2013

A very poor value. The room was dark as a dungeon. How they can charge $200 plus for it is a mystery to me. The internet service was sporadic and the staff didn't seem to even know there was a problem. The lobby was cheap looking. The connection to an IHOP added to the overall cheap feeling of my experience.

  • Stayed August 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
2 Thank max g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bako, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 23, 2013

Easy to get to, wish it was a little closer to Starbucks and beach.Easy parking and check in. Average room. Bed needs work but there is sufficient room. Needs: hot tub, microwave and faster elevators. We were VERY hungry for a late dinner and ihop was fabulous(however we forgot our hotel discount card) Santa Monica Pier and high end shopping were a ton of fun. Parking was hard to find but not terribly expensive.Overall a simple room for a fair price compared to overpriced rooms elsewhere.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Deanna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed August 21, 2013

Hotel is bit dated but very clean and maintained. This is a lot cheaper than the hotels by the beach but only 15 minute walk to the beach or you can use the free shuffle which is every hour or the bus stop is outside the hotel and only $1 every 10 minutes. So there are loads of options rather than pay the high premium of the other hotels. The hotel has free wifi and free parking which is a bonus that other hotels don't give you. The staff are amazing and so friendly and can't do enough for you. I wouldn't waste your time with the ihop though there are lot better restaurants.

Stayed August 2013, traveled as a couple
Helpful?
Thank Lovelife123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Gateway Hotel Santa Monica

Property: Best Western Plus Gateway Hotel Santa Monica
Address: 1920 Santa Monica Blvd, Santa Monica, CA 90404-1909
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#15 Business Hotel in Santa Monica
#16 Family Hotel in Santa Monica
#17 Romantic Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Best Western Plus Gateway Hotel Santa Monica 3*
Number of rooms: 122
Official Description (provided by the hotel):
Hotel in Santa Monica's Beach Cities burgeoning neighborhood located on historic Route 66 and easy accessibility to all that Los Angeles has to offer! Mid-City Santa Monica The Gateway Hotel is located less than two miles from Santa Monica's beach side, The Santa Monica Pier and pedestrian friendly Third Street Promenade with an array of luxury shopping and dining all within walking distance. ... more   less 
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Also Known As:
Best Western Santa Monica
Santa Monica Best Western

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