Went to Santa Monica over the weekend and found this bike rental location extremely convenient. It's located on the 1st floor of a parking garage (corner of Colorado Ave & 2nd St). After visiting the pier on foot with my wife we came back and rented two bikes for 2 hours, we rode down to Venice along the beach bike trail and stopped along the way to check out some shops. Each bike comes with a lock and chain which allows you to lock up the bike if needed. After returning the bikes we checked out the mall next door and walked down the 3rd St Promenade.

If you're visiting Santa Monica I would strongly recommend riding down the beach trail!

The staff was extremely friendly and helpful. Very conveniently located just a couple blocks from the beach. Rental process was easy and straightforward. Had a fun morning riding to Venice Beach and back!

Arrived at the store to hire 4 bikes. The staff member was serving a couple who were returning some bikes, he gave us a map, and we went to check out the signs about hiring and costs. At that time we were the only others in the store. I stood by the service desk, then two other people arrived. The staff member then began to serve the new arrivals. I said that I was waiting for service, then he said that I was not in line and he wouldn’t serve us. There had been no line!
We took our money elsewhere, and found Seamist bike hire down at the south side of the pier. Much more friendly, and only $11 for our hire, compared to the $20 minimum that Santa Monica bike hire was quoting. You also don’t have to ride across the busy road and down the hill to the beach front.