We knew we wanted to stay in Santa Monica, but didn't want to pay Ocean Ave prices. We found the Ambrose through Trip Advisor and were not disappointed. The hotel is designed in a very Zen like manner with a tranquil courtyard that greets you when you walk up. The rooms follow the same trend with hardwood floors and Asian influenced design pieces. We stayed in a lower level room with a small patio facing the street. There was no road noise to speak of at night. The beds were comfortable, the room was clean and the shower was roomy enough (but not necessarily large). The continental breakfast included cereal, pastries, fresh strawberries and yogurt. Enough to get you started on the day. The only negative is that the walls are rather thin. We heard conversations from the room next door as if they were in our room. Although to be fair, it was New Year's Eve. The second night was much better after our rowdy neighbors checked out.
One huge plus is the customer service. We were booked for 3 nights at the non-refundable rate, but at the last minute we decided to check out a day early and move closer to Disneyland. The would have been well within their rights to charge us for the 3rd night, but they graciously let us check out early and did not charge us for the 3rd night we'd reserved. Not many hotels would do that. A++ for customer service in my book.
Second plus was the shuttle service. The Ambrose has an SUV with driver who will run you back and forth to 3rd Street, the Pier, etc. He was never more than 6 minutes away. Our driver was also very knowledgeable about places to go and good restaurants to choose. They also have a bike rental on-site. Would definitely stay again!
- Official Description (provided by the hotel):
- Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more less
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- Also Known As:
- Ambrose Hotel Santa Monica