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“Average this time...”

Bay Cities Italian Deli
Ranked #66 of 709 Restaurants in Santa Monica
Certificate of Excellence
Price range: $0 - $20
Cuisines: Delicatessen
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Takeout
Neighborhood: Santa Monica
Reviewed January 25, 2013

Been there before and loved it...The Godmother is a great sandwich, but this time the bread was so terribly chewy that I couldn't even finish the sandwich. My jaws were sore after eating just half. Sorry, but it just shouldn't be that way.

    • Value
    • Atmosphere
    • Service
    • Food
Thank rockstar89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 - 137 of 287 reviews

Reviewed January 10, 2013

Great sandwiches for a trip to the beach or the Hollywood Bowl! Place your order online at their website and your food will be ready for pickup when you arrive.

Thank SantaMonicaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

the wait may be long but it is well worth it. The bread is the best and always fresh. The hot sandwiches such as chicken parm is fantastic. Try the soups, and hot meals, meatballs, everything here is wonderful. I would not make a lasagna without using their fresh sheets.

Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

Yes, I've been a loyal customer for years, stood in lines, etc. but something has gone very wrong here recently. Change of management perhaps?
Couple of months ago spent several hundred $ on non food items, mainly as gifts. Included was a set of very nice wooden salt & pepper mills. Long story short they really didnt work very well, just a sparse amt of s or p would be produced. Decided to finally return them and sent the husband. I didn't save the receipt & paid with a credit card, mistake. My husband is a people friendly guy and politely explained we wanted to return them and store credit, if no refund was possible, would be fine. The short manager (see Johnmvenice comments below) not only was he rude & verbally abusive, he shouted at my husband that his wife was nuts!  That didn't sit well and the husband stated that Bay City did not stand behind it's merchandise. The SHORT MANAGER called security and forced my husband to leave the store. Nice job of managing!
Bay City Deli does not have customer service but they are happy to take your $, please beware, and shop elsewhere.  They could care less if a customer ever returns.

    • Value
    • Atmosphere
    • Service
5  Thank J9hathaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

parking is hell and the lines are long but the sandwiches are the best. a real gem

. i have to say more because it apparantly requires 100 characters. seem arbitrary to me.

Thank rabenbru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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