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“Great Hotel - little charm”
Review of Shore Hotel

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Shore Hotel
Ranked #2 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersPlatinum level
Bangkok, Thailand
Level 5 Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Hotel - little charm”
Reviewed April 19, 2013

Travelling for business and leisure is my business. I love great hotels, often 5+ stars but also low price gems. The Shore Hotel is a great place to be in Santa Monica. Great new rooms, with good design and all facilities. Great staff - friendly, supportive, and very helpful (restaurants, billing inquiry).

I highly recommend staying there. The place has a breakfast only as coffee-to-go and a bar at the pool side. Both very nice and the staff also recommended great breakfast places. The view from the Hotel is stunning towards the SM Beach (or SM Shopping Centre). Either way, bars, restaurants, and shops are minutes walking (as little as 10 meter).

The place has little charm, its a new and functional, but nice and warm.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank AxelWinter952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Front Office Manager at Shore Hotel, responded to this review, April 25, 2013
AxelWinter952,

Your gracious review regarding our hotel is greatly appreciated. Our team strives to provide exceptional service that is second to none and we are glad we did just that during your time here. Our Guest Service team act as hotel ambassadors assisting with anything needed to create a memorable experience that all can cherish. Thank you for choosing Shore Hotel during your time in Santa Monica. We look forward to your return soon.

Joseph Heywood
Front Office Manager
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English first
Level 3 Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 18, 2013

On my week long girls trip with my mom this was our midpoint stop. She had never been to Santa Monica and I picked this hotel because I wanted something a bit upscale as a splurge. We survived the knuckle bracing LA traffic and finally arrived at The Shore. It was just what I wanted. I loved the clean lines and color palette of the rooms. Though, truth be told...this hotel made me feel a little unhip. It was just so...cool. You are in walking distance to tons of things--shopping, food, beach. The people watching is phenomenal. It was nice that they had free wifi and coffee makers.Though I am not sure I would stay in Santa Monica again, if you are going to Santa Monica and want to splurge definitely check out The Shore.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bikediva77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Front Office Manager at Shore Hotel, responded to this review, April 23, 2013
bikediva77,

Thank you for taking the time to review our hotel. We are glad to hear the Shore Hotel was exactly what you wanted during your stay. Our wonderful guests like you are what truly makes our property cool and hip. The free Wi-Fi and complimentary coffee makers are definitely a perk many come to enjoy. Thank you for choosing Shore Hotel while visiting Santa Monica. Please join us again soon!

Joseph Heywood
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Federal Way, WA
Level 5 Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 18, 2013

Hotel and Pool beautiful! My husband & I stayed in an Ocean View room with a private balcony. We stayed for 3 days. Beautiful sunsets. You overlook Ocean Ave so there is a little traffic noise but the view is worth it. The rooms are spotless, Aveda amenities, free Wi Fi, staff very helpful and friendly. No restaurant but you get discount at Blue Taco next door and Breakfast place a block away. You are right in the heart of shopping, pier across the street, etc. We are very satisfied and will recommend it to friends in the area for their guests.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WendyFederalWay_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Front Office Manager at Shore Hotel, responded to this review, April 22, 2013
WendyFederalWay_WA,

Your review regarding our property is pleasing for all to read. It is great to know how wonderful your stay was with us. Our staff here at Shore Hotel takes pride in providing amazing service equal to the beautiful sunsets one can enjoy each night. We are glad you were able to relax on your private balcony and take in all that Santa Monica has to offer. I will pass along your praise to our housekeeping team regarding your spotless room as they will be pleased to hear from you. Thank you again for the kind words and join us again soon here at Shore Hotel!

Joseph Heywood
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 16, 2013

Great Hotel, Very Trendy rooms, very clean, staff was very friendly & helpful. This hotel is in Great location, with many fine restaurants to eat from, lots of shopping also. Beautiful Pier right across with lots of activities to do, very satisfied! ;)

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Front Office Manager at Shore Hotel, responded to this review, April 22, 2013
AMRED,

Thank you for the great review. We are thrilled to know how pleasant your stay was at our property. Our team strives daily to create a welcoming environment pleasing to all and we are glad we did just that during your stay. Shore Hotel definitely has a vibe that is equal to cool style Santa Monica has to offer. Thank you for choosing Shore Hotel during your travels to the area.

Joseph Heywood
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, California
1 review
Reviewed April 15, 2013

First thing's first > this is a +cool+ hotel. Sleek, contemporary. Room was comfortable for family of 4- plenty of storage, first-rate amenities. Staff was responsive and eager to please. Always smiling. I'd stay here again.

Room Tip: Consider a shore view room- extra $$$ but you get a little patio. Great way to start the day or dec...
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Rooms at Shore Hotel, responded to this review, April 16, 2013
Justin N,

My goal when building our brand and opening team here at Shore Hotel was to create a legendary Four Diamond guest experience that provided genuine personalized interactions at every turn. I am delighted we succeeded in doing so during your time with us and am excited to see our managers Jim and Joseph and our team continue these successes for years to come. Thank you for your review!

Dieter Schmitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 14, 2013

We had a wonderful stay at The Shore Hotel. From the moment we arrived we had excellent service, especially from Lindsey on Reception. Nothing was too much trouble.... our room was upgraded so as to better suit the requirements of our family, we received helpful tips on touristy activities in Santa M and LA and a late check-out was offered to us. Thank you Lindsey. The room was clean and the facilites excellent. Our daughter say's she slept in the comfiest bed she has ever slept in - and she was on the fold-away! The bathroom was stylish and the balcony had views of the Santa Monica Pier. We enjoyed the swimming pool and hot-tub. The hotel location is fantastic - so close to the Pier, Beach, Restaurants and Shops. We would love to return to LA and would definitely stay at the Shore again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Front Office Manager at Shore Hotel, responded to this review, April 22, 2013
FamilyJP,

On behalf of our team here a Shore Hotel we thank you for the raving review. We definitely agree with your title about our hotel deserves the top spot on Trip Advisor in Santa Monica. It is pleasing to know you had such a wonderful stay and that our team members were about to make all the difference. We will definitely pass along your praise to Lindsy as she will be happy to hear from you. She is definitely an asset to our company and a great ambassador of the local area. We invite you back to enjoy more of property and friendly staff. Thank you again, we look forward to your return.

Joseph Heywood
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clayton, CA
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 12, 2013

Located directly across from the Santa Monica Beach and Pier! Awesome sunsets from balcony, however, be aware that the Ocean View Premier King rooms can be very noisy at night due to bus and auto traffic. I would probably stay in one of the King Pool View rooms next time because they are set back from the street, though privacy might be an issue. I expected a better hair dryer in such a premium hotel (small Conair you can buy at WalMart!) and the coffee service in the rooms and downstairs was horrible. My husband went around the corner to get coffee at McDonald's one morning because the coffee bar employee hadn't shown up and it was delicious compared to what the Shore offered. That being said, the rooms were nicely appointed, comfortable, and clean. We loved the shower and its uniqueness! The Blue Plate Taco Restaurant was excellent as was Mercado, which served the best guacamole I have ever had!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TropBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Front Office Manager at Shore Hotel, responded to this review, April 22, 2013
TropBC,

Thank you for taking the time to review our hotel. We appreciate the kind words regarding your most recent stay with us. Although a few of your expectations were not meet we are pleased to know you found our rooms to be nicely appointed, comfortable and clean. As mentioned, the shower is definitely a feature for all to enjoy as it is both functional and unique providing a twist from a standard hotel room. Thank you for choosing Shore Hotel, please come back to visit us anytime!

Joseph Heywood
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shore Hotel

Property: Shore Hotel
Address: 1515 Ocean Avenue, Santa Monica, CA 90401-2118
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 36 Hotels in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Shore Hotel 4*
Number of rooms: 164
Official Description (provided by the hotel):
The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property.Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more   less 
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