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“At home at the Ambrose”
Review of The Ambrose

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The Ambrose
Ranked #8 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersGold level
Napa valley, ca.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“At home at the Ambrose”
Reviewed November 16, 2013

I just discovered this charming hotel since I am taking an intense workshop around the corner the first weekend of each month. The personnel are friendly and efficient and each day begins with a copious breakfast. The Asian decor and architecture are restful and serene. I'm looking forward to their renovation next year.
Thomas, the new addition at the front desk, is fresh from France and I could practice my French with him each day.

Room Tip: The outlook from rooms facing Arizona have more foliage.
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank matouNapavalley_ca_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 18, 2013
Thank you, matouNapavalley_ca_Napa valley, CA for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

We gratefully appreciate your comments where other guest's frequently find that "comfort zone" about our hotel... like it was their own home. That is such an accomplishment for us !

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts and will be shared through all Departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,211 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
Level 6 Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 13, 2013

The Ambrose Hotel is a small & lovely boutique hotel in Santa Monica. Before moving to Los Angeles, this was our go-to hotel and felt like a home away from home. The lobby is really charming with lots of comfy sofas and chairs to lounge in. This is one of the only hotel lobbies that could tempt me to leave the quiet of my hotel room and go read a book in.

The rooms are simple, clean and very comfortable. They have a very zen feeling to them, and the bathrooms are luxurious as well. The only negative is that depending on what room you are in, you might hear some street noise. But it is nothing major.

The Ambrose is located in a walking-friendly neighborhood, and they even offer a "London Taxi" that can drive you to nearby attractions like the third street promenade. I absolutely recommend this hotel if you are staying in the Santa Monica area.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachycali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 18, 2013
Thank you BeachyCali for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

Our first time guest's frequently find that "comfort zone" about our hotel... like it was their own home. That is such an accomplishment for us !

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts and will be shared through all Departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 12, 2013

I stayed with my husband and kids at the hotel while in the area for a work-related event. Its my 5th time staying there and I have always been happy with the hotel. The staff are friendly and helpful, the rooms are nice, and the common living room area is very nice. The breakfast (which is included) is great.

One issue: Apparently, only rooms with one king bed have balconies, which is annoying since we needed a room with two double beds (one for our kids and one for us). It would have been nicer to be able to sit out on the balcony while our kids slept, rather than having to stay in the room with them as they went to sleep.

Room Tip: Ask for a room with a balcony if you can.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lisa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 13, 2013
Thank you, Lisa K from Los Angeles, California for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

We couldn't have said it better...

Our repeat guest's frequently find that "comfort zone" about our hotel... like it was their own home. That is such an accomplishment for us !

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts and will be shared through all Departments.

Next time, ask Alfred about our Premier Queen/Queen rooms that do have an outdoor balcony per your request. And use our " repeat " guest promotion for our Best Guest program.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
Reviewed November 12, 2013

This is definitely a favorite hotel of mine - in world class terms. The staff is wonderful. Alfred, Linda and Thomas are very helpful and just a pleasure to work with. Even the housekeeping staff is like family. Everything is perfect for me when I arrive. All my picky requests are handled with graciousness. I am so very grateful to the Ambrose for being my special home in LA.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SoleilleLF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 13, 2013
Thank you SoleilleLF from Tucson, Arizona !! Go Wildcats !!

We graciously appreciate your positive comments about your recent stay at the Ambrose Hotel.

Please feel free to reach out to Alfred for any future " repeat " guest specials.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 11, 2013

Great location and very accommodating staff, this was the perfect spot for us with our kiddos. Being very familiar with LA, we came into our weekend away knowing it could be a challenge finding a reasonable place to stay with kids, that would also appeal to us as adults. The Ambrose came through. Clean, spacious and well located, the manager did all he could and more to make sure our arrangements were taken care of prior to our arrival (including car pick up at hotel, type of car to match some of our wishes etc). My only reason for not giving the Ambrose an excellent rating speaks to their breakfast service (hard to find a spot to sit since it's continental in the hotel's living room) and perhaps a wish to have them update their decor - it's looking a little long in the tooth. All in all we wouldn't hesitate to go back; great spot!

Room Tip: Get to breakfast early to find enough seating for your party and ask staff for any travel/hotel tips...
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Green Features: very high on the list of environmental consciousness.
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LSaether2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 12, 2013
Thank you LSeather2013 from Austin, TX for your positive comments on your recent stay at the Ambrose Hotel.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenexa, Kansas
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2013

Maybe not as fancy as some hotels, but very comfortable and a great staff. Close to everything and a shuttle as well.
The check-in staff is very helpful in providing recommendations and will help with whatever you need.
The hotel is quiet and located in a quiet, nice neighbor that is extremely convenient. The shuttle staff was great, too.

Room Tip: There isn't really a restaurant here, but they serve a wonderful breakfast. If you want to enjo...
See more room tips
Green Features: Everything was clean and as is the case with most hotels, they won't change out towels unless you would like. Those that needed to be replaced daily were.
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Happytravels1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 11, 2013
Thank you Happytravels1113 from Lenexa, Kansas for your positive comments about your most recent stay at the Ambrose Hotel.

We greatly appreciate your choice by allowing us to serve your hotel stay.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 5 Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed November 10, 2013

Spent 2 nights here en rote for San Francisco from New Zealand. Lovely hotel in Santa Monica, which is well decorated and comfortable, with good access to downtown and freeway. Staff very helpful, and really useful shuttle service for local trips.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 2010Lesley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this review, November 11, 2013
Thank you 2010Lesley for your positive comments from your recent stay at the Ambrose Hotel.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ambrose

Property: The Ambrose
Address: 1255 20th St, Santa Monica, CA 90404-1351
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#13 Business Hotel in Santa Monica
#14 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — The Ambrose 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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