Am a business traveler, spending 3 nights weekly in all the major hotels. This hotel was thought to be an upscale, boutique type of hotel. hmmmmm... well, sort of.
Linens and toilettries are top notch. Secure parking is available... for a price.
That's about all that I have to say about it being good.
B'fast... same hard, crunchy pastries every day on the cold-buffet type of b'fast line. There was absolutely no variation across the 3 days I spent there in March.
The same pastries are what's set out for a snack later in the afternoon... even up thru the evening hours. Leftovers, I assume.
Keycard was validated only for 2 days, instead of 3... causing me to have to make 4 trips to my room before the desk clerk figured out how to properly re-activate it.
I was "upgraded" to a 4th floor room. "Very nice, you'll love it." Ha! Am not joking... EVERY night for 3 nights in a row there was vehicle traffic in the alley below... either delivery trucks, or garbage trucks, or something with backup alarms, hydraulics, etc. that awoke me anywhere from 2am-5:30am, every night.
On checkout, I stood at desk and waiting on desk person making another guest's car rental res. The desk person actually read ALOUD, over the phone, the name, the card #, the exp. date, and the security code, to the res. agent... while I was standing there. Wish I had a pencil with me! The data security at this hotel is now questionable.
Nice ambience, nice bed linens and toiletries... but service is sorely lacking and the b'fast is NOT something to be relied upon for a way to start your day.
- Official Description (provided by the hotel):
- Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more less
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- Also Known As:
- Ambrose Hotel Santa Monica