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“very good hotel in LA”
Review of The Ambrose

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The Ambrose
Ranked #7 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersGold level
Reviewed October 17, 2013

we stayed one week at the ambrose. very convenient location. very nice interior design. comfortable room and nice friendly staff. Sometimes difficult to find a seat at breakfast , but this is fun as well. room with balcony would have been better, but it was ok despite that. Pascal from France.

  • Stayed: August 2013, traveled with family
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Thank pascal21_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded October 24, 2013

Thank you Pascal for your warm and positive comments about your recent stay at the Ambrose Hotel.

Our first time guest's frequently find our hotel and instantly catch our Santa Monica "vibe". They get to know our entire hotel, staff and accommodations like their own home.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

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651 - 657 of 1,240 reviews

Reviewed October 14, 2013

It may be a bit on the pricey side but the Ambrose Hotel pays for itself. The rooms are absolutely gorgeous with a large sleeping/living area and bathroom. The breakfast is huge with a variety of baked goods, cereal, fruit and yoghurt. And the best part? A town car for you to use. We were able to travel to the pier, shopping and back totally free of charge. The driver is absolutely hilarious too and he remembered us after seeing us a couple of times. Even gave some great advice and history on the area. The staff were also incredibly helpful. We ended up leaving here relaxed and ready for the final part of the holiday.

  • Stayed: October 2013, traveled as a couple
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Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded October 15, 2013

Thank you, Karen B from Australia for your positive review and comments about the Ambrose hotel.

We couldn't have said it better...

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

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Reviewed October 10, 2013

This hotel is good, quiet and comfortable but expensive.
It is a little taken away from the center but it remains acceptable.
What is really a pity, it is the lack of room sat to have breakfast.
Philippe, from Paris.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with this hotel
Thank Padac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose, responded to this reviewResponded October 14, 2013

Thank you " Padac " from Paris for your most recent stay with us at the Ambrose Hotel in Santa Monica, CA.

We sincerely appreciate the opportunity in serving your accommodations and hope that you will find us again in the future.

We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay. Please reach out direct for any upcoming repeat guest discounts.

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Reviewed October 9, 2013

The Ambrose Hotel is in a convenient location - located close to a Walgreens and a few places to eat. The beach is a short drive away. We stayed here for 4 nights and had a good experience. Hotel staff were friendly and accommodating. The only thing I have say is when we checked in we requested a room with a balcony and the staff member told us it wasn't ready (we were early) so we came back later. Once checked in and into the room - no balcony.

Overall it's a nice quiet location with free wifi and continental breakfast.

Room Tip: Ask for a room with a balcony
See more room tips
  • Stayed: September 2013, traveled as a couple
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Thank 262annad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded October 10, 2013

Thank you " 262anad" for your recent stay with us.

We appreciate your positive comments and research in finding us.
We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay.

Please reach out direct for any upcoming repeat guest discounts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

I stayed here for a day on a business trip. Rooms are large, clean and very comfortable. However, there is no restaurant service and the breakfast is served in a makeshift living room with limited options and limited seating capacity. Other facilities includes only a Gym which has basic equipment. This is strictly a business hotel- definitely not for leisure stay.

  • Stayed: September 2013, traveled on business
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Thank PradeepPaliwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded October 10, 2013

Thank you " PP_201301" for your recent stay with us.

We appreciate your research in finding us. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay.

Report response as inappropriate
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Reviewed October 8, 2013

This was the worst hotel out of many we stayed in on our trip around California. On check in they tried to charge us a higher rate than we had pre booked, this was sorted out but not in a very friendly way. We went up to our room to find that it was not the one we booked, they had failed to mention that on check in. When we spoke to front desk to tell them it was not suitable because of our party size, we were told there was nothing they could do because the hotel was full (we had booked months in advance). My daughter had to manage on a sofa bed which was not comfortable. The room had a terrace outside which had not been cleaned before our arrival. There was a dirty towel, plastic cutlery on the floor and used band aids on the furniture. When we complained they offered us a complimentary breakfast to our room the next day. When room service brought it the next morning they tried to charge us for it! More phone calls to sort that problem out. On check out nobody asked about our stay or even thanked us for choosing the hotel. There must be a better place to stay in this area.

  • Stayed: August 2013, traveled with family
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Thank annb30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded October 10, 2013

Thank you " Annb30 " for your recent stay at the Ambrose Hotel.

We’re very sorry to hear that your stay experience was not to your satisfaction.

We attempt to exceed every guest expectation on every stay and I am terribly sorry that this did not happen for you.

I 'd welcome the opportunity to discuss with you directly as this certainly is not typical for our service. You can reach me directly at 310-315-3180 or via email at gm@ambrosehotel.com.

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Reviewed October 8, 2013

My friend and I stayed here and liked it very much. We arrived early because I was sick, and the staff was very kind and prepared our room early so I could rest. The breakfast was high quality and we enjoyed it very much. The location was perfect. Because I was ill we ordered room service dinner which was half good and half bad - the minestrone soup was hot and wonderful; the lasagne was stone cold and terrible, so we could not eat it. We would stay here again.

Room Tip: room 406 was nice with small balcony quiet view of the sunset
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  • Stayed: October 2013, traveled with friends
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Thank daisyranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at The Ambrose, responded to this reviewResponded October 10, 2013

Thank you " DaisyRanger" for your recent stay at the Ambrose Hotel - Santa Monica.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.


Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ambrose

Address: 1255 20th St, Santa Monica, CA 90404-1351
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#13 Business Hotel in Santa Monica
#14 Family Hotel in Santa Monica
Price Range: $280 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ambrose 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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