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“OMG...they have a shuttle too!”
Review of The Ambrose

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The Ambrose
Ranked #8 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersGold level
Reviewed March 5, 2014

The staff was great and very helpful. Us an another couple went to Santa Monica for the PGA Northern Trust Open. The Ambrose came to the country club to pick us up after the tournament. The driver went out of his way to make our short stay a great one. We will defiantly stay there again!!!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Melissa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded March 26, 2014

We couldn't have said it better...

Thank you for your positive review and comments about your recent stay at the Ambrose Hotel - Santa Monica.

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 - 565 of 1,233 reviews

Reviewed March 5, 2014

nice,usually quiet boutique hotel. recent management change led to significantly increased cost of rooms, AND a charge for what used to free self parking.was a good value before,less so now.
fine location; excellent cold breakfast ,but repetitive for a longer stay. not enough storage space.older,smallish tv.

Room Tip: large variation in room size in different price categories.
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  • Stayed: February 2014, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank illinoisborn2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded March 26, 2014

Thank you for all your positive comments on the Ambrose Hotel - Santa Monica.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

nice and quiet, respectful guests and one of the best hotel lobby breakfasts I've encountered. It was a great location for my needs, with easy access for heading toward both Malibu and Beverly Hills (and a nice walk to Montana Ave shopping for my time off) . It's not near the shopping mall or beach but that was not a problem for me.

Room Tip: i gave the rooms a lower rating because the furniture was a bit worn, the tv was not HD and the ligh...
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  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anonymous528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded March 26, 2014

Thank you for your positive comments on the Ambrose Hotel - Santa Monica.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

I first stayed at the Ambrose maybe 10 years ago, and it has become my first choice when I travel to Santa Monica. The hotel is quiet and placid, with a nice common area and a fantastic breakfast. The workout room is a plus, and I have really appreciated it on past trips.

I'm looking forward to seeing the remodel - I'm expecting that this great place will be even nicer with the refresh. I expect my cleanliness and room ratings to move up to full 5 ratings when complete.

The staff has always been great to work with. Hilary in particular has been an amazing service provider and ambassador for the property, and when I see her there it feels like seeing an old friend. Tomas, a more recent addition, has also impressed me with his smile and his extra-mile service commitment. Folks like Hilary and Tomas keep me coming back.

  • Stayed: February 2014, traveled as a couple
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded March 3, 2014

We couldn't have said it better...

Thank you for your positive review and comments about the Ambrose Hotel-Santa Monica.

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your comments make it worth it !!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

My wife and I end up staying in Santa Monica a couple of times a year and we consider the Ambrose our go to - it is always nice, always clean, the staff is always nice and the rooms are big, comfortable and have plenty of natural light. It is a great, very affordable and very friendly hotel in the best part of Los Angeles - Santa Monica. It isn't a scene, which is unusual for LA. We consider this a major plus! Overall, highly recommend. We go back again and again. Only drawback is that it is often booked and sometimes a bit hard to get a room.

  • Stayed: February 2014, traveled with family
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Thank losangelesjeremy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded March 3, 2014

Thank you LosAngelesJeremy for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

We're very glad to be your " go to "hotel of choice !!

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

The Ambrose Hotel is a hidden jewel in Santa Monica. A bed and breakfast so has no restaurant nor bar facilities but, with so many opportunities close by, it's really not an issue. Quietly set back from the Ocean on 20th Street, you do need your own transport to get around. Clean and peaceful, it's great for business users or as a base for vacationers to explore all that Santa Monica and LA has to offer. Highly recommended...

Stayed: November 2013, traveled on business
1  Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded March 3, 2014

Thank you GaryChelsea from U.K. for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations... that are like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

As part of a two week trip to CA from NJ, I stayed in many hotels. The Ambrose was one of my favorites, and I'd love to go back.

The good:
- free, amazing breakfast every morning (fruit salad, juice, pastries, bagels, and much more)
- free high-quality shuttle service to take you anywhere in town, including beach, restaurants, shops
- beautiful zen garden and peaceful theme to entire hotel, including bamboo in the rooms
- clean, comfortable rooms
- easy, $20 parking in secure lot beneath the hotel
- extremely helpful, friendly, and knowledgable staff
- good, peaceful location
- bamboo-smelling soaps and lotion
- nice balcony in some rooms
- completely smoke free (no cigarette smell at all)
- one of two "completely green" hotels in the city

The could-use-improvement:
- old, poor-quality television in room
- surprisingly thin walls

  • Stayed: December 2013, traveled as a couple
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1  Thank AnthonyA1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded February 24, 2014

We couldn't have said it better...

Thank you Anthony of New Jersey for your positive review and comments about your recent stay at the Ambrose hotel- Santa Monica.

Our first time guest's frequently find our hotel and accommodations like their own home.

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.


Your comments make it worth the while..

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ambrose

Address: 1255 20th St, Santa Monica, CA 90404-1351
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#13 Business Hotel in Santa Monica
#14 Family Hotel in Santa Monica
Price Range: $288 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ambrose 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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