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All reviews venice beach parking garage these guys visiting santa monica marina del rey helmets lock trek chain pace pier route ocean
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Reviewed November 25, 2018

Have rented here before. Reasonable rates, good bikes. Friendly, helpful staff made sure I had a bike suitable for the 20+ mile trip I planned. Provided map and advice regarding navigating the 26 mile bike path where it leaves the beach in Venice and goes around Marina del Rey on city streets and other bike paths. Lock for bike is provided - USE IT - but only for bathroom breaks, and not in Venice! Tons of homeless and bike theft ..... and apparently little government resolve/ability to do much about it --Take the insurance!

Date of experience: November 2018
Thank 78chevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, Owner at The Bike Center, responded to this reviewResponded November 29, 2018

We're so happy we could set you up with the best bike for your adventure, in addition to helping you map out the best route to take. Safety is our number one priority for both our riders and our bikes, so we always encourage people to take the lock and get the insurance. We're thrilled we could be a part of a fun trip through Santa Monica for you! Come back and see us next time you're wanting an adventure.

Take care,
Ron Durgin, Owner

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Reviewed May 26, 2018 via mobile

Had a great bike tour yesterday with Tucker. Very friendly guide who took us all over Santa Monica and into areas of Venice that I never even knew existed. He was very considerate checking we were all ok and keeping up with him. Went at a good pace not too fast. Very flat route so good for all levels of experience with the occasional down hill to get a bit of speed. Helmets supplied. Felt very safe. Great 3 hours or so.

Date of experience: May 2018
Thank Goldilocks1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, Owner at The Bike Center, responded to this reviewResponded November 11, 2018

It's awesome that you had a such a fun time on your guided tour with Tucker and got to see new parts of the area! We take extra precaution to ensure everyone's safety on these tours, which is why we ride at a steady pace and ask that everyone wear helmets. Looking forward to the next time you stop by!

Take care,
Ron Durgin, Owner

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Reviewed April 4, 2018 via mobile

Great service very friendly and efficient close to the pier and easy access to the beach bike path. Had a fun day

Date of experience: April 2018
Thank andreamH9235LE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, Owner at The Bike Center, responded to this reviewResponded November 17, 2018

Even though we see some time has passed, Andrea, we just wanted to drop by and say that we're so happy we could contribute to your fun day. It's always a good time to take a bike down to the pier and cruse around! Hope you'll be back to see us again soon.

Take care,
Ron Durgin, Owner

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Reviewed February 22, 2018

Went to Santa Monica over the weekend and found this bike rental location extremely convenient. It's located on the 1st floor of a parking garage (corner of Colorado Ave & 2nd St). After visiting the pier on foot with my wife we came back and rented two bikes for 2 hours, we rode down to Venice along the beach bike trail and stopped along the way to check out some shops. Each bike comes with a lock and chain which allows you to lock up the bike if needed. After returning the bikes we checked out the mall next door and walked down the 3rd St Promenade.

If you're visiting Santa Monica I would strongly recommend riding down the beach trail!

Date of experience: February 2018
Thank filmmofo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, Owner at The Bike Center, responded to this reviewResponded November 17, 2018

Even though some time has passed, I still wanted to drop by and thank you for your support. I'm so glad you and your wife had a fun time riding along the coast in Venice with our rentals. It's great that we can provide a convenient way to see more of the beaches and take in the good views that come with it. Hope to see you back for another adventure soon.

Best,
Ron Durgin, Owner

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Reviewed February 10, 2018 via mobile

The staff was extremely friendly and helpful. Very conveniently located just a couple blocks from the beach. Rental process was easy and straightforward. Had a fun morning riding to Venice Beach and back!

Date of experience: February 2018
Thank BeeMass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, Owner at The Bike Center, responded to this reviewResponded November 17, 2018

The trip to Venice on a bike is great one -- we're so glad we could help hook you up with a bike rental for the occasion! It's awesome that our knowledgeable staff was able lend a hand. You know where to find us when you want to rent another bike for a different adventure.

Take care,
Ron Durgin, Owner

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Reviewed January 20, 2018 via mobile

Arrived at the store to hire 4 bikes. The staff member was serving a couple who were returning some bikes, he gave us a map, and we went to check out the signs about hiring and costs. At that time we were the only others in the store. I stood by the service desk, then two other people arrived. The staff member then began to serve the new arrivals. I said that I was waiting for service, then he said that I was not in line and he wouldn’t serve us. There had been no line!
We took our money elsewhere, and found Seamist bike hire down at the south side of the pier. Much more friendly, and only $11 for our hire, compared to the $20 minimum that Santa Monica bike hire was quoting. You also don’t have to ride across the busy road and down the hill to the beach front.

Date of experience: January 2018
Thank GayleJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron D, Owner at The Bike Center, responded to this reviewResponded November 18, 2018

While we notice some time has passed, Gayle, we wanted to drop by and apologize for the service you received when you came in to rent bikes from us. Our staff should always be conscious of who comes in the store and aware of who to help next, line or no line. I'll be sure to address this matter with our team to ensue this doesn't happen again. Hope you will consider giving us another try next time you're looking to bike around the area.

All the best,
Ron Durgin, Owner

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